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How to Track Bell iPhone 4S Pre-Order Shipments

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If you pre-ordered your iPhone 4S from Bell and want to find your tracking number, here’s how to do it:

1. Go to www.canadapost.com
2. Go to track by ‘reference number
3. Enter in 001 in front of your mobile number. i.e.: 0017789993333
4. Your tracking details should appear.

A similar method is also available to obtain your UPS tracking number from Apple as well.

Have you received your iPhone 4S from Bell?

Thanks to Dale for the tip!

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  • Logicfury

    Am I supposed to have recieved an email that said “my iphone has been shipped”? I only received an overview of my order with my order number on the 8th.

  • Asta

    Gary, Thanks for the speed test.
    I Ordered my iphone 4s through fido customer care and I was told that it’s going to be shipped within 10 days via ups (I think)
    I am trying to track my order on UPS website but so far no luck.  Do I need too use 001 before my phone number ?

  • Nope. Just enter your number.

  • Gabe

    My 4S locked to Bell was delivered at 10:38am on Friday.  I imagine I may have received mine, by sitting on my couch, sooner than others received theirs by lining up for hours.  Of course, mine is locked!

  • allan

    I ordered mine from Bell and the tracking on Canada Post did not work.

  • Msg_me

    I lol’ed when I read this heading. I haven’t even been emailed a tracking number. Boo! I think Rogers, despite the laughs regarding their computer systems crashing had this organized better with allowing customers to do a store pickup.

  • Kellie Inkster

    just got my confirmation:)

  • AF

    Bell actually gave me a tracking number, not a ref number.. I had to call about 3 different reps (*611) on Saturday but then go and figure, the tracking number didn’t work. So I went into Canada Post down the street and they looked my info up and told me Bell had put an extra number in the middle, so I’ve been tracking it online with the correct number ever since.

    I pre-ordered the very first day possible. 

    This is what my screen looks like: it still says it’s in a warehouse waiting shipment. I doubt I’m actually getting it by Wednesday. Pft. If there isn’t an update on here by tomorrow I’m going to call Bell and try to cancel/pick up in store. I stopped by 2 different Bell stores on Friday night and Saturday afternoon and they BOTH still had every kind in stock.

    Thanks Canada Post!

  • CanadianCrux

    Just checked the status and it now shows “Attempted delivery. Notice card left indicating where item can be picked up.”. Now I all have to do, is leave work early because I’m “Sick”. 🙂

  • Otawong

    Mine looks the same way.  Canada post tracking is garbage though, I wouldn’t be surprised if they were already in transit.  They hardly ever update their tracking until nearly the day it arrives.  I wish Bell had shipped with anything but Canada post.  You’d think for such an expensive phone that they could afford better shipping.

  • Still waiting for mine. It’s said “Item processed at facility” (in Mississauga) since Friday. The delivery date is 10/17/2011, but it doesn’t show that it’s out for delivery or anything. Hoping it arrives today!

  • Deeowhite

    I still don’t have mine and the tracking method was not able to find any info under my number. I did put 001 in front of my number. I preordered it on the first day as well. Hmmm… Any chance that bell forgot about my order? I am guessing that’s what happened…sad!!

  • Msg_me

    If you haven’t received a tracking number yet, I highly recommend calling an asking for it. I did and was informed that my pre order was cancelled because the CSR on the phone forgot to renew my contract on the computer. And they never contacted me! I would have been waiting a long time.

    Normally I get heated over the phone to get things done but I was polite and they were very good about it. upgraded me to a 32gb for free and are overnighting it to me so I’ll have it sooner than I would have anyway.

    Call and check!

  • Otawong

    Crossing my fingers for you. Like I said, in my experience Canada Post almost never update their tracking information very accurately.

  • Otawong

    Crossing my fingers for you. Like I said, in my experience Canada Post almost never update their tracking information very accurately.

  • Well no iPhone today. Canada Post tells me it’s stuck in “Item processed at postal facility” limbo. The delivery date is listed as TODAY but the status never got updated to say it was out for delivery or on a truck or anything. I’m pretty disappointed, but I’ve waited all these years for my first iPhone another day or two isn’t going to kill me, necessarily.

  • Otawong

    Seeing as how I pre-ordered from bell (re: I have no iPhone 4S yet), I was just curious if anybody in BC has received or noted any movement on their tracking yet.  It’s a painful waiting game.

  • Amii

    I am waiting for mine swell, it says delivery date “10/17/2011” but its 7:15, so I don’t know what’s going on 🙁

  • Guys, an update. According to Canada Post’s own website since the iPhone is an Expedited Package (domestic) it is GUARANTEED to arrive on the “expected delivery date” listed in the tracking information.

    How many of us now have missed that “expected delivery date”. Mine was today, and no iPhone.

    I’ve logged a support ticket with Canada Post and am hoping it shows up tomorrow. I know Canada Post will reimburse the SHIPPER if the package doesn’t arrive on time, but what about the receiver?

  • Guys, an update. According to Canada Post’s own website since the iPhone is an Expedited Package (domestic) it is GUARANTEED to arrive on the “expected delivery date” listed in the tracking information.

    How many of us now have missed that “expected delivery date”. Mine was today, and no iPhone.

    I’ve logged a support ticket with Canada Post and am hoping it shows up tomorrow. I know Canada Post will reimburse the SHIPPER if the package doesn’t arrive on time, but what about the receiver?

  • AF

    OMG mine too. 

    I’ve shipped SO many things are they ALWAYS go in the order..
    -item processed/order received in mississauga (sometimes these 2 switch around)
    -order processed (meaning the order is complete and leaving the city.. )
    -3-4 days later, order processed in arrival city (where you live)
    -1-2 days later, item out for delivery.. this sometimes takes even longer because they have to wait until a person is there to answer the door.

    SINCE both of ours still say item processed, I know the order hasn’t been sent out of the facility, nor has it reached my town. HIGHLY doubt I’m getting it by the expected delivery (for me, the 19th!!)

    Also, everytime i’ve shipped with cPost they’ve always been on the ball with updating the website. A friend of mine works there and says as soon as an employee processes something it automatically updates the system.. so what you see online is the most recent.

    grrrr!

  • Otawong

    It’s happening to us all.  I’m dying here.  Though it is giving me something to gripe about 🙂

  • Looks like mine did the overnight trip from Mississauga to Kitchener. A 1 hour drive. I could’ve driven there yesterday and picked up the frigging thing from the warehouse myself, it just sat there all day.

    It’s now already 1 day passed it’s “guaranteed” delivery date, so it better show up today!

  • The gripping is actually a lot like therapy, I think. We just comfort each other until our iPhones arrive!

  • AF

    I still have no update on mine. I highly doubt mine is going to make the trip from the warehouse to Vancouver by tomorrow morning! 🙁

  • VancouverCroat

    I pre-ordered mine on the morning of the 7th with Bell. I was told I was one of the first to pre-order but somehow, according to the tracking, it says my package wasn’t received by Canada Post before the cut-off time. Yet a co-worker of mine, who I know for a fact placed his pre-order a couple of hours after I did, has his tracking showing that its already in our city and will possibly be delivered today. Mine is still in Mississauga, not even close to BC! WTF?!

  • Otawong

    I’m BC side too, mine just finally checked into Richmond this morning.  I also pre-ordered mine early on, first thing in the morning on the 7th.  It’s slow going, my expected delivery is still on Thursday and it’s in province as of 8:00am this morning.  I could drive there and be back before lunch.

  • VancouverCroat

    Mine hasn’t been updated since the 14th! Still shows last update with it in Mississauga on the 14th as “Item processed at postal facility”. My co-worker just told me his got updated to “On route for delivery”! How do I pre-order before he does and still have no update at all since Friday?! Did they screw up an lose mine?

  • VancouverCroat

    Update: His now says “Attempted delivery. Notice card left indicating where item can be picked up” and mine STILL says “Item processed at postal facility” in Missisauga as of the 14th! Why has mine not moved yet and how does somebody who pre-ordered the phone AFTER me get it WAY before me?! Most anoying part of this is that I know for a fact I could have just walked into Bell and picked one up on the 14th and telus customers were receiving their pre-orders the day of release. So Pre-ording through Bell is just a pointless joke!

  • Bell is terrible

    i pre-ordered on the 7th…after finally getting a tracking number from the pathetic Bell customer service team, I discovered that my iPhone is still not shipped and sitting in a warehouse @ Canada Post…pretty pathetic that a multi-billion $ corporation like Bell “cheaps out” and doesn’t ship a flagship product next day…I could drive to Mississauga and back to the west coast faster. Bell u suck

  • I was, literally, completed my order for the iPhone 4S at 8:20AM EST. 20 minutes after the lines opened, so I must’ve been among the first. I called in by 7:56AM.

    My phone went from a warehouse in Mississauga, sat there for a day, to a warehouse in Kitchener, sat there for a day, missed my “Guaranteed Delivery Date” and finally had it delivered today. Except, I missed it, and apparently can’t pick it up until tomorrow after 1PM at the Post Office.

  • Otawong

    Yeah, it’s been brutal.  I mean, the reality is that at least we’re in a situation where getting an iPhone is a problem.  But it’s just kind of annoying because I could have walked into almost any store in Victoria this week and have had it.  What’s the point of a pre-order if I get it a week after I ordered it?   That’s best case scenario too, this could easily slide into next week :

  • Otawong

    Hey, at least your wait is over tomorrow! 🙂

  • VancouverCroat

    I finished my pre-order around 8:40 PST that morning and all I know is that mine was in Mississauga on Oct 14th. My co-worker pre-ordered his at around 10:45 PST and it says they attempted delivery. makes no sense. You at least got some updates, I appear to be in “Item processed at postal facility” limbo.

  • AF

    i just called canada post and finally found someone who could help me. they told me that (my package at least), even though it was expedited, it is going by ground shipping.. the expedited part just allows for a tracking number and a guaranteed date. Seems weird to me since i have ordered MANY things this way and it always updates online, and everything comes fast.. but oh well. She confirmed she didn’t know where it was.. but did confirm that the package has my correct address on it and that it *should* be in my city today, for my guaranteed date tomorrow between 8-5/6pm business hours. I AM SO NOT LEAVING MY HOUSE TOMORROW LOL!
    good luck everyone!

  • I’VE GOT MY IPHONE. Guys, it *will* happen. Mine went from “Item processed at facility” to suddenly “Attempted Delivery.” Was never updated to say it was on the truck or anything. The pick up card said I had to wait until 1pm TOMORROW but I called the Post Office and they said it might get dropped off after 5pm today; called at 6pm and they had it. Biked over (wife has the car!) and picked it up!

    Had a hell of a wait on the line for Bell to activate it though; about 20 minutes in the queue. Best part was I was calling from my cell and had to do a hardware switch, the second the girl on the phone said, “There you go,” my old phone hung up on her, and my iPhone suddenly came to life. 😛

  • Otawong

    Yay! One down, the rest of the forums to go :). Have fun man!

  • Dsad

    I ordered my phone on the 12th, and I still have not received any notification from bell regarding my phone shipping. This is after the rep said they will be shipping on the 14th. I called Bell and they said they may ship it at the end of this week. Anyone in the same boat as me?

  • Grissom

    @Dsad: I ordered mine on the 9th and it showed up on Canada Post tracking a few days ago stating processed in Mississauga on the 17th with a delivery date of the 21st. I live in Vancouver, and after tracking it all week, it now shows processed at the Postal parcel plant in Richmond this morning with estimated delivery date today.
    I know that isn’t happening as I work for Canada Post and deliver parcels in my neighborhood, so I expect to see it on my parcel rack Monday morning! I really don’t know why I bothered to pre-order as I could have walked in to a retail outlet and got one and be enjoying it all week. Bell did say to me on the phone a couple of days ago that you can get it from the store and return the shipped phone to them when it arrives. I think I can wait through the weekend if I have gone this long already………

  • Guest

    I ordered mine on the 12th and received a text from Bell on the 20th saying it was in “priority queue for shipment.” It only showed up on Canada Post as of 10pm tonight saying processed in Mississauga with tomorrow as the expected delivery date. My boyfriend ordered his on the 12th too but found out today they didn’t even place the order properly!  

  • Scott

    I ordered Mine on october 13th and still not have it! 

  • Grissom

    @Scott: Have you tracked it? Mine finally showed up on Monday morning, and I delivered it to myself. Loving the phone so far!

  • Guest

    I ordered mine on the 7th and still havent received it! When I called Bell last week they advised it had shipped on the 13th but didnt have a tracking number yet. When I called back again today I finally got a tracking number, only to find out it only made it the postal facility in Mississauga today and the expected delivery date isn’t until Oct 31st! So much for pre-ordering!

  • Scott

    I received a tracking number at 4 P.M. and Our good postal service say that I’ll receive it tomorrow!  Have you take it black or white?

  • Scott

    Good is sarcastic! ahah

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