Rogers Launches Cloud-Managed IT Services for Enterprise

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Rogers launches its own cloud managed network services, such as enterprise-level Wi-Fi, aimed at replacing a number of IT functions, the carrier announced on Thursday. This is this first of a set of “as-a-service” products that use Cisco Virtual Managed Services technology and target mid-sized businesses (via the Globe and Mail).

“If you’re currently running WiFi, you’re buying the access points and the switches and the security and you’re managing it somehow yourself, incurring [capital expenditures] and using people,” he said. “We’re providing everything to do with WiFi, including the security and management components and software updates … Now, the customer is focused not on, ‘Is my WiFi up and running?’ but, ‘How do I use this technology for a business benefit?’”

As Guy Laurence, the carrier’s CEO, previously pointed out, growth in the enterprise sector has high priority; hence the business division was reorganized last year and now employs just under 2,000 employees.

Ten months ago, Rogers hired away the head of Cisco’s Canadian operations, Nitin Kawale, and Thursday’s announcement is the first public initiative of the division led by Kawale. Thanks to the new hire, Rogers has become Cisco’s first Canadian partner in this specific product line.

The new set of products Rogers plans to offer under the leadership of Kawale will offer customers “business outcomes” rather than simple components of IT services.

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