Google today has launched yet another iOS app, this time Helpouts for iPhone. The app allows users to connect with others for live help on a variety of subjects, using the company’s Hangouts video protocol. The service first launched five months ago.
Helpouts connects you to expert help over live video. This app gives you access to all of the FREE Helpouts available on the platform. Download the app today to get help across a wide range of topics—anytime, anywhere.
What’s interesting about Helpouts is there is free and paid help. For the latter, Google offers a money back guarantee if you’re not satisfied with the help you receive online. Since your Helpouts sessions can be recorded, Google will use this to review whether or not you qualify for a refund:
If you are not completely happy with your experience, Helpouts has a 100% Money Back Guarantee. First, we’ll suggest that you request a refund from the Provider of your Helpout. If the Provider does not issue a satisfactory refund, and you have complied with Helpouts Terms of Service and policies, Google will issue a refund. If you would like a refund, please contact us here.
Note: Since we will use the recording of a Helpout to review each 100% Money Back Guarantee request, if you opt out of having your Helpout recorded, you forfeit your eligibility for the guarantee.
I randomly started a Helpouts session and connected to someone quite quickly to test the service. It does work as described (I hung up quickly!).
Check out the video below to learn more:
Click here to download Google Helpouts for iPhone, it’s free. Let us know if you’re going to try this out.