Rogers One Number Appears to Be Phasing Out


Rogers One Number debuted back in late 2011, but now it appears the service may be phasing out, according to changes on the company’s website, which now says sign-ups are no longer available for new users:

Rogers one number

Rogers One Number allowed users to use their wireless or wireless home phone to make free texts and calls over Wi-Fi, in areas with poor cellular reception. The change was spotted by MobileSyrup, which noted Rogers explaining below why the service is no longer taking sign-ups:

“Our customers want to stay connected no matter where they are which is why we launched Wi-Fi calling for IOS & Android to enhance coverage so they can call and text in more places. We’re no longer adding new customers to Rogers One Number because Wi-Fi calling provides the same capabilities as Rogers One Number without the need to download a separate app.”

Back in 2012, when Rogers used sponsored tweets to promote One Number, the campaign backfired when users turned the #Rogers1Number against the company, as a way to complain about services.

Rogers launched Wi-Fi calling last fall for iPhone users with the release of iOS 9. Based on what Rogers explained above, one would believe One Number is slowly going to be phased out.

Anyone still using Rogers One Number?


  • Z S

    I wish Telus/Koodo would roll out WiFi calling already. And VoLTE (nationwide and for all phones)

  • Corey Beazer

    I was a frequent user of Rogers 1 Number, but as soon as wifi calling never used the app again…. Was a lifesaver prior though.

  • duderaf

    Was good alternative when travelling rogers one number with local SIM card.

  • InternetUser

    Doesn’t wifi calling basically act the same as if you are on the cellular network? It counts against minute allotments and (if I’m not mistaken) takes long distance calling into account. If that’s the case, then wifi calling doesn’t replace RON.
    Additionally, RON was great for roaming usage, allowing access to SMS and calling while abroad.

  • rogereti

    RON is a much more comprehensive solution solution than WiFi calling. It allows me to make and receive calls on my computer and iPad using my regular cell number and at no extra cost. The later is a lifesaver because it allows me to take handsfree calls while working on my desktop.

    I don’t think Rogers ever realized what a powerful tool they had. Gary doesn’t seem to understand that either.

  • Everton Lewis, Jr

    .. I use it religiously and I’m taking to Twitter today and making a huge racket about the phasing out of this … RON is the best thing since gluten free sliced bread. I agree with rogereti – FREE FREE FREE FREE FREE … and the only reason Rogers is giving me for phasing RON out is due to low usage of customers. I’m sorry, but I find that hard to believe. So as of Jan 31st – we’re now paying Roaming charges (Roam like Home) at $10/day (let me say that again, $10insanefreaking/day (max of 10 days)) which really means $100/month on top of our current monthly bill for us business travel folk. I’m not happy at all and currently lighting Rogers retention up today. FYI: currently in Bermuda working remotely for the next 6 months and dreading this phase out. Anyone who thinks RON wasn’t the best thing on earth, has no idea what they’re talking about and should take a lesson in financing.