Telus Customers Threaten to Cancel Contracts Over Political Tweet


Telus tweets will be (or may already be) likely subjected to a content check before they hit the social media platform, as a tweet from last week, which showed support for Prime Minister Justin Trudeau’s price on carbon, may have cost the incumbents a few (or more) subscribers.

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The extent of the damage is yet unknown, but if you are following Telus on Twitter, you may have seen the outrage the following tweet caused: “As a founding member of @smartprosperity, we support @JustinTrudeau & @cathmckenna in putting a #PriceOnCarbon,” Telus’ official Twitter account tweeted on Tuesday night. The tweet included a link to a joint statement from 22 business leaders, including CEO Darren Entwistle, which called carbon pricing the best way to reduce emissions and spark innovation.

It didn’t take long to get a reaction: Hundreds of users shared their dismay and threatened to cancel their Telus contracts. The Financial Post names a few, but it doesn’t give any specific numbers or amount of “damage” caused by the tweet.

Of course, both Bell and Rogers jumped to “help” customers in making a “non-political” choice and monetize the outrage caused by the Telus tweet.

It took seventeen hours for the carrier to apologize in another tweet.

Did you cancel your Telus contract because of that tweet?


  • hlna55

    I live in a Telus free bubble. And it IS amazingly comfortable in this side of the street.

  • Joe

    I don’t get it. Telus supports the environment… what’s wrong with that? I’m guessing all the outrage came from Alberta?

  • FragilityG4

    Green Costs Green and we all suffer. Look at our hydro bills in Ontario.

  • Dany Quirion

    people make such a big deal… Quebec had a carbon tax for years

  • Alberta Taxpayer

    Next time your province gets a few hundred million dollars in federal transfer payments that originate in Alberta please consider not taking it like a needy step brother.

  • Mike

    Telus also supports Hillary for president. Sad.

  • I don’t think you understand. To folks in Quebec, they might not see a carbon tax as a big deal because they’ve already grown accustomed to having a carbon tax for years but for those of us in other parts of the country like Ontario that have never had a carbon tax, it’s seen as purely a cash grab instead of a measure that will help the environment because quite frankly, how in the world does carbon tax help the environment? It just makes things more expensive. The government needs to think of other proper ways to combat climate change and introducing a nationwide carbon tax is the wrong move.

  • Riley Freeman

    lol who cares? They have to pay the penalty to cancel. I’d say buy dont let the door hit you on the way out. if a tweet by some random person in a random department is that serious, you should re-evaluate your entire life.

    it’s not like they tweeted “abortion should be illegal” or something else really out there.

  • Tim Aucoin

    First, I’m not and never will be on a contract. If I dropped a carrier every time they did or said something I don’t agree with, I’d have no carrier to go with and my smartphone would be a paperweight! No one (and no company) is perfect. Never have been, never will be. People need to focus on more important things in life and get over themselves!

  • Can’t Fix Stupid

    Telus sure is full of hot air. Fact.