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Bell Aliant Stores to Ditch Accepting Cash or Cheque Payments in 2018

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Bell Aliant, a subsidiary of Bell Canada serving Atlantic Canada, has announced it will no longer accept cash or cheque payments at retail locations, effective January 1, 2018. Customers will only be able to pay with debit or credit cards in stores.

Bell aliant logo

The move has some customers frustrated, such as Maurice Rees from Bass River, Nova Scotia. He voiced his concern to CBC News, saying “It’s difficult to understand how legal tender is not good for business these days and my concern is for those who perhaps don’t have a credit card or a debit card and the inconveniences this will cause them.”

Customers can pay bills with cash still—but only at their banking institution. Those looking to pay with cheque can mail them to Bell.

Rees added “That would pay off your bill, but I still don’t think it’s fair and it certainly isn’t good customer service.”

Bell told the CBC they’ve seen a “significant decrease” in cash payments, due to the popularity of electronic payments. The reduction of cash payments will enable Bell to streamline their payment processes, said a spokesperson.

Retailers do not have to accept cash, according to the Bank of Canada, “because both parties must agree on the payment method. The fact that banknotes are legal tender does not mean that there is a legal obligation to accept them.”

According to the Bank of Canada last month, 51 per cent of all transactions in 2015 were via cash, compared to 31 per cent for debit and 19 per cent for credit cards.

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  • Dominic

    The issue is that working retail especially with cellphone companies. It’s awkward. You have to go to the bank at the company’s expense and you have to make sure that you are balancing out the « float » which entails making sure that the bank notes and coins are good enough to make sure that you have a decent amount to return to the customer. Most people pay in 20s so it really is the little things like 5s 10s and rolls of coins. Am I complaining ? No, but companies look at this as a cumbersome and quite archaic activity to do ; one of their employees can be vacant from a sales position just so they can process the payments that were not done electronically. It’s like losing 5 $ of opportunity and then some just so they can get that person to do something more productive or advantageous. Plus, add a shitty neighbourhood and the employee sometimes having thousands of dollars in their hands. It doesn’t make for a great equation.

  • Riley Freeman

    they were accepting cheques? wow

    i dont get the stoppage of cash. I am not used to these other provinces

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