Telus

Public Mobile’s App is Finally Easier to Use in Latest Update

Telus-owned prepaid brand, Public Mobile, has updated its mobile app to make it easier to use for all customers, finally. The Public Mobile app on iOS and Android is essentially a web wrapper for the company’s website, but the latest update looks to have debuted a better design and improved functionality, “for a better user...

Public Mobile Users Protest Rewards Cut with CCTS Complaints

Telus-owned Public Mobile announced last week its legacy rewards program was coming to end, starting in May. All existing users on the old rewards program will be transitioned over to the newest Public Points program. Since covering this story, Public Mobile customers have ramped up their frustration over the ending of the old rewards program,...

Koodo Offers $29/50GB Plan to Lure Back Some Customers

Telus-owned Koodo looks to be offering a ‘winback’ plan to lure some old customers back to the company. Some customers that recently ported out to Virgin and PC Mobile have been getting calls back from Koodo, offering the following: $29/50GB 4G plan for 24 months After 24 months, turns into $34/50GB According to RFD users...

Public Mobile Users Upset as Old Rewards End, Despite Data Bonus Gift

Telus-owned prepaid brand Public Mobile announced this week its legacy rewards program is coming to an end in May. Customers are being informed of the change by text message and email by March 8, 2024. The text message reads, "Public Mobile here. We're making changes to our rewards program and these changes impact you. Starting...

Public Mobile to End its Old Rewards Program in May

Telus-owned Public Mobile has announced it plans to end its old Rewards program and shift all customers to its newer Public Points program, beginning in May. Public Mobile says it will send an email to inform customers on the old rewards program about how the transition will take place. Batches of emails will be sent...

Koodo Price Increase Coming for $29 Black Friday Plan

Last fall, Telus-owned Koodo debuted some Black Friday plans alongside its rivals, including a $29 per month plan with 30GB of data. Four months later, Koodo has notified customers of a price increase already on this $29 plan, according to info obtained by iPhone in Canada. Koodo noted an update on customer billing statements, noting...

Telus and Koodo “5G+” Icon Now Shows on iPhone [Update]

After today’s iOS 17.4 software update, it appears to have introduced a “5G+” icon for Telus and Koodo customers. That’s according to screenshots shared by iPhone in Canada readers after installing iOS 17.4. Customers located in downtown Toronto, for example, are seeing the 5G+ icon. But what about download speeds when showing 5G+? So far...

Public Mobile Launches $39/60GB Canada-US Plan

Telus-owned Public Mobile has ended its $34/50GB 5G Canada-USA plan, and we did not see the company extend the promo beyond yesterday’s final day. But on Tuesday, Public Mobile has debuted a new Canada-US plan, in the form of a $39 plan with 60GB of 5G data. That’s $5 more per month with 10GB of...

Last Chance: Public Mobile’s $34/50GB CAN-US Plan

Telus-owned Public Mobile’s $34/50GB 5G Canada-US plan has reached its final day, as the offer that matches Freedom Mobile’s plan will no longer be available beyond March 4. While we have a hunch that Public Mobile might extend the plan, for now the website’s end date on this $34/50GB Canada-US plan hasn’t changed yet. The...

Koodo Joins Rivals with $34/50GB Plan and Extra Perk

Alrighty, as expected Telus-owned Koodo has joined the mix with Fido and Koodo, debuting a $34/50GB plan again. Fido and Virgin Plus were the first to bring back the $34/50GB plan from Boxing Week on Friday, and Koodo matched on Saturday. Koodo’s $34/50GB plan has 4G speeds and replaces the $39/30GB plan from before. You...

Rogers, Telus and Bell CEOs Summoned to Testify in Front of MPs

Earlier this week, a report from the Competition Bureau said some cell plans were costlier after the Rogers-Shaw merger. This story also mentioned a plan by the federal NDP to summon the executives of the ‘Big 3’ telcos in Canada to speak on phone pricing and affordability. Now, on Wednesday, in a unanimous vote, Members...

Public Mobile’s $34/50GB CAN-US Offer Gets an End Date

Telus-owned Public Mobile has finally given an end date to its promotional $34/50GB Canada-US plan, which matches Freedom Mobile. According to an update on Public Mobile’s website on Thursday, the $34/50GB 5G Canada-US plan will end on Monday, March 4. Freedom Mobile has no end date on their same plan. For the other Canada-US plans,...