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By Ex on January 27th, 2011

If you have ever used Directory Assistance with Rogers or Fido (dial *411 from your mobile), you would have noticed a $2.00 (+ tax) charge per call posted to your wireless bill. This call also reduces your wireless minutes and is charged long distance if you are outside your home calling area. For those that…

By Gary Ng on January 25th, 2011

Are you currently locked into a contract with either Rogers, Telus, or Bell? If you want to cancel early, get ready to pay hefty termination fees for both voice and data. Wind Mobile is currently advocating Federal and Provincial governments to reduce the high cancellation fees Canadians pay. The Toronto Sun: Cancellation fees in Canada are…

By Ex on January 20th, 2011

This week Verizon launched their first iPhone 4 commercial. The device is due for launch on February 10, 2011. At first glance, the commercial seems a little dramatic, but considering how long Verizon customers have waited, I’d say it’s justified. “To our millions of customers, who never stopped believing this day would come…” Overall, a…

By Ex on January 20th, 2011

Mr. Rogers, from Mr. Rogers Neighborhood, calls SaskTel customer service and meets the most patient wireless customer service representative I have ever heard. A great afternoon laugh. This definitely put a smile on my face. [mrrogersvideos]

By Ex on January 17th, 2011

Recently, Virgin Mobile released a “Members Lounge” iPhone app for Virgin Mobile subscribers. The app is similar to the previously released Rogers and Fido “My Account” apps where users can check their monthly balance, pay their monthly invoice, review their rate plan and add-ons, and check their unbilled wireless usage. Unlike the Rogers/Fido apps, the…

By Ex on January 15th, 2011

As Chef Gordon Ramsay would say: “UN-BEL-IIEEEEEE-VAABLE!” As of March 16, 2011, Rogers/Fido will be increasing the per-message text message rate and all non-premium message rate to $0.20 from $0.15 per sent and received message. Texts sent above the allotment included in a text plan or add-on will also be charged at the rate of…

By Ex on January 14th, 2011

We have some great news from Rogers customers in Northern British Columbia! This week, Rogers completed their 21Mbps wireless data network roll out in Northern British Columbia! As many know, Rogers (and Fido) were the first to achieve 21Mbps wireless download speeds in North America. The initial 21Mbps roll out covered the majority of the…

By Gary Ng on January 12th, 2011

Update 4: @BradinToronto shows a screenshot of getting 6Mbps using Personal Hotspot on Fido in Toronto. Update 3: Confirmed to work with Bell as well, via HDStig in the comments. Update 2: More info from acfusion29: it just says wi-fi password and i have to enter a password that’s at least 8 characters. no WPA/WPA2/WEP…

By Ex on January 12th, 2011

Back in November 2009, Fido increased the price of their entry level CityFido plan to $45 from $40. The $60 CityFido plan remained unchanged. A month later in December 2009, Fido reduced the entry level CityFido plan back to $40 from $45. The $60 CityFido plan remained unchanged. Then in a rare move, in that…

By Gary Ng on January 12th, 2011

Update 1: Confirmation of iOS 4.3 build 85F148b has been confirmed via another screenshot sent to RedmondPie: The latest Verizon iPhone 4 announcement shook all iPhone users with the sneak peak of the new Personal Hotspot feature, which will allow sharing of the iPhone’s data connection. BGR has received confirmation from a source that iOS…