TELUS and Bell Have the Best Wireless Network in Vancouver: Rootmetrics

RootMetrics is back again to measure the reliability and speed of Canadian wireless networks. Most recently, the independent US-based network performance company has been in Vancouver gathering data for this year’s report.


After performing more than 25,000 tests and driving 1,604 kilometers, RootMetrics gave TELUS and Bell the award for the overall performance of their wireless networks. This is the third time the firm has tested the Vancouver market. Last August, when they performed similar testing, Rogers came out first.

As it turns out, both Bell and TELUS have been busy upgrading their networks and there have been visible results. For example, Bell’s median download speed increased from 17 Mbps to 23.8 Mbps, and its upload speed also improved, to 15 Mbps (up from 6.8 Mbps).

What is more impressive and brought an additional 0.2 points to TELUS’ RootScore (besides network reliability), is the increase of upload speed from 4.2 Mbps to 18.2 Mbps. TELUS’ download speeds also increased, from 14.8 Mbps to 25.8 Mbps.

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Rogers recorded the fastest download speeds (35.2 Mbps), but the upload speeds were lower than Telus’, at 20.2 Mbps. During RootMetric’s testing, Rogers and Wind recorded the most blocked and dropped calls (Wind is worst of all, though, with 2.5% of all calls), which affected Rogers’ overall network performance score.

The tests were performed using a Samsung Galaxy S5 for each network. Wind’s performance is poor compared to the incumbent players. For example, the tests show an average 1.8 Mbps download and 0.4 Mbps upload speed, and the median text send time is 3.7 seconds, way above the 1.6 recorded on TELUS’ network.

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  • Kael

    Last year I switched from Telus to Fido. With Fido I got better coverage and almost double the download speeds. Not to mention a much lower bill and more features.

    Its good to see there is ‘some’ competition.

  • Joe

    I agree with Kael’s assessment. for many years I had a work phone on Bell and a personal phone on Fido… Fido was noticeably faster/better in almost all areas, only one location I frequently visit there was a dead spot with Fido vs. Bell.

    To be fair though, I was using an iPhone and this was from 2010-2014, so I haven’t been using bell for the last year or so. If they’ve made improvements then good for them, but personally I found Telus/Bell’s lack of the Edge network as a backup to be detrimental to their overall service, particularly when it comes to call quality.