Back in September when Bell exclusively launched support for Apple Watch Series 3 cellular users, it let customers know there was a network issue which prevented 911 operators from knowing their device location, when the watch was not paired to an iPhone.
This morning, Bell has started notifying customers to inform them the network issue has been “resolved”, in a note relayed via text message. The message reads:
Update – we’ve resolved the network issue that was affecting your Apple Watch Series 3. 9-1-1 operators can now identify your precise location when you make a 9-1-1 call on Bell’s mobile network from your Apple Watch, even when not connected to your iPhone via Bluetooth.
At the time, Bell told iPhone in Canada they were “working closely with its technology partners to resolve the latitude and longitude issue as soon as possible,” in a fix coming from their back end and not through an iOS software update.
So there you have it—If you’re out with only your Series 3 cellular Apple Watch on Bell, you can now rest assured your location will be provided to 911 operators should you ever have to make a call.
Bell’s NumberShare feature offers Apple Watch Series 3 users the option to add smartwatch data for an extra $5 per month. Telus is set to launch Series 3 cellular support later this year.
Thanks Jesse H.!