Telus and Koodo Mobile will see their $60/10GB promo plan expire on Tuesday, December 19 in BC, Alberta and Ontario for new and existing customers. This promo plan is on fire as everybody is trying to sign up for this rare wireless deal.
Many customers are trying to reach Telus to switch over to the plan, but wait times have been long on both phone, online chat and social media.
Image via RFD
A Telus spokesperson told iPhone in Canada, “We suspected that TELUS and Koodo’s 10GB for $60 promotion would be popular, but demand far exceeded our expectations, on one of the busiest weekends of the year.”
Since yesterday the company has been informing customers on Twitter to “Rest assured, our super team is working hard to assist everyone as soon as possible.”
We're absolutely floored by your response to our current promotions! Rest assured, our super team is working hard to assist everyone as soon as possible. Thanks for bearing with us. pic.twitter.com/jgXfXc0k5D
— TELUS Support (@TELUSsupport) December 17, 2017
Telus reiterated they are working hard to ensure all customers can jump on the promo plan, saying “We are very sorry for the longer wait times that customers experienced over the weekend and are grateful for their patience. We are continuing to make real-time adjustments to minimize wait times before these great offers expire at the end of the day tomorrow.”
Earlier, Rogers and Fido confirmed to iPhone in Canada their $60/10GB promo will expire today for new customers (except for new BYOD sign ups in Ontario), but extended to December 19 for existing customers.
Did you recently switch carriers for this $60/10GB promo plan? Click here to vote in our informal poll, which so far has seen nearly 5000 votes.