Roam Mobility customers will soon see their SIM card expirations change from one year to six months, starting Monday, May 9, 2016.
In an email detailing the changes to customers, Roam Mobility says the new policy means top ups will be required at least once every six months instead of one year, in order to keep your provided SIM and number active.
The company says if you visit the U.S. or Mexico at least once every six months, “the change should have no impact on how you use the service.”
But for those who rarely travel or don’t use their SIM cards and do not top up at least once in a six month period, their SIM and number will be deactivated and recycled back into the company’s system, a permanent change that cannot be reversed.
There is one exception, and that’s any Roam Mobility SIM card that’s been activated on a Snowbird Plan, as these unique customers will still get to keep the one year expiration period.
Roam Mobility says when SIM cards are about to expire, customers will be notified by email to extend the active period, which can be done with a simple top-up.
Shortening of the SIM card expiration policy means Roam Mobility customers need to top up more frequently if they want to keep their SIM active and phone number. It also allows Roam Mobility to recover numbers no longer being used, so they can be used again by future customers.
With the SIM card news out of the way, Roam Mobility has launched a recent promotion offering free international shipping (until May 31), plus 25% off daily plans in time for summer (until May 15). You can easily reload and schedule your plans today for your future trip, so it’s all ready to go by the time you depart.
Click here to check out these promos from Roam Mobility.