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[Update] Rogers iPhone 4S Upgrade Eligibility Status Page Now Live

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Update 2: Not happy about the upgrade policy? Leave a comment on the Rogers Redboard, or sign this petition created by an unhappy Rogers customer.

Update 1: As per the details in the rest of the email, if you renew to 3 years, there is a $50 credit to be applied to your invoice.

Full Details

Pricing and upgrade offers and eligibility are subject to change without notice, even if you have reserved a device through the Rogers Reservation System. This upgrade offer is valid only with select new three-year term Voice and Data plans. Price plan change may be required. Subject to iPhone availability.

An Early Cancellation Fee (ECF) applies if, for any reason, your service is terminated prior to the end of the term of your Service Agreement. Full ECF details available in store.

Customers who renew on select three-year terms may be eligible for a one-time $50 Hardware Upgrade Rebate credit. Credit to be applied to customer’s invoice. Offer subject to change without notice. Full Hardware Upgrade Rebate details available in store.

===

Rogers customers can now check their iPhone 4S upgrade eligibility online. For those locked into contracts, all you have to do is fill out a form online and you will be notified of your status.

How to check your Rogers iPhone 4S upgrade eligibility:

1. Visit the Rogers iPhone 4S page, and click the ‘Get Started’ tab up top.

2. Click on ‘Check Eligibility’ for existing customers, and fill in your details.

Rogers will contact you regarding the eligibility of your iPhone 4S upgrade. Here’s the email I received based on the details I filled in. Note the $35 HUP ‘admin’ fee:

If you aren’t eligible, you can always order a factory unlocked unit from Apple. Let us know how this works for you below in the comments.

Thanks for the email Pat!

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  • peetah

    It worked for me.  emailed back very quickly.

    I’ve had the iPhone 4 shortly after it’s release and my upgrade price isn’t so great though.  I will be waiting.

    Model3 year term voice & data plan offeriPhone 4S 16GB$209.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 32GB$319.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 64GB$419.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4 8GB$149.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeePlus applicable taxes

  • peetah

    It worked for me.  emailed back very quickly.

    I’ve had the iPhone 4 shortly after it’s release and my upgrade price isn’t so great though.  I will be waiting.

    Model3 year term voice & data plan offeriPhone 4S 16GB$209.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 32GB$319.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 64GB$419.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4 8GB$149.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeePlus applicable taxes

  • peetah

    It worked for me.  emailed back very quickly.

    I’ve had the iPhone 4 shortly after it’s release and my upgrade price isn’t so great though.  I will be waiting.

    Model3 year term voice & data plan offeriPhone 4S 16GB$209.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 32GB$319.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4S 64GB$419.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeiPhone 4 8GB$149.00 + $360.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeePlus applicable taxes

  • Looks like you can only check once per 24 hours per e-mail address.
    Either way, both numbers I checked came back with unable to determine eligibility.

  • Looks like you can only check once per 24 hours per e-mail address.
    Either way, both numbers I checked came back with unable to determine eligibility.

  • Looks like you can only check once per 24 hours per e-mail address.
    Either way, both numbers I checked came back with unable to determine eligibility.

  • DC

    Anyone knows why it is $209/$319/$419 instead of $159/$269/$369 even if you’re no longer on contract?

  • Mike356

    What a scam you could buy an unlocked contract free device from Apple for only $45 more.

  • Pete

    I checked & found I have to pay a $45 early upgrade fee. I’d wait until December, but my brand new 3GS replacement has a smashed screen. At least it is just a one-time fee.

    Anyway, I reserved a 32gig on Friday, so I’d probably lose that if I now cancelled it.

    Looking forward to the 4S ?

  • Why is the early upgrade fee so expensive?
    What’s the price breakdown of that?
    Better buying it outright.

  • seriously. Without a 3 year contract.

  • Confidence342

    Ya. That’s strange. Looks like Rogers wants us to change carriers. Even with contract the early upgrade fee would get you the subsidized pricing under their new policies.

  • I think I’ll wait for iPhone 5

  • Vdeleo

    Ya, I’d like to know why the prices are higher than Bell and Telus?

  • Me too!!! My contract expires/expired this month and it’s showing $209/$319/$419 + $35 Hardware Upgrade Administration Fee….

  • Sam864

    Bye bye Rogers. I will be cancelling my reservation. I suggest that we all flood their lines and call in to complain. Maybe and only maybe will they realize and change policies and prices.

  • peetah

    I think it’s $25 per month multiplied by the number of months left on the contract

    good point Mike356, if I was even considering the upgrade at that price, the phone direct from Apple unlocked for $45 more is a better deal.

  • Just cancelled my reservation. I’m buying it outright and switching carriers.

  • with select new 3 year term voice and data plans, plus a $45.00 Early Upgrade Fee*. If I get this right, bye bye the 6gig plan… glad I order from Apple.

  • Spkphotos

    This is ridiculous. My 3 year contract from my 3G is done. I’ve been paying month-to-month and Rogers is telling me $419 plus the upgrade fee. What is wrong here? Should I not be getting the $369?

  • Nfldguy

    Before everyone starts talking out of their ass, the prices are $50 more than a new activation because you get a $50 mail in rebate. Also The early upgrade is $20 a month x remaining months until you can do a upgrade. Bitching about that is just retarded. If you signed up for a iPhone 4 just last year do you expect Rogers to just give you another one this year for the same discounted price. Go ask bell what their early upgrade fee is.

  • Confidence342

    Why the dumb mail in rebate though? And where do they have that advertised?Kinda stupid on Thier part for not showing that in the pricing.

  • It’s $20 per month for the early upgrade fee for every month before your 30th month anniversary. This used to b 24 months until May when a quiet directive went out to the stores.

  • ZeZe

    You are better off buying the 64GB unlocked from Apple for $849 then the same phone from Rogers for $419+$360+$35=$814 and be tied to a 3 year contract.

  • Dave

    Where did you see about the $50 mail in rebate? I don’t have a problem with the early upgrade fee, but it seems strange that they are not clearly indicating it includes a $50 mail in rebate at $209.

  • slav

    does fido offer something similar?

  • Bell’s early HUP is the same price. They also only allow a HUP at 30 months. Complaints don’t help because Rogers and Bell own the CRTC and pay them lots on money to re-enforce their plans (just look at UBB, throttling and Wireless licenses).

  • Hiltonroutley

    SOO happy i decided to pre-order at the early morning from apple, I did have a reservation on rogers just in case but It’s gone now, no early upgrading for iPhone 4 people, screw you rogers! I wouldn’t pay 209.00 + 320.00 + 35 dollar fee to re-sign with you.

  • It was in the fine print in the email follow up to the upgrade request.

  • TheCyberphotog

    Once again Rogers makes it a ‘pain in the butt’ to upgrade your iPhone.  Upgrading locks us in for another three years.  Why charge us more.  If this upgrade policy holds, looks like I will have to purchase  unlocked from Apple.   Which is probably what I should be doing anyways.

  • Dave

    Thanks, I see that now, it says:
    Customers who renew on select three-year terms may be eligible for a
    one-time $50 Hardware Upgrade Rebate credit. Credit to be applied to
    customer’s invoice. Offer subject to change without notice. Full
    Hardware Upgrade Rebate details available in store.

  • Steve Lam

    UNBELIEVABLE. Rogers wants a total of $564 from me (early iPhone 4 adopter) in exchange for a locked phone only on select plans and a contract renewal. Hahahhaha ya right. Hello apple/unlocked here I come.

  • JG

    the new upgrade fee is stupid, every year apple had allowed customers who purchased the iphone the previous year to get the new activation prices, that is why there is an outrage.

  • Anonymous

    Customers who renew on
    select three-year terms may be eligible for a one-time $50 Hardware Upgrade
    Rebate credit. Credit to be applied to customer’s invoice. Offer subject to
    change without notice. Full Hardware Upgrade Rebate details available in store. 

  • Mad

    In the fine print there’s a “$50 Hardware Upgrade Rebate credit” that will be applied to your invoice. This brings the prices back down to $159/$269/$379 but wtf. These guys are all about smoke & mirrors.

    If they don’t offer early upgrades at regular (and reasonable) prices like they have for the last two iPhone launches I’m either selling my iphone4 and using that money to payout the ecf on the contract or buying unlocked and starting the countdown to leave Rogers.

    Their retention plans used to be competitive in the market when they were the only GSM show in town and before the new players arrived but if I have to put up with garbage signal, I’d rather support one of the up-starts.

  • Jamiesonhomes

    Too late, Too much, Too Bad!  They could not answer questions by phone…. So good bye Rogers !!!

  • Firat Ataman

    I still hope they will come up with a promotion later on in the week and this online tool will be updated. There is no way I am buying from Rogers if they try to charge me that price!

  • Jesse Halperin

    WTF is a Hardware Upgrade Administration Fee?

  • ben

    BS! If I have to purchase the phone outright I will get it directly from apple and I’ll be leaving to one of rogers competitors. I’ve dealt with a lot of crap from rogers and the only reason I put up with it and stayed with them was because of their lax upgrade policy for early iPhone adopters. I got the 3g right when it came out and they allowed me to upgrade to the 3gs right when it came out. Same story with 3gs to iPhone 4. If they ax this policy they will ax me as a customer. 

  • Robbers!! And Im not only talking about Rogers, Im talking about all of the wireless companies in Canada.  Just a few miles down south you can upgrade your phone every year. In Canada they changed it to 24 months now they changed it again to 30 months!!! All of these companies love stealing from us. Why not allow us customers to upgrade to any phone we want with 1 year? More people will buy meaning more and more money for them, money is what they like. Let’s create a petition online or a Facebook Page to show our discomfort with them. 

  • Biggulp

    I dont understand it because when the device was pre-ordered it was listed as $269. Why send an email with $319 and have $50 rebate in the fine print ?

  • Tony

    So does someone understand what that 35$ fee is?

  • Anonymous

    Uh, I thought telus has crappy upgrade fees (15 x months remaining), but rogers is even worse.

  • My upgrade pirce is $774. Still cheaper than buying from Apple.

  • Adrian

    cash grab

  • Jim748393

    Enjoy your $774 locked Rogers phone buddy. They are robbing you and by continuing with such a stupid business transaction you are showing them that it is ok. You are better of spending a tiny bit more and getting the phone unlocked from Apple. Your resell value will also be higher.

  • Mhwaite

    Wow….. Cheaper for me to get an unlocked one from apple…. Bye bye Robbers, I mean Rogers. Another lost customer.

  • Mhwaite

    They don’t care…. They never did.

  • Yeah, my post was meant to be sarcastic. Their prices are ridiculous.

  • Anonymous

    Ugh terrible, but expected. I’ll just buy one outright unlocked from Apple then by the time the 5 rolls around I’ll be eligible for a full discount or can switch carriers if I want. You suck Rogers

  • I did the math on my own for how much rogers has made off of me upgrading my iPhone every year in service charges – upgrade fees and the remaining cost on the phone and rogers made approx $5000 in profit off of my family…. I think its only fair that I get best pricing upgrades… this is ridiculous….. ill be on the phone with rogers tomorrow to talk about it

  • Garry

    The upgrade fee is absurd. We are paying more pretty much what the iPhone 4 cost originally for Rogers to recoup subsidy. So the 14 months of over $200 a month that I have paid so far equates to $0 in subsidy payoff. Here I was a proponent of Rogers and convinced family and friends to switch due to their better upgrade options not any longer. I will buy unlocked and start my move away from Rogers. Rogers coverage in the areas I travel is spotty but stayed due to upgrade options. Now Telus or Bell are looking so much better.

  • Anyone want to host a petition…. to see if we can get this changed!

  • Big gulp

    I like the idea of an unlocked phone but wouldnt it be way more expensive ? I realize you can sell it in the end but upfront you still need to buy the phone then get a plan which I’m sure is still at least $50 a month. Or are there cheaper plans if its unlocked ?

  • Chanalan

    What is the point with “$50 Hardware Upgrade Rebate credit” to have the $209/$319/$419 charged instead of $159/$269/$369? Chances are Rogers will charge you $209 first (16GB example) and credit you $50 like 3 months later. In the mean time, the use that money to start their Bank.

    Also, here is one thing I learn after talking to a level 2 rep at Rogers. I had two lines under my name.
    One ‘started/new activation’ at Sept 2009 and one ‘renewed/hardware upgrade’ at Sept 2009. Both with a 3 yr agreement.

    The one that started back in Sept 2009 is eligible for hardware upgrade with no Early Upgrade Fee but the one upgraded back in Sept 2009 has a $90 Early Upgrade Fee.

    +$35 admin fee is really a ripoff.

    I don’t have data plan so lets say I get the 16GB, it will be $209 – $50 + $90 EUF + $100 Data ECF + $35 admin fee + HST = $433.92 for a locked 4S on 3 year term. vs. $733.37 at Apple store….

  • Guest

    When does iOS 5 come out on Wednesday?

  • Freddy

    I am with rogers and not on any f’ing contract. I use my own phone and this is the email i get for the iphone 4s

    iPhone 4S 16GB
    $209.00 + $35 Hardware Upgrade Administration Fee

    iPhone 4S 32GB
    $319.00 + $35 Hardware Upgrade Administration Fee

    iPhone 4S 64GB
    $419.00 + $35 Hardware Upgrade Administration Fee

    iPhone 4 8GB
    $149.00 + $35 Hardware Upgrade Administration Fee
    Why the f$ck does it cost me $209 when the phone is $159?
    Why the hell should i pay a HUAF…i am not even upgrading from any of “their” phones..

    Looks like the website is screwed up

  • Patrick

    I also got an “unable to determine eligibility” response. I’m thinking it’s because I’m on a corporate plan (paying for it myself, though).

    How about others with the same response… are you on corporate plans?

  • Adrian

    It’s an add $50 to the price of the phone and give a $50 rebate if you have a qualifying plan type of deal
    $35 admin fee is straight up cash grab

  • Freddy

     So this new HUAF is mandatory for all users?
    will a new customer pay this as well? does not make sence to charge this when i am not upgrading anything…wonder what fido is doing…

  • Parlaminty

     Its a complete cash grab.  It goes like this:

    Rogers:  Everyone is selling the 16gb iphone 4s for $159 so we must do the same.

    Us:  Sweet! that means we get the phone for $109 because Rogers has a $50 rebate on renewal of plans.

    Rogers Manager #1:  Oh no.  Because of our rebate, our customers are going to get the phone for $109.  I know, let’s artificially inflate the price of the iphone to $209, that way when they get the rebate applied, they pay $159.  This way, we get to save $50 on each iphone we sell which would make us millions of dollars.

    Rogers Manager #2: lol, that’s a great idea.  i got another.  Let’s make a policy that the $50 rebate does not apply to plans received through retentions.  Most iphone users have retention plans and therefore the rebate won’t apply.  We’ll be able to make another $50 off each customer.

    Rogers CEO:  those are fantastic ideas!  With all the money we make we can buy another sports team.

  • Muench

    Iv upgraded my iPhone every year since I got my 3G for the lowest price because of the returning customer discount. Has anyone heard about that this year?

  • Jreid2375

    Anyone try the retention department yet?

  • Firat Ataman

    I am going to wait till the 14th for that…

  • Superzoom99

    No one is really paying attention to your question, but I too am wondering the same thing.  I’m actually currently have no plan with anyone and just bought the unlocked from Apple.  Wondering if I can get a good 6GB plan for cheap now.

  • Vic Chan01

    I don’t mind paying EUF, oh well, I want the new phone myself earlier, so yea~ no biggie, but that 35 dollars admin fee just totally suck~ and wtf is that telling me I am eligible for 50 dollars rebate, however, in the same time u rogers increase iphone price for 50 bucks.  DO YOU REALLY THINK WE R THAT DUMB???

  • Steve

    500 for a 64gb and I only have 7 months left on my current plan…..I will be going to Apple and buying. Makes no sense to sign for 3 years so I can save 300.

  • Moldova

    +1 to your question. Would like to know that too.
    Thanks

  • Jsmile

    I’m trying to figure out total cost. 

    Is there taxes on top of quoted price?

  • Anonymous

    It’s a way to rip you off, see rogers already inflates the price of most phone. Is that enough well for rogers no. A upgrade fee is just so you can get ripped off.

  • Anonymous

    Ha they really don’t care anymore, retentions tell you to f off pretty much. That’s what I got.

  • Anonymous

    Even though I never took a subsidy rogers put me on a term. And its $420 for me to upgrade, or $500 to cancel rogers are the biggest crooks in the world!

  • Orangegtp

    If all of you guys used your head for a second you would screw Rogers the same way they are screwing you, are you stuck with a ECF if you cancel?? Then go find a place off the grid where there isn’t service, like Yukon, or NFLD and northern Quebec, find an address and tell em you are moving there they will waive the ecf…. Give it back to those crooked sons of bitches…. I got 1200$ in ecf waived fuck rogers..

  • Jsmile

    If I purchase a phone from rogers with no term, will they sill charge me the hardware upgrade fee?

  • amrit randhawa

    how early do you guys think i’d have to line up at a BC apple store to get a white 32 gb? oh and im going to do a early hardware upgrade through rogers. the apple store rep said that i don’t have to pay anything in-store and that its all charged to my next invoice?

    can some please confirm this?

  • Correct. That’s the main reason I am purchasing from Rogers. If I put it on my credit card, and buy from Apple, I’d have to pay interest, and end up paying way more than I would from Rogers.

  • amrit randhawa

    hey mike, so when i go the the apple store this friday and hopefully do get my hand on the iphone model I want there just going to make me sign some papers and set me up? do i pay anything at all in-store?

  • amrit randhawa

    hey mike, so when i go the the apple store this friday and hopefully do get my hand on the iphone model I want there just going to make me sign some papers and set me up? do i pay anything at all in-store?

  • Evamikem

    All I want it an iPhone 4s 32gb white.

    I have upgraded every year since the 2g (I got my first Canadian 3G iPhone as a new contract customer)

    This year it changes!

    $319.00 (iPhone) + $340.00 HUP + 35 HUP Admin Fee

    Well I’ll just keep my phone and run my contract out. I will then, leave Rogers and not return as a customer. I will also tell everyone Rogers are price cheating Fu€kers

    @Mike_Moore
    Twitter

  • Canadian4evr

    No, everything for the phone upgrade gets charged to your Rogers bill. Unless you get a case or AppleCare, you don’t pay inatore

  • Vic Chan01

    nope~ they don’t~ but its same price as Apple store, u might as well go to apple and buy one, its unlocked, even better~

  • jsmile

    I already reserve an iphone with rogers and it looks like I could get it on launch day.  I don’t want to line up at the apple store – in the COLD. 🙁

  • Jmaeng

    Terrible, I don’t see how Rogers is going to keep Apple early adopters … it’s not like there’s not any other options. I have to pay $400 extra to upgrade? I’m not even sure if I should buy unlocked or cancel my account.

  • Firat Ataman

    I am cancelling and switching to Bell, they have a better coverage and better plans for sure!

  • If you buy an unlocked unit from Apple you can have my 6 GB/$30 plan.  You can change the voice to whatever you want.  Hell, I’ll even give you $100 to take it over…I think there is a year and a few months left.

  • worthyofed

    Dude, are you serious? That’s awesome! Do you need “proof” that you’re moving? I want details!

  • ESHUM

    I don’t understand why Rogers is allowed to charge $360.00 on top of the $205.00 when I bought a iPhone 4S for my son last September 2010.  I thought the hardware upgrade was 24 months when I renewed a family plan to get him the phone last year?  I am getting so sick of these carriers.  I was told Bell had an exchange program that you can change your phone every year for a fee.  Just turn in your phone and get a new one.

    Anyone know if Rogers can change their HUP policy back and forth.

    Carriers lock you in for 30 months before you can change hardware.  I have a 3G myself because I wanted to wait for something good but my 3G is so slow and crashes all the time.  It is ridiculous if you want the newest technology.  Anyone have any tips as I am so sick of Rogers!!!!  

    Can I get a SKYPE number or something to get away from these bloodsucking carriers????

  • amrit randhawa

    How likely are you to get a new iPhone 4S if you line up outside the apple store on october 14, 2011? & to Anyone that lined up last year for the iPhone 4, was there a long wait if you were doing the hardware upgrade and did they have sufficient stock? also how early did you line up?

  • Canadian4evr

    It was Rogers, apple has no say in the early upgrade pricing

  • Marc

    I cancelled my reservation. I have always gotten the iPhone each year and this year Rogers wants $785 for the 64 GB phone. for $100 more I can buy it outright.

    I decided if I am going to have to pay $320 to either get the phone or break my contract, I am going to move ALL my serviced and Rogers will lose $4900 annually.

    The new policy is a money grab because they realize there is an aftermarket value for the iPhone.

    Shame on them.

  • Kellie Inkster

    Mine showed $369… I’m on an EPP… does this mean I’ll get $50 on top of that? Since it was never $419 for me?

  • Kellie Inkster

    I’m on a corporate plan (EPP). I got mine back correct. Well the prices were different than what they actually charged me but thats ok. They may have pre-applied my $50 credit. $419 came through on my  email check. (which I did after reserving just to see what would happen. my early upgrade fee was the same that they quoted over the phone though)
    Hardware Sub Total Cost:369.00Hardware Tax:47.97Hardware Total Cost:416.97Thats what came through on my reservation confirmation email. iPhone 4S 64GB$419.00 + $45.00 Early Upgrade Fee* + $35 Hardware Upgrade Administration FeeThats what came through on my upgrade test.

  • Holly

    Unbelievable Rogers! Glad I also put in an order directly from Apple, but also debating lining up on Friday to have the phone on launch day.

    Question, if you buy an unlocked iPhone 4S from Apple, does it still need to be activated by Rogers? From the comments on the Red Board sounds like we’ll be charged an admin fee of $35 for that. This will be my first unlocked phone and I’m not sure of the procedure. Thanks.

  • Vic Chan01

    nah~ u don’t~ simply just plug ur sim card into ur new iphone, thats good enough. don’t even need to inform Rogers

  • Orangegtp

    Post ur email dude ill send you a step by step to your email

  • ultrasonic

    Please send one too. I am leaving rogers for sure!          inflect@msn.com

  • Radiopearl

    Wow, What Idiots. I have 2 options. I will unlock my iPhone 4 32g and sell it. Then buy an unlocked phone from apple. IT will be much cheaper. OR, I can cancel pay my fee and switch carries. It’d still be cheaper for me, what idiots.

  • Ex

    If you go to an Apple Store, you’re basically guaranteed a device. But it really depends on which store you go to to assess how busy it’ll get.
    They always have plenty of stock and it doesn’t hurt to show up early.

  • Dirtysab
  • Meena

    After reading this post I decided to check for my eligibility (renewed at the time of iphone 4) so after being stuck in their contracts for over 9 yrs, here are the rates I am getting for 16 gb iphone 4S;
    209 Iphone 4s 16 gb / 380 early upgrade fee / 35 admin fee / 81 HST
    705.12 Total…
    I am not that surprise with the amt, but what I failed to understand, if they were giving me @ this cost without the 3 yr contract renewal, that would make somewhat sense to me… Why would I pay 700+ and sign up for another 3 yr contract. Are they just dumb or we are making them feel oversmart???

  • Anonymous

    I’m thinking there will be a hell of a lot of unlocked phones sold by Apple this weekend. What a joke Rogers is…

  • Brian

    Same here. It’s $15 cheaper to buy an unlocked device from Apple and don’t even have to sign a new 3-year contract. Get a clue, Rogers. What is it worth to retain $100/month customers?

  • 30926877

    count me in , screw rogers!  30926877@qq.com

  • Gboucher

    Gary, I am curious, when did you get your iPhone? Was it a 4? I am waiting for Rogers email in return, but I am curious about your upgarde term.
    Cheers
    gboucher@gmail.com

  • Franky

    Same here. Pure insanity. BY the way…people are so pissed at their corporate greed their now targets of the occupy wall street protests. It’s spreading like wildfire over social media as we speak.

  • Gboucher

    Wow… just got my upgrade fee notice… I bought my iphone 4 in july 2010… $230 ETF… ouch… I don’t know if I can afford this…

  • Gboucher

    320 I mean

  • Gboucher

    320 I mean

  • Those prices I got were based on a 3 year iPhone 3GS contract signed in 2009.

  • CTrain

    Sooo I got my iPhone 4 last year the day it came out on a 3 year contract with rogers and when I just checked my eligibility for the 4s it gave me same the same prices that Gary has posted above. Guess that means ill be getting an iPhone 4s this friday! =)

  • No, just pop in your microSIM and that’s it. 🙂

  • Keeledigitalprinting

    You all need to go here and post directly to Rogers all these comments..I know they do not care and I have talked to Customer Care and Retentions and they are sticking to thei guns..the guy was a jerk and being so sarcastic saying I should feel lucky they are giving me the opportunity to upgrade at all…
    Go to Rogers Redboard and start posting all this ..the more the better..
    They have 4 days to change it back or I am gone as well. Customer for 10+ years just with Cell not to mention my +20 years cable/Internet…  They will lose a lot of people if they play hardball.

    http://redboard.rogers.com/2011/apple-iphone-4s-coming-to-rogers-on-october-14-reserve-yours-today/comment-page-8/#comments

  • littleone26

    Im in too!!!  Please send me info to lisadicks@hotmail.com

  • Adrian

    agreed. 

  • Anonymous

    Bell and Telus inferior Rogers superior 

  • Patate Chaude

    Me too please!
    sebb894junk@gmail.com

  • PLAC3B0

    I wanna know how to get rid of Rogers too please ! placebo@mailinator.com ! Thanks!

  • Pier Olivier Chaloux

    Really funny.. the email a I receive it said; Dear Customer,You have recently acquired a new Rogers wireless device and are not eligible for a hardware upgrade offer at this time. You may purchase a new iPhone for the prices listed below. See in-store for additional details and conditions…..

    But the only left 8 months to my contract…

  • Orangegtp

    ive sent an email all those who left emails as per my post

  • wodlaaks
  • Mrwinky
  • Ryan

    please email me steps: ryanjard1n3@gmail.com! Thanks A LOT!

  • jerms

    can you send one more to jermsthebody@gmail.com? thank you!

  • Jason

    Man, can you email this to me as well jay.mohamed@gmail.com

  • Jason

    they waived the early upgrade fee on an android phone for me today (because the iphone isn’t out yet they don’t know if they can) ill be trying again this weekend, (its going to be hell on friday)

  • Oroths

    Does a new iphone 4s from APPLE come with a microSIM card.  I only have a old SIM card in my Bold 9000

  • Ryan

    Please email me steps: ryanjard1n3@gmail.com THANKS A LOT!

  • teddz

    Send me this fuck rogers!, email is

    trunkstt@gmail.com

  • CTrain

    Gary, I got the same prices as you emailed to me, but I signed a 3 year contract last year when the iPhone 4 came out. So does this make sense or am I missing something? The only logical thing I can come up with is maybe Rogers messed up my contract when it got switched from my parents name to mine. 

  • Yes. If it doesn’t, Apple Stores provide them for free.

  • Mikeme32

    689$ to upgrade to 4s … sucks!!! all I want to upgrade for is the redesigned antenna!!  

  • ?Dennis

    This is great to know. Here’s my email dude. z24_Dennis@hotmail.com

    Cheers!

  • Khanhtphan

    khanhtphan@gmail.com
    Thank you in advance!

  • MG

    Hey Gary, 
    so it seems you have a $50 “upgrade fee”  I’m curious to see how many months are left on your contract ? and what kind of device you have on the account currently. Does this match with the policy they have on their redboard to charge $10/$15/$20 per months remaining on the account depending on the current device type? let me know thanks .    The only way you could get to $50 is if you have a regular mobile phone with 5 months remaining on  your contract… so I’m guessing the it’s 5 months remaining before the 6 months upgrade eligibility, that would mean you have a voice device with 11 months remaining. is that right ?

  • Anonymous

    They raised the price by $50 to cover the $50 rebate they offer on contract renewals. 🙁

  • Dude…I love you…no homo…so again email me the steps…plese? akshaypall@hotmail.com

  • Sleepythao

    Me too please 🙂
    sleepythao@gmail.com
    Thanks!

  • The other thing that is bullshit is the completely arbitrary classification of phones as ‘smartphones’ and ‘premium phones’ – It’s bullshit garbage that they can invent these classifications to justify a higher per month ECF.

    I have also cancelled my pre-order and am either going to buy out my contract or just wait it out and pray that an AWS iPhone comes to Mobilicity or Wind.  One thing is certain…I won’t re-sign with Rogers and will leave when my contract is up.

  • Anonymous

    Not really sure why one would need an e-mail of the steps when it’s all written right here…
    Hopefully the e-mails you guys just posted are not attached to your Rogers account 😛

  • Anonymous

    Yes Rogers screwed the early adopters… But we do have until late on Oct 13th to see if they can really fall through (as per past years) and offer up their deep discount for us early adopters

    But if they don’t bow down to us then I really don’t see why someone is going to pay well over $600 for Siri, 8mp camera, and faster speed…. Really?

  • Jesse Halperin

    I tried but only to get the Administration Fee waived.  They basically told me to fu*k off.

  • Anonymous

    $610, Rogers? For a 32 GB for me? Are you serious… It’s a little over $100 more just to buy an unlocked one from Apple. At least that way I’m not stuck with another three freaking years with Rogers…

  • Anonymous

    $50 is instant… no mail in rebates

    And yes the price is steep if you just bought a phone in the last year. If you really want it, then in your case get it unlocked from Apple. Easier to resell next year for when the next one comes out.

  • Anonymous

    Changing the name on the account does effect your upgrade eligibility. Might want to talk to customer service about this first before walking into a store. This way if they can give you a cheaper price they have documentation on file and the price will be honored once the store rep calls in and confirms everything.

  • Anonymous

    Mail-in, according to all the Rogers reps at the redboard. And apparently, according to the same reps you can’t even get it if you have a retentions plan.

  • Anonymous

    AWS iPhone will most likely be dead once AT&T takes over T-Mobile since AWS is just North America only with T-Mobile being the biggest player of all the carriers.

  • Anonymous

    I got the iPhone 4 last year July 30th the day it came out and I have the same price. So for me $420 + $80 = $500 for a iPhone 4S 64GB, I sold my old iPhone 4 for $400… -$50 for the credit.. $50 for a iPhone  4S 64GB?!?!?!? Is this for realzz?????

  • Jeremy Rochefort

    Its really stupid. I called rogers if im elligible to upgrade and they say no, i can pay 360+ 379 for the new iphone 4s 64gb, after i recalled rogers to know the price if i will cancel my contract, they said 160$, ok fine, i will keep my number and switching carrier….

  • OG

    Dear Customer,
    As of the date above, you are eligible to upgrade to an iPhone at the following prices, with select new 3 year term voice and data plans, plus a $340.00 Early Upgrade Fee*. The Early Upgrade Fee will be charged in addition to the following iPhone device prices. See Full Details below or in-store for additional details and conditions.I just canceled my reservation. They want everyone that got an iphone 4 from them to pay 700+. Am i being punished? Apparently if i dont want to pay the early upgrade fee i have to wait till 2013. WTF!AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

  • Naxtay

    Dude send me the step by step to cancelnaxtay@live.com

  • Faceless Corporation

    faceless.corporation@gmail.com

    thanks man, know i’m a little late on the mass email, but i’ve spent 20 hours arguing with rogers in the last 12 months alone. please help me!!

  • Kezz

    A question for the folks commenting here that they are going to buy unlocked phones instead of sticking with Rogers (which is what I’d like to do as well) …  Once you have an unlocked phone, what carrier plans will you folks consider?  Aren’t the non-contract voice and data plans much more expensive that the contract plans?  Does anyone have any experience with which non-contract plans are reasonable?

  • Ubet365

    Count me in pls….. Ubet365@gmail.com

  • someone share these tips in the comments too.

  • Tim

    What the hell? First you say you put up with Roger’s crap all the time, and then you mention how nice Rogers has been to you by letting you upgrade early two years in a row? So greedy!

  • Tim

    Sadly, it’ll require proof of address 99.99% of the time.

  • Tom

    Hi can you please send me the details as well.  zeusky(at)hotmail(dot)com
    Thanks,
    Tom

  • Tom

    Hi can you please send me the details as well.  zeusky(at)hotmail(dot)com
    Thanks,
    Tom

  • GURJY

    EVERYONE! DO Y TO SCREW ROGERS? DO THE FOLLOWING………………………

    (only if your 1plus years into contract)

    call rogers and tell them you want to cancel your contract.
    tell them you want to switch to virgin because they offer better plans.
    keep telling them how garbage there service is.
    THEN say “The only other company that has competitive plans is FIDO”…

    now depending on how the above went, the rogers rep will transfer you to fido on a fresh 3 year deal and WAIVE your ECF. 

    you can get ANY phone you want now:)

  • Orangegtp

    Lol we are talking about the most.inconsistent company in Canada, where each time you call you get a different answer you really think its 99% of the time…

  • Markus_maximus

    Has anyone had their reservation status change to “shipped” yet?

  • Cydney L

    if i have a 3 year plan with rogers already, will i have to pay full price for the iphone 4s? or no because i have a 3 year plan?! 

  • Oliver Lerno

    I would leave Rogers but I have a pretty good plan with them considering that I live in quebec. But those fees are freaking outrageous. It makes me almost forget how Canadians are being screwed by telecom companies.

  • Beilnarman

    I’d love to read the internal notes on your file. They must be quite “entertaining” if that’s how you like to do deal with companies.

  • Ch Wells

    Me too please
    ch.wells@hotmail.com

  • Firat Ataman

    I am now a Telus Customer!

  • Areeb Mehdi

    Hey please email me the steps at areeb.mehdi@@gmail:disqus .com
    Thanks a lot!!

  • Nick

    been a customer with rogers over 7+ years…. means nothing to these losers COME ON! what happened to respecting your long term customers.

  • Thorrrrrrr

    please email me steps: thorrrrrrr@gmail.com

  • Gang

    Me too! Thanks
    geunglee@me.com

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