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Rogers Proven To Be Canada’s Most Reliable Network?

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Over the last month, Rogers, Bell and Telus have been in heated debates and lawsuits about which carrier has the most reliable network. After the trials ended, it was decided that neither of the Big 3 wireless carriers in Canada can label themselves as “the most reliable network”.

Well it seems that Rogers thinks otherwise as the folks over at MobileSyrup came across a newspaper advertisement recently that indicates that Rogers is the wireless network that is proven to be reliable.

Along the bottom, the Rogers ad reads:

How do you define reliability? 9 out of 10 Canadians agree it’s about proving oneself over time.* Rogers rolled out Canada’s first GSM network in 2001, and we’ve continued to fine-tune and perfect it ever since. Today, independent researchers routinely test-drive our network for voice and data performance, confirming our reputation as Canada’s reliable network. So it’s no wonder over 8 million customers count on us for their wireless needs.”

*According to an independent consumer survey conducted in November 2009. CANADA’S RELIABLE NETWORK.

So while the Rogers survey may be true, it is unfortunate that the consumer report is not available publicly. But the survey results are nevertheless interesting as Rogers, Bell and Telus not only battle each other but new entrants such as WIND Mobile as well.

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  • Dusty

    Interesting….

  • Lee

    What constitutes reliability? No dropped calls? I've never had a dropped call that I can ever think of, when I had Rogers, Solo and now Telus. When I did have Rogers over the year about 5-6 times I'd go to make a call and it would say immediately “Call Failed”. I was just in the elevator yesterday with my friend and then in the parking garage, I had 3 bars on Telus HSPA+ and his Rogers 3G phone said no service. I think all these tests are stupid there's too many variables to prove anything. First you need to use the exact same handset, so lets say iPhone or BB Bold to keep things fair. Then you need to be standing side by side and make the same call. The issue here though is that cell networks aren't all on the same tower, so I could be standing downtown and be 15 meters away from a Rogers tower, but 150 meters away from Telus, or have a building in between and so on. There's just so many things that can get in the way to add variables in.

  • Xaroc

    I have rogers and Telus, Telus drops my calls every 3-4 minutes, but in Defence of Telus, i live in a bad service area of Telus network towers. Rogers i get 4-5 Bars inside my mouse, Telus 0-2 bars
    So for my area on which i live , Rogers is the clear winner for me. Never had a Dropped Call on Rogers, unless i was going through a Tunnel or another obvious network drop spot

  • Flaxx

    Two weeks ago, I'd say that this information is reasonable. However, after the recent 3G outage that lasted days, I'm afraid to say Telus and Bell are better simply because they have not yet experienced anything like this. Lucky for Rogers, the survey was conducted long before this outage (convenient eh?). As for the last statement Robbers makes… the only reason they have as many customers is because Canadian's had no other choice for GSM — don't worry… we'll prove this to them as competition continues to roll in.

  • Flaxx

    Two weeks ago, I'd say that this information is reasonable. However, after the recent 3G outage that lasted days, I'm afraid to say Telus and Bell are better simply because they have not yet experienced anything like this. Lucky for Rogers, the survey was conducted long before this outage (convenient eh?). As for the last statement Robbers makes… the only reason they have as many customers is because Canadian's had no other choice for GSM — don't worry… we'll prove this to them as competition continues to roll in.

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