Telecom Complaints Surge, Rogers Leads with 118% Increase: CCTS
The Commission for Complaints for Telecom-television Services (CCTS) has released its 2023-24 Mid-Year Report, revealing a 43% spike in customer complaints between August 1, 2023, and January 31, 2024. "This substantial increase in complaints from telecom and TV customers is concerning”, states Howard Maker, Commissioner and CEO of the CCTS, in a statement to iPhone...