Bell Launches ‘Whole Home Wi-Fi’ Service Powered by Plume Pods


Bell has launched Whole Home Wi-Fi, which it calls “Canada’s first Wi-Fi service that brings smart and fast Wi-Fi to every room in the home while adapting to changing user requirements.”

By partnering with Palo Alto, California-based Plume, Bell will offer access points, or ‘pods’, which will work with the company’s Home Hub 3000 modem, which leverages cloud-based networking intelligence for an adaptive Wi-Fi service.

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The Whole Home Wi-Fi system optimizes a customer’s home network constantly, for the fastest speeds for all devices, similar to mesh Wi-Fi setups like Google Home.

Customers will be able to manage their network from their smartphone using the Bell Wi-Fi mobile app, which also offers parental controls over all connected Wi-Fi devices.

“The number of Wi-Fi enabled devices Canadians are using throughout their homes is growing fast. Backed by Fibe Internet, Bell Whole Home Wi-Fi offers them the full coverage and control they want from their in-home Wi-Fi experience,” said Rizwan Jamal, President of Bell Residential Services and Small Business, in a statement to iPhone in Canada. “Whole Home Wi-Fi is another example of the connected home technology that has made Bell the innovation leader in residential communications.”

Plume pods plug into regular electrical outlets to offer blanket Wi-Fi coverage throughout a home, with setup done from the Bell Wi-Fi iOS and Android app. Users will be able to track connected devices in real-time, check bandwidth, share Wi-Fi with guests and more.

Bell says their Whole Home Wi-Fi offering launches first to eligible customers in Ontario and Quebec, followed “soon” to Atlantic Canada and Manitoba.

Whole Home Wi-Fi pods will cost $5 per month for a 4-pack and $2 per month for single pods and will require a Home Hub 3000 modem, which is included with Fibe TV and select Internet packages. Existing Fibe Internet customer can switch to the Home Hub 3000 for $7 per month or $199.95.


  • Andrew Viarruel

    I’ve ordered this service, so I will update on how it works out.

  • oculairmedia

    And now I know why it was impossible to buy plume pods in Canada

  • Andrew Viarruel

    Update: Installer comes to the house without the pods (the whole purpose of upgrading the modem and also doesn’t know how to install). So now have the new modem but the pods cannot be installed as the Bell Wi-Fi app doesn’t want to connect. A second tech delivers the pods and makes up fake directions on how to install myself.

    And it gets better… telephone tech support has no idea. Spoken to two reps and still not resolved or installed. Probably going to just return it.

  • G. Preston

    I bought the Eero mesh wifi units and they are awesome. I can use them with any carrier without monthly charges. Seems a lot less of a hassle than this crap.

  • G. Preston

    I bought the Eero mesh Wifi units and they are Awesome! Also, seem better to own and use any carrier than be tied to anyone like Bell. AND no monthly fees.