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Hopefully!

Great. :’( Went to Rogers and they had JUST (like the girl chuckled and said “literally right now”) received black 16′s in, and I was a day short of 3 months (which I don’t understand…). [I started my plan on March 14th, and I'm only eligible for the 3 month promotion as of August 14th? Someone has their math wrong...]

So, I was told to call customer care, and see if I could get this bumped up by a day. Got customer care instantly as it was the phone in the Rogers store. Talked to the lady for about 45 seconds, and she said I needed to talk to the corporate part. (I have a corporate plan so that was understandable.) So I sit on hold for over 10 minutes, and get some guy who essentially tells me the same thing as the girl except that I need Corporate HARDWARE UPGRADES. So he transfers me there.

The woman at Corporate Hardware Upgrades sounded like she knew her stuff, but knowing people on the other hand, she could have easily been mis-informed. She essentially tells me these things:
- For corporate accounts the minimum time is 6 months before you can upgrade to the iPhone and the iPhone ONLY, does not apply to any other phones. The odd thing about this is she quoted 6 months as being September 14th! So August 14th is “after” a 3 month wait and September 14th is “after” a 6 month wait?! Yea, someone does have their maths fuxx0red, and I think it’s the boys in the store…lol Then again, they were telling me their computer ISN’T letting them access the upgrade menu…I would trust that more than some old lady…
- The normal renewal cycle for my account is 24 months (which is how long my contract is), and each of those months that I get the iPhone before, I have to pay $10 per. So, after “3″ months I’d have to pay $210, and after “6″ months I’d have to pay $180, ON TOP of the iPhone, $50 extra charge for my plan not being over $30, and admin fee. Which I have a distinct feeling was COMPLETELY wrong. In this case, I’d be looking at a MINIMUM price of $349 + $35 + $180 +13% = $637.32 PLUS a 3 year contract. BULLSHIT!!!
- It took her 6 minutes to add those things up.

After that I left the store, in a quite pissed off mood.

I’ll be going back there again tomorrow morning (hopefully while they still have stock of the black 16s) to see if they can ACTUALLY do the upgrade without me having to pay 3 arms and 6 legs for this phone.

Did I mention I hate Bell? As of right now, I hate Rogers even more.

DjDATZ

I had the same problem…I was told to fork over 600 for the white 16 gig…but it didnt take them that long to tell me…as soon as I asked they told me…which angered me as well…600!…”cheaper iPhone”…Steve…your nose is growing….Pinocchio…

ps..its cause im on a corporate plan as well with RBC… my bill is exactly 25$ a month

can someone help me understand, i payed 350 2 weeks ago for my iphone, so i called rogers and asked about this promo and asked if i could get a credit, they said what promo are you talking about your crazy, goodbye, am i getting dicked around, or do i just not understand they way this works, someone please dumb it down for me

Here’s a tip. Call into rogers, upgrade your voice plan to a $35 voice plan. Then go into retail and do the HUP make sure your into your current contract at least 3 months. The retailers pc will give you the phone at 199 or 299 whatever model you get. After your phone is activated call rogers, and downgrade your voice plan again.

You just saved yourself $50.

Corporate plans are a 6 month minimum for the HUP… I’ve been told this countless times, so it must be true. I just picked up the $30 for 6gb on my current phone so I can get deal. Unfortunately, I won’t be getting my iPhone until Sept. 14th because of my mandatory 6 months. There is NO way to get it earlier except getting a new number or paying over $200 in ECFs…BS.

Just thought I’d let you know.

Corporate plans are a 6 month minimum for the HUP… I’ve been told this countless times, so it must be true. I just picked up the $30 for 6gb on my current phone so I can get deal. Unfortunately, I won’t be getting my iPhone until Sept. 14th because of my mandatory 6 months. There is NO way to get it earlier except getting a new number or paying over $200 in ECFs…BS.

Just thought I’d let you know.

You can do what vic said, but as soon as you downgrade your plan you’ll be charged $50. It’s in the not-so-fine print.

SO DjDatz in total how much did you pay for the iPhone? and how much are you going to be paying monthly sorry if this is annoying

@Shahbaz I haven’t gotten it yet. I just picked up the $30 for 6gb data plan on a 3 year contract. I did it now because the manager that authorized it was going on vacation this weekend for the next 3 weeks so I had to get it today. I’ll be getting the iPhone on September 14th.

LOL…reading these stories about battling Rogers over this stuff makes me laugh Calling in to talk to Rogers is not one of my favorite things on my to do list.

@iPhone Fan especially not when you’re out on a planned 20-30 minute lunch break only to spend 10-15 minutes on hold…

@iPhone Fan
I know what you mean…I was on hold for about half an hour today after being hung up on twice…in the end I got another different answer from their reps …great

I guess its sticking with my 2G iPhone for the moment

Hey Gary, been a while since I’ve been on your blog, (pc issues) but I am not all caught up! phew you have been busy here! Keep on keepin on!

Some see the world through closed eyes.
6 gig data deadline to expire?

What if people do not sign up now to get the 6 Gig data plan for 30 bucks deal? Is Rogers really stupid enough to drop this plan in a few days expecting that people will settle for a far worse deal after this so called deadline. I would think the sales on iphone’s would die off completely until the 6 GIG data plan was revived. So have no fear about the 6 gig data deadline, within a month or so it will be available again so Rogers can again attract new iphone customers. Apple will ensure this.

Then again Rogers has repeatedly proven itself to be inefficient, unprofessional, greedy, and very short sighted to say the least. Rogers has for the most part ignored there long time existing customer base with regards to this iphone release there in threatening Rogers very own long term future. This is not even counting both bill c-555 and competition coming finally next year (2009) to Canada.

Maybe Canadians get what they deserve…the weakest links in the chain always caves first and sometimes the point is all that matters to the stronger person. The average iphone user cannot even see they are taking it up the (you know what). As I said earlier, some see the world through closed eyes.

Hmmmm.

Are they going to try to ding a $35 administration fee. They did not indicate it on the FAQ. You know the dealers will charge an admin fee. Although, I suspect that dealers will probably only want to do new activations on Jun 19