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Rogers, Fido iPhone 5s Online Device Reservations Now Live

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If you’re a Rogers or Fido customer, you can now make iPhone 5s device reservations on their websites.

Screen Shot 2013 09 20 at 5 39 39 AM

Screen Shot 2013 09 20 at 5 39 45 AM

How to make a reservation? Login to you account and go to ‘Device Registration’. Below is what Fido shows for the iPhone 5s–all colour and capacity configurations are available, but given initial supply constraints good luck getting a gold model:

Screen Shot 2013 09 20 at 5 34 37 AM

The Rogers website also shows reservations are now live as well. So login and do the same and let us know what you were able to reserve!

Screen Shot 2013 09 20 at 6 01 21 AM

Rogers two year term iPhone 5s pricing starts at $229.99 for the 16GB, while Fido charges $230 (one penny more).

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  • catnip2377

    Apple iPhone 5s 32GB Silver32GB Silver

    Position : 196
    Status: OPEN

  • catnip2377

    This is with Rogers.

  • Decent position. Also try FS/BB

  • Daniel

    124th in line at Rogers for a Gold 32gb , I think I’ll be waiting a month or two :S

  • Cody Woodward

    position 189 for the gold 64GB with rogers

  • Phil

    16GB Space Grey: Position 201 with Rogers

  • polestar

    Managed to get 43rd spot on a 5s Gold…

  • polestar

    Walked into a Rogers store, and the guy literally told me they have none and didn’t get any. Does Roger’s have any in Canada? Or just Applestores?

  • magneticmoose

    Position 100 for a silver 32GB with Fido. Do we know if that position number is ‘overall’ or for that specific model?

  • Avicdar

    44th with Fido for a 64gb gold. Was 45th, and it dropped to 44 about an hour later.

  • Patrick

    Got online right at 6:30 eastern (4:30 in my time zone – yawn!) for a Rogers 32 GB Space Grey – was in position 50 and now am in 47. My better half logged in at the same time for the same device and he got position 92.

  • Bill

    Logged in at 6:25 am this morning for a Grey iPhone 5S 16 GB

    Got position number 17, which has since moved to number 16.

  • Magrat22

    Ugh just got back from my Rogers store where they have no stock. Reserved online I’m no. 331!! πŸ™ Really hope I can get it this weekend (5s 32gb Silver).

  • Wakorus

    Apple iPhone 5S Gold 16GB
    Position #3
    Rogers

  • Magrat22

    NICE!!

  • Magrat22

    When did you reserve?

  • Magrat22

    Okay am 328 now…hope this goes fast.

  • Wakorus

    At 6:20AM EST I woke up at 6:00 for my bus and I checked rogers website and it said reserve but it wouldn’t let me so I just kept reloading the page!

  • Marc-AndrΓ© Lorrain

    iPhone 5s 16GB Gold
    Position #4
    Rogers
    Sounds like I’m right after you! πŸ˜‰

  • accordtr

    The reason you drop is because people in front of you cancelled. Rogers is not shipping any 5s’s, they dont have any. You will not get it this weekend, in fact you will probably be waiting a few weeks. Right now Apple is 7-10 days, AT&T in USA is 7-28 days, Rogers is going to be similar.

  • accordtr

    The reason you guys are dropping is because people in front of you cancelled. Rogers is not shipping any 5s’s today or this weekend, they dont have any to ship. You will not get it this weekend, in fact you will probably be waiting a few weeks. Right now Apple is 7-10 days, AT&T in USA is 7-28 days, Rogers is going to be similar no doubt

  • Magrat22

    How do you know? I heard that Purolater have the Rogers stock and just dropped the ball on delivery.

  • Magrat22

    Just called Rogers, they do have them in stock if you call them. Stores should have them later today or at the latest Monday.

  • Magrat22

    They do have some, just called and was told they have space grey and silver in stock. Could have got a silver one right there and then but I can’t trade my phone in unless I go in store so couldn’t get it. Gold is sold out. Stores should be getting stock later today or at the latest Monday.

  • Sean

    You guys should really try BB/FS. I went there this morning a bit
    after 8. There were just a couple people there. No line up at all. They
    had all models except for gold ones so I made a reservation for $50
    (cancel-able ). BB had one 32g gold but the guy arrived 5 mins earlier
    than me took it T.T But if you need white or space gray, u should check
    out your local BB/FS or even make reservation there. It should be way
    faster than the Big 3 reservation. I also made a reservation for 32g
    gold at Rogers. position #634. Yah! BB/FS do contracts for all big 3. So
    don’t get held up on one place!

  • adamkerry

    Apple iPhone 5S 32GB Slate Gray
    Position: 163 of 177
    I had to phone to do the upgrade as I have a business account and I think they have a different reservation system – the number on the right (177) keeps increasing at a slow rate, every 30 seconds to 1 min.

  • Magrat22

    None left in Calgary, checked already.

  • Sean

    I’m in Calgary too. I was in BB/FS in the Northland mall and they had some when I left around 9am. Guess they sell quick after.

  • conjurer

    just called in to rogers…178 for 32GB Gray

  • Magrat22

    Drat…urgh.. stupid Rogers. Next year I’ll go BB. That’s my local BB too ;(

  • Lori

    iPhone 5s 64 GB Gold
    Position #10
    Rogers.

  • youreallyhavenoclue

    Logged on at 8:15 this morning. Signed up for a device registration. Was 225 in line. Thought “F this noise, I’m calling retentions”. Call retentions – “we can’t send them out to you, you should go reserve one”. Get back in line at #345, currently sitting at 300.

    If I’ve been waiting since last November for GTA V, this wait will seem like a cakewalk πŸ™‚

  • Mike

    How do u know what number there at??

  • ASBM5

    32GB Space Grey through Rogers.

    Position: 9 (not bad!)
    Status: OPEN (as of 11AM, Sept. 21)

    Hopefully it ships next week.

  • Magrat22

    Holy moly!! I went from 317 last night to 166 this morning.

  • ASBM5

    And now it is marked In Progress!

  • TNabe

    64GB Space Grey from Rogers. Was 62 when I reserved it at 3:32AM PST on Friday. Fell to 57 within a few hours but remained ‘OPEN’ until Saturday morning. Now marked as ‘In Progress’ and am expecting a tracking number soon.

  • Patrice

    16GB Space Gray.
    I was 175 at first. 153 friday night and I am now “In
    progress” since saturday morning. I hope it will arrive at my Rogers
    retailer soon!

  • Vincent Ho

    I am in position 649… For 32gb gold 5s…fml

  • Mitch

    Friday night #102 at Fido for 5s, 32g, space grey, Saturday afternoon, “in progress”, now, still “in progress”, figure mid Oct if I’m lucky, LMFAO!

  • Patrice

    If I understand correctly, when it’s at “In progress”, they should have the phone but in the process of shipping.. but I could be wrong.. But if I am.. why did they change the status from the status “Open”???

  • Mitch

    Patrice, not sure why they change the status if the item is not ready to ship. Normally “open” means it hasn’t been attended to, so “in progress” means they’ve entered the order, but, without a delivery date, the order is in limbo, which is why I (personally) don’t expect to see anything anytime soon. If I do hear something, I’ll post here, regards….

  • Patrice

    Since they showed our position with the Open status, I though it means that they were waiting for the phone to arrive and each batch of phones they receive were sent to people according to their position. And with the “In progress”, we cannot change our reservation… so we’re screwed :p

  • Patrice

    According to Rogers website:

    “If your status is “in
    progress”, we have begun the shipment process and you will not be able
    to edit or cancel your reservation any longer. The next email you will
    get will be the one that confirms shipment to the store you chose.”

  • Mitch

    The problem with that is that they don’t give a time frame to delivery. With stock items I’m sure it’s relatively quick, not too sure for new Apple items, one can only hope it moves along.

  • Tomac

    64 gb space gray

    Position : 4th πŸ˜€

    Status : in progress
    Hope to have it soon

  • Tomac

    Fido btw.. Position if for each store or globally with Fido and Rogers?

  • Mitch

    Got my “your phone has shipped” notice at 0200 today, tracking says today retail store will contact me, so looks like within a couple of days on “in progress” is the norm πŸ˜‰

  • Patrice

    Same thing here. Glad we’ll all have our brand new iPhone soon!

  • BB BB

    is it faster to order direct from Apple? I wouldn’t want to buy the phone outright from a carrier since it is locked

  • Cody Ornatowski

    64GB Gold Iphone 5s through rogers

    Position: 21
    Status: Open (As of 3PM, Sept 24)

    Can’t Wait!!!

  • Jason S.

    Made my reservation around 7pm Friday Night for a 64GB Space Grey iPhone 5S (FIDO).

    Was at 275 that night, then 180 Saturday morning, currently at 178. Not much movement the last few days… but I’m not in a major rush. Going to guess it’ll be a couple weeks until it comes in.

  • Avicdar

    Down to 32 with Fido for the 64gb gold. I’m wondering if that means that 31 people are waiting for that exact model ahead of me.

  • NYakmar

    Iphone 5s Silver 16GB
    Position 189,
    When i reserved on Friday the 20th I was 401, that night i went to 200. Now it’s been slowly trickling to 189 as people leave the queue.

    I talked to a district manager at the rogers I reserved on Monday and he said they’d get some this week.

    I really hate waiting in line for a damn phone.

  • Jason S.

    Just checked again (7pm on Wed, Sept 25) and it now says “In Progress”.

  • Lori

    UPDATE: As of yesterday I got the notice that mine is now IN PROGRESS!

  • Magrat22

    Canada wide.

  • Magrat22

    Argh, 32gb silver is still at 159 after 3 days!! Come on Rogers get some stock in.

  • Magrat22

    For specific model.

  • Magrat22

    What number you at now catnip?

  • catnip2377

    I dropped to 53 on Saturday, I guess they shipped some out. Haven’t moved since then.

  • magneticmoose

    I was actually told by Fido earlier this week that it was an overall position for all iPhone models, but maybe he was just saying that….

  • Magrat22

    I gave up and cancelled. Am not 76 in line for the space grey one. They at least seem to be moving and hopefully will continue to. Have always had a black phone so not a big deal for me.

  • Magrat22

    He was just saying it as if you check out the Fido community forums you’ll see that there are people with the same number in queue for different models. Am guessing as I’m with Rogers and that’s the case with them. I’m currently 76 in line for a 32gb space grey (was trying to get silver but the wait is just too long, I moved like one place since Sunday) and there are other people who are also 76 in line for the gold and silver in different sizes. So it’s for the specific size and colour device.

  • Magrat22

    Yeah I went from 313 to 166 then to 159 on Sunday and moved to 158 yesterday so I gave up and cancelled it. Am no. 76 for the space grey now.

  • Mitch

    0835 EST Sept 20, Fido, 32g Space grey 5s, 117 in line.
    1700 EST Sept 20, 102 in line.
    0600 EST Sept 21, 102 in line.
    1600 EST Sept 21, “In Progress”
    Sept 22, no movement.
    Sept 23, no movement.
    0200 EST Sept 24, “Shipped”
    1700 EST Sept 25, IN MY HOT LITTLE HANDS!
    5 days, not bad for a new release….

  • Magrat22

    I gave up and cancelled the silver. Have ordered a space grey one instead and am currently 76 in line.

  • max

    #778 with rogers…

  • Cody Ornatowski

    Checked this afternoon and my order is “Now In Progress”

    Come on new phone πŸ˜›

  • emslittle

    do you have your phone yet? mine is now in progress too, wondering how long it will be like this for πŸ™

  • Avicdar

    Been stuck at number 1 in line now for about four days.

  • Magrat22

    You still at 53? Would you mind posting here when you get the ‘in progress’ tag, just wanting to see when the slivers go out πŸ™‚

  • Cody Ornatowski

    Just checked again and now my status has changed to “Shipped”!

  • Kitosch

    Rogers: 16Gb Space Gray, reserved on Sept. 24th at no. 603. In Progress on Sept. 25th thru 26th, Shipped on Sept. 27th, Picked it up on Sept 28th. Location: Scarborough, ON

  • IntronRunner

    Did you get it yet?

  • Intronrunner

    Rogers: 16Gb Silver/White

    – Reserved on Sept. 20th at no. 224.
    – Email from Rogers Sept 24 about account: After a call to Rogers telling me I had to change my plan, even though I had been told 3 times before by Rogers I did not need to… I ended up not needing to change and they set me up to have the phone shipped)
    – In Progress on Sept. 25th to present (Oct 1/13)… grrrr.

    Location: Scarborough, ON

    Rogers: LG G2

    – Reserved on Sept. 17th at no. 14.
    – In Progress on Sept. 27th to present (Oct 1/13)… also grrrr.

    Location: Scarborough, ON

  • James Ogilvie

    Been stuck in the 64gb gold Fido line at the number 1 position for over a week now. I don’t get it.

  • Jason S.

    Got an email saying it has been shipped along with a tracking number at 11:57pm on Mon, Sept 30! Should have it by the end of the week. The email also said if I don’t pick it up by October 7th then the store could sell it to someone else.

  • sky_n3t

    I used a HUP for a iPhone 5s 64GB Gold on September 23rd 2013 and I have yet to receive an email confirming when my device will arrive. I don’t even have a position # lol

  • Intronrunner

    Got an email last night after 8:00pm (Oct 1/13) saying it has Shipped. Should be in the store by end of day Oct 3/13.

  • Jason S.

    Got a phone call shortly after 3pm today (Oct 2) from Fido and the phone is in the store and ready to be picked up!! Woo Hoo!!!

  • mahck

    Has anyone reserved a 32GB Space Grey in the last day or so? I’m at # 103 for the 32GB Silver but I’m thinking about abandoning my place in line and moving to the grey one. I just want to get an idea how far back that would put me. I started out at #274 on Sept 20 and quickly moved up to about 115 within a day. Since then it has been moving one or two places at a time (presumably as the people in front of me abandon their positions.) The local Rogers store told me that they are getting regular deliveries of reservations but only for space grey. They have never seen a silver or gold iPhone 5s in their inventory.

  • Phil

    Hi adamkerry, just wondering if you have received your phone yet? I am also on the business corp plan and waiting for a 16G Gold. Currently #93 out of 657? Been at this position for a week though.

  • Karlee

    Im with rogers, and just ordered the gold 5s 16GB. Im in position 2199… Only moved up about 15 places in one day. Not happy what so ever. Ordered it on the 29th. They said it will take 2 to 3 weeks. If it takes any longer, I will be very dissapointed. Speed up the process apple and rogers!

  • sky_n3t

    I used a HUP to order a 5s 64GB gold over the phone on September 23rd 2013 and I was told yesterday when I called in that I was around the 2000 mark as well

  • sky_n3t

    I just called back Rogers and now I am being asked where I got that position number estimate… Smh

  • mahck

    Today I moved up from 103 to 5 on the reservation list for the silver 32GB. I guess that means they finally got a shipment but less than a hundred devices for all the rogers reservation customers in the country is not a lot and it’s been two weeks. It turns out my luck in store was much better where I was able to walk in today and grab a 32GB space grey version. They also had 16GB grey in stock. Anything other than grey just seems to be too scarce right now.

  • Conor

    I ordered my (Gold 32gb IPhone 5s) on the 23rd around 6pm through rogers online reservation and started at #1375 in line on the waitlist. It has now been 2 full weeks and now im at #1114.. Has anyone else who ordered around the same time had any better luck then me? im just trying to get some idea of when i would recieve my phone.

    Cheers

  • David

    Reserved on September 20th with Fido, still in line at 129 for the iPhone 5S silver 32G as of today… This doesn’t make any sense…

  • Francis

    16GB Gold with Rogers

    Postion: 2671 (OMG..)
    Status: Open
    Location: Mississauga ON

    How long do you think i will be able to get it?

  • jin

    I’m in the 611position in line. How long do I have to wait to get my iphone 5s gold 16gb? It drops 2 or 3 a day and I have already wait for a month .

  • jin

    It feels like I ll get my phone till iphone6 publish .

  • Tangie

    Probably 8 weeks. When I ordered my last iPhone with them I was around position 600 on the wait list and it still took a good 5 weeks for it to come. Hopefully they realized they need to fix how they go about processing orders and shipping them so you can get your phone sooner!

  • Francis

    If i cancel my gold Iphone 5s 16GB reservation for a 32GB gold do you think my position spot will be lower than the 16GB version?

  • sky_n3t

    Maybe this will tell you something. I ordered an iPhone 5s 64GB Gold on September 23rd 2013 over the phone and I still haven’t received an email regarding the tracking number. I was told, and this is the exact quote that was told to me when calling into Rogers: “Anybody wanting to order a gold or silver iPhone will not have that option to order because Apple has not shipped any more but the grey is available”. This was a couple days ago.

  • sky_n3t

    I ordered on the 23rd as well but I was told mine is on back order.

  • Francis

    Thanks, if i dont get my phone by the end of october i give up..

  • Conor

    Just an update. It has now been 3 weeks today and i am now #1094 in line.. and for the past couple days ive only been moving up in line maybe 1 or 2 a day

  • Francis

    Good news for gold 16GB reservers! I was from 2619 to 1946! Looks like Rogers got more in stock

  • Francis

    you should be around the 400th mark now if your with Rogers. They got more in stock

  • Conor

    ya i checked this morning and it was #906, and i just checked now and im #900. Not quite 400 but thats okay im just happy im under 1000 at this point haha I thought this day would never come

  • Francis

    I was 2619 yesterday night and i checked the morning i was 1947 you should of seen how happy i was, i hope it keeps on dropping

  • taylor

    64gb Gold through Rogers

    I reserved on September 20th and started out at number 178 in line
    September 29th I was number 50
    October 3rd I became 49
    October 14th I became 48

    I asked someone in the rogers store and he said that Rogers was getting a bunch of gold devices today (15th). So I should get it this week.

    Fingers crossed.

  • Conor

    haha I bet, if i moved 700 in line in one day id be pumped too. Today its dropped to 899, il keep checking everyday and post once i get to the 500 mark. Goodluck Francis and Sky_n3t

  • Francis

    Thanks same with you, i check like every single hour and ill keep you guys updated too.

  • shark

    I get my 32gb gold today

  • Shark

    I order my 32gb gold on Sep. 20 and I was number 247. I am finally get the phone today Oct. 17

  • Iphone wait

    its been 17 days since i ordered my Iphone 5s Gold with fido and my wait list number has moved from 1989 to 1301.. Not sure how much longer i still need to wait πŸ™

  • Francis

    UPDATE: I was from 1911 to 1193 when i checked just now. Looks like Rogers is getting it done! I cant wait

  • sonja

    did you receive any shipping notifications at all? or did the phone just arrive…I ordered my 5s 16gb gold on sept 20th and still nothing πŸ™ called rogers 5 times and everyone keeps giving me different asnwers

  • Conor

    Heyy so lately i guess Rogers has been busy. Twice my number jumped about 200 spots so now i am #590. Still a ways to go but its progress. PS vote up our responses so that others can see our regular updates!

  • Francis

    I just got my 16GB GOLD iPHONE 5S!!!! its so shiny. I was a little mad that the guy opened it up and wiped his dirty hands on it for installation, i wanted to do it all at home. Best of luck with yours!

  • Conor

    You lucky motherfucker lol Im stuck at #520. Im jealous but at the same time happy u got it. Enjoy and hopefully I get mine soon. Im estimating another 3 weeks though πŸ™

  • David

    Pinging… anyone reserved on September 20 and still waiting for their phone? (share iPhone model, city, carrier please)

  • David

    Reserved with Fido in Montreal for iPhone 5S 32G white, stuck at number 57…

  • Trevor

    I ordered my 32GB Gold 5S on September 20 over the phone (I was traveling in Europe). So, I have no idea what number I am. All I know is that I still do not have it…

  • Conor

    What is Rogers loyalty? And What number are you at now? I went from 1375 to #501 in a month and a week. Pretty disappointing. Thats good to hear they should be getting some soon though

  • Trevor

    Its basically their customer retention department. I’m currently number 56, not sure where I was when I had called on September 20. You may not have that much longer to wait, the rep didn’t say how many 32 GB Gold iPhones they were getting in, but he said mine would definitely me in my hands within days. So, we’ll see…

  • joe uptown

    Hello. I find these updates quite useful. I ordered through Rogers (via telephone agent) on September 25th for a 32GB Silver and despite being promised to get it in 4 to 10 business days, I still haven’t received it yet.

    I’ve called them and they tell me they have no visibility into when I might get it and true to form are being absolutely useless.

    How do you guys know what number you are “in line”

  • Voldemort

    Ordered my 16 gb gold over the phone on September 20th..Checked my delivery status on the “My Rogers” app today and it SHIPPED…Going to get it this week…Apparently rogers got a big shipment of of 16gb golds! Still never got an email with the tracking number or anything like Rogers said I would..Keep on waiting people your phone will eventually come!!!

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