Rogers iPhone 3G Launch = EPIC LIFE FAIL!

A VERY disappointing day for Rogers, just absolutely EPIC FAIL! Hey guys…okay so I just got home from the Rogers store on Arbutus and Broadway. I got there at 5:45am, a decent hour compared to the guys who showed up Friday night at 5pm!

Anyways…I was 57th in line. As for breakfast it was a no-name juice box and a tiny granola bar (they went all out with President’s Choice, LOL). A lot of people and media were at the store, just crazy. I would say after I got there, 75 or so more people lined up behind me. Met a bunch of cool people in line that made the time pass by very quickly!

So the doors open at 8am, slight cheer…but that was the end of the happiness for the day. The first 5 people in line ran into some problems. Turns out the Rogers network is down, or something is not working and activations DID NOT HAPPEN! At 9am, the same people were in the store. I was not going to wait 1 hour for 3 activations…I’d be there all day and then some more! I had to leave due to prior engagements so I left 10 mins ago!

I can’t believe Rogers…well, I can actually. What a day for them to mess up big time–EPIC FAIL folks. Anyways, gonna cut this short cuz I gotta run. Rogers…here’s a line from Gordon Ramsay…WAKE UP!!!!!!!! Will post pics/videos later!

PS – If you were standing in line with me, let me know if you your iPhone 3G! Oh, and give me an update on knife guy, purple shirt guy, and pink lady. LOL!

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  • DK

    I got the 9th iPhone at the store I lined up at in Edmonton on Friday morning , here it is 27 hours later and I am still waiting for Rogers to configure it. Store says both Apple and Rogers system are toast.
    Rogers doesnt care, they have us on the hook for the next 3 years.

  • DK

    I got the 9th iPhone at the store I lined up at in Edmonton on Friday morning , here it is 27 hours later and I am still waiting for Rogers to configure it. Store says both Apple and Rogers system are toast.
    Rogers doesnt care, they have us on the hook for the next 3 years.

  • DK

    I got the 9th iPhone at the store I lined up at in Edmonton on Friday morning , here it is 27 hours later and I am still waiting for Rogers to configure it. Store says both Apple and Rogers system are toast.
    Rogers doesnt care, they have us on the hook for the next 3 years.

  • Lonnie

    Yeah my GPS has me located in China somewhere, lol. Maybe it’s at the factory where they built the iPhones, ahahaha

  • Lonnie

    Yeah my GPS has me located in China somewhere, lol. Maybe it’s at the factory where they built the iPhones, ahahaha

  • Lonnie

    Yeah my GPS has me located in China somewhere, lol. Maybe it’s at the factory where they built the iPhones, ahahaha

  • Yoshand

    Hey Rogers, your computer crashes must be payback for your ridiculous iPhone plans you first laid out for us two weeks ago, karma man.
    Hey Rogers lets see how you explain all this negative press away this time, because you guys looked like fools!!!

  • Yoshand

    Hey Rogers, your computer crashes must be payback for your ridiculous iPhone plans you first laid out for us two weeks ago, karma man.
    Hey Rogers lets see how you explain all this negative press away this time, because you guys looked like fools!!!

  • Yoshand

    Hey Rogers, your computer crashes must be payback for your ridiculous iPhone plans you first laid out for us two weeks ago, karma man.
    Hey Rogers lets see how you explain all this negative press away this time, because you guys looked like fools!!!

  • Marko

    Hi all,
    sorry for everyone that didn’t score an iphone… I had a hell of a time. I scouted 3 places around midnight prior to release – only 1 of them had about 10ppl in line. Around 8am, I decided to get out of bed… went to the nearest rogers video (1 store that didn’t have a line up at 12am)… but, there were about 12ppl there… rumour was they only had about 8 in stock… I then went to the other location that didn’t have a line up at 12am… there was about 15ppl in line… I wanted a 16gb – they only had about 6 but a ton of 8gb.

    I then hopped into the car and started driving around… went into a few places that weren’t busy… they only had 8gb left. This happened at 3 places… then, went to a new store that opened at about 11:30EST… they were being jerks and wouldn’t say how many 16gb they had. I mean, honestly, if YOUR system is down, don’t be a jerk! Tell ppl so that they don’t have to wait. Anyways, they said they couldn’t… I left… couple more places… soldout… one salesperson said told me where I should try… went there and they were like “yea, we have 14 black 16gb… none in white”… SCORE! I honestly found it a lot more exciting going from place to place… of course, that’s probably because I was lucky enough to get one…

    Once again, sorry for all the ppl that weren’t able to get one… Rogers is a pain!

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  • Yotel

    My first iphone from Rogers came with a busted sim tray, now they’re sending me another one.

  • Yotel

    My first iphone from Rogers came with a busted sim tray, now they’re sending me another one.

  • Yotel

    My first iphone from Rogers came with a busted sim tray, now they’re sending me another one.

  • flobot13

    I’m wondering if anyone else who called Fido or Rogers to order their iphones on launch day are now having problems with getting the product. My girlfriend and I ordered two iphones right at the beginning of launch day. I got connected at 9am sharp, she got connected 20 minutes later.

    Well, despite a lot of hassle we both got 16GB iphones reserved for us. Mine was sent in the male the following week. Her iphone was apparently processed the Monday after launch. Now, despite both iphones being reserved and designated for the first wave of shipping, my girlfriend’s phone is nowhere to be seen. She been charged for it and doesn’t even have a tracking number.

    We called Fido and they said have a phone reserved only meant the paperwork was done, and that she might not get it by the promised August 1st date. Now, we may be looking at another long wait as she has to wait for more iphones to come in from Apple. Is it just me, or is there something seriously wrong with this situation. It’s not like we waited a week, or even an extra day. It was 20 minutes into the launch.

    Your comments and suggestions please.

  • flobot13

    I’m wondering if anyone else who called Fido or Rogers to order their iphones on launch day are now having problems with getting the product. My girlfriend and I ordered two iphones right at the beginning of launch day. I got connected at 9am sharp, she got connected 20 minutes later.

    Well, despite a lot of hassle we both got 16GB iphones reserved for us. Mine was sent in the male the following week. Her iphone was apparently processed the Monday after launch. Now, despite both iphones being reserved and designated for the first wave of shipping, my girlfriend’s phone is nowhere to be seen. She been charged for it and doesn’t even have a tracking number.

    We called Fido and they said have a phone reserved only meant the paperwork was done, and that she might not get it by the promised August 1st date. Now, we may be looking at another long wait as she has to wait for more iphones to come in from Apple. Is it just me, or is there something seriously wrong with this situation. It’s not like we waited a week, or even an extra day. It was 20 minutes into the launch.

    Your comments and suggestions please.

  • flobot13

    I’m wondering if anyone else who called Fido or Rogers to order their iphones on launch day are now having problems with getting the product. My girlfriend and I ordered two iphones right at the beginning of launch day. I got connected at 9am sharp, she got connected 20 minutes later.

    Well, despite a lot of hassle we both got 16GB iphones reserved for us. Mine was sent in the male the following week. Her iphone was apparently processed the Monday after launch. Now, despite both iphones being reserved and designated for the first wave of shipping, my girlfriend’s phone is nowhere to be seen. She been charged for it and doesn’t even have a tracking number.

    We called Fido and they said have a phone reserved only meant the paperwork was done, and that she might not get it by the promised August 1st date. Now, we may be looking at another long wait as she has to wait for more iphones to come in from Apple. Is it just me, or is there something seriously wrong with this situation. It’s not like we waited a week, or even an extra day. It was 20 minutes into the launch.

    Your comments and suggestions please.

  • Rogers Employee

    That’s not the half of it! As an employee of the Rogers subsidiaries,.. we all get a 50% employee discount on all services (not products). However due to the horrible launch of the iPhone 3G, the upper management has halted all employee upgrades of the iPhone with their discounted plans – even if we want to pay more – we aren’t allowed to get the phone.

    Unfortunately almost the entire company, is a customer to itself.
    How many people are employed with the company? How much revenue does that bring in?
    Still to this day we can’t get the iPhone, and they haven’t provided us with a date of when we can due to the demand of the public.

  • Rogers Employee

    That’s not the half of it! As an employee of the Rogers subsidiaries,.. we all get a 50% employee discount on all services (not products). However due to the horrible launch of the iPhone 3G, the upper management has halted all employee upgrades of the iPhone with their discounted plans – even if we want to pay more – we aren’t allowed to get the phone.

    Unfortunately almost the entire company, is a customer to itself.
    How many people are employed with the company? How much revenue does that bring in?
    Still to this day we can’t get the iPhone, and they haven’t provided us with a date of when we can due to the demand of the public.

  • Rogers Employee

    That’s not the half of it! As an employee of the Rogers subsidiaries,.. we all get a 50% employee discount on all services (not products). However due to the horrible launch of the iPhone 3G, the upper management has halted all employee upgrades of the iPhone with their discounted plans – even if we want to pay more – we aren’t allowed to get the phone.

    Unfortunately almost the entire company, is a customer to itself.
    How many people are employed with the company? How much revenue does that bring in?
    Still to this day we can’t get the iPhone, and they haven’t provided us with a date of when we can due to the demand of the public.

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  • Another Rogers employee

    Update – Rogers employees are now permitted to get iPhones, looks like the crunch is over.

  • Another Rogers employee

    Update – Rogers employees are now permitted to get iPhones, looks like the crunch is over.

  • Another Rogers employee

    Update – Rogers employees are now permitted to get iPhones, looks like the crunch is over.

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