It’s not getting any cheaper to be a Rogers wireless customer, as the company has quietly increased its “connection fee” by 20%, jumping from $20 to $25, according to an internal document seen by MobileSyrup:
Rogers has increased its “Connection Fee” from $20 to $25. This change went into place last week and impacts those signing up for a new account or existing customers doing an upgrade.
Savvy customers can get this “connection fee” waived if they activate online, but for those setting up new lines or upgrades over the phone or at retail, the charge is unavoidable. Rogers says the one-time charge is related to “shipment and activation” fees.
Rogers introduced this “connection fee” four years ago at $15, a move it said would “bring customers more value”, replacing the former $35 Activation Fee. In early 2015, Rogers planned to increase the fee from $15 to $20, and fast forward to today, it has jumped again from $20 to $25.
Last month, Rogers and Bell increased the cost of data overages by 40%, jumping to $7/100MB or $70/GB.
If you’re not happy with the way wireless prices are increasing, OpenMedia has created an easy form for you to share your comments to the CRTC.
Are we ready to see this “connection fee” increase back to the glory days of a $35 Activation Fee?