Rogers/Fido To Reduce Local Calling Areas Across Canada….AGAIN!

The middle of December 2009 concluded what was expected to be the final round of Rogers/Fido local calling area reductions. Wrong.

Effective March 15, 2010, Rogers/Fido are further reducing Local Calling Areas across Canada.

What does this mean?

Local Calling Areas (LCA) are invisible geographic boundaries that determine which calls are billed as local calls and which calls are billed as long distance calls. Your LCA is the geographic area in which you can make or receive phone calls without incurring long distance charges. In other words, they are billed as local calls.

For the areas listed below, your LCA has been or will be reduced. What is Rogers/Fido reason for the change? (emphasis added by yours truly):

The local calling area for the cities above will be changing effective the dates above to align with standard boundaries across the industry. These changes will provide you with clear boundaries of our local calling areas and may make your bill easier to understand.

…“may make your bill easier to understand“? The only thing that will be easier to understand is that your bill may be increased.

These changes, reducing your LCA, reduce the size of the area in which local calls are free. Now, depending on where you are, your once “local call” may very well be billed at a long distance rate. Translation: Higher Monthly Bill.

Also note, the LCA is not a part of the contractual agreement that customers may have signed, so these changes are technically “allowed”.

LCA Examples

The examples below are based off the assumption that you live in Vancouver and you have a Vancouver number (but you can substitute any city):

Outgoing Calls

1.) If you are inside your LCA and make a call to a number outside your LCA, you pay long distance (you are in Vancouver and you are calling Toronto).

2.) If you are outside your LCA and make a call to a number that is inside the calling area that you are currently in, you do not pay long distance as this is consider a local call (you are currently in Toronto and are calling someone in Toronto).

Incoming Calls

1.) If you are inside your LCA and receive a phone call, you pay no long distance as this is consider a local call (you are in Vancouver and you are receiving a call from Toronto or Montreal or Halifax, etc).

2.) If you are outside your LCA and receive a phone call, you pay long distance (you are in Toronto and receive a call from Toronto or Montreal or Halifax, etc).

Call Forwarding

1.) If you are forwarding a call from your Rogers phone to a local number within your LCA, you pay no long distance as this is consider a local call (you are in Vancouver or another city and you are forwarding your calls to your home in Vancouver).

2.) If you are forwarding a call from your Rogers phone to a number outside of your LCA, you pay long distance (you are in Vancouver or another city and you are forwarding your calls to your friends house in Toronto).

Affected Areas

Below are the new coverage maps effective March 15, 2009. They are sectioned by Province. To see the map, click on your city:

British Columbia

Alberta

Quebec

Ontario

Greater Toronto Area

Additional cities and current local calling area changes can be found here:

Rogers

Fido

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  • montymon

    Wow! Apparently “Ottawa” doesn't have an LCA… Does that mean all my calls are local regardless of where I am? LOL!

    I remember when Rogers advertised that they wouldn't charge Long Distance from Kanata to Orleans while Bell did… Maybe that's why they no longer even have a map available?

  • Chris

    This is supposed to be simpler? The out-going calling area is different than the incoming calling area. How is that simpler. It's a blatant cash grab.

  • Dorey

    This is good info, thanks. So I just spent several minutes with Google trying to find a Local Calling Area map for Nova Scotia. Cannot find one. I forsee a visit to my local Rogers store front today. Sigh.

  • Mur

    I can't wait until my contract with Bell expires next month. I was going to switch to Rogers and get an iPhone, but the more stuff I read on here about Rogers, I really don't think it's worth it. I want an iPhone, but is it worth it for all the crap customers take? I don't think so. The iPhone is absolutely my first choice for a smartphone, but the service provider has to be worth the money too and right now, for me anyway, Bell/Telus/Roger/Fido just don't cut it. I'm going to wait until Wind extends its coverage area or until Dave Wireless launches and try to get a good smartphone from them, maybe HTC Incredible when it launches or a Nexus One.

  • Rogers is Gay

    LOLOL so apparently they are reducing the area so much they are taking my home town off the local calling area ..so now if i use my cellphone @ home at all its going to be long distance.. in my home town… that is 15minute drive from the city.. haha Rogers can suck my dick if they think im paying for long distance when i never have had to from home.

  • jordan

    This new LCA change has been known for at least 30 days…..Can someone explain that black border thing on outgoing calls? I don't get it

  • Jack

    Actually, a smaller calling area IS a material change. Look at Howardforums to see how Rogers buckled under their local calling area changes and terminated a contract free of any fee after some persistence.

    Thus, if you want to get out of your contract, now is a good time.

  • Jack

    THis change gives you a way out of your Rogers contract: http://img684.imageshack.us/img684/751/allpdf.pdf

  • I'm not sure what angers me more–the fact that Rogers is releasing crappy new plans, or the fact that they are trying to twist this like they're actually trying to help us (as usual). How can these new plans make it easier for me to read my bill?! I'm not that stupid…(some might beg to differ, LOL).

  • ch

    anybody try to cancel?
    i havw the 6gb plan and pay 75 bucks with tax ,i cant get that anywhere else,but i hate this company/fiido

  • Half_Pint

    What made you think this was the “final round”? It's just the old fewer-potato-chips-in-the-bag-for-the-same-price trick all over again. Expect LCAs to keep on shrinking and shrinking.

  • DjDATZ

    Simpler? No. More money for Rogers? Yes.

    Rogers? You know what would be a LOT “simpler for us to understand on our bills”? How about NO LONG DISTANCE? Oh wait… you'd never kill that off because you make money off regular service. lol

    Seriously… Is Rogers trying to ward off customers to Bell and Telus?

  • DjDATZ

    May I suggest you wait until June/July? The new iPhone should be out then, and it will likely be a big improvement over the 3GS. Not to mention, they'll probably bring back the 6GB of data for $30, which is an absolute steal.

  • DjDATZ

    Same. I hate Rogers, but for the 6GB of data + corporate plan I have, no other plans from any other carriers even get remotely CLOSE to it, so I'm sticking with Rogers… regardless how fed up with their shit I am. lol

  • DjDATZ

    PWNED. *round ends*

    I'm glad there's a board that somewhat & actually looks at things from a customer's perspective.

    Was this your case or someone elses? Just curious so I can contact the appropriate person if I need to take this route in the future. (I doubt it, but better safe than sorry right?

  • gtasscarlo

    i looked at the local calling area for fido/rogers now is it gonna get smaller than it already is? cus if thats true i might as well cancel my service

  • CITYFIDO

    This is the biggest bull crap I have ever heard of. I signed up for City Fido 6 years and they are trying to change my local calling area now?#$$# What happened to unlimited? Someone needs to regulate these money sucking, greedy, not good for nothing companies fast, because the CRTC ain't doing their job!

  • The next thing you know, it'll be long distance to call across the street.
    So ridiculous.

  • CITYFIDO

    This is the biggest bull crap I have ever heard of. I signed up for City Fido 6 years and they are trying to change my local calling area now?#$$# What happened to unlimited? Someone needs to regulate these money sucking, greedy, not good for nothing companies fast, because the CRTC ain't doing their job!

  • The next thing you know, it'll be long distance to call across the street.
    So ridiculous.

  • Janes20

    you can get unlimited EVERYTHING for $45 with Mobilicity. unlimited local calling, unlimited long d, unlimited calling to us, unlimited data, call waiting, call display, call forwarding… EVERYTHING! 

  • Janes20

    you can get unlimited EVERYTHING for $45 with Mobilicity. unlimited local calling, unlimited long d, unlimited calling to us, unlimited data, call waiting, call display, call forwarding… EVERYTHING! 

  • Janes20

    you can get unlimited EVERYTHING for $45 with Mobilicity. unlimited local calling, unlimited long d, unlimited calling to us, unlimited data, call waiting, call display, call forwarding… EVERYTHING! 

  • Janes20

    you can get unlimited EVERYTHING for $45 with Mobilicity. unlimited local calling, unlimited long d, unlimited calling to us, unlimited data, call waiting, call display, call forwarding… EVERYTHING! 

  • Anonymous

    Do they have iPhone support/Are they going to have iPhone support?

  • Anonymous

    Do they have iPhone support/Are they going to have iPhone support?