One Fix for iPhone 5 Not Recording Sound on Videos [Tip]


Sometimes, the simplest fixes will solve the grandest problems. Like, when your iPhone mic isn’t working through your Apple headphones–check your headphone jack andย dig out some lint from the inside.

The iPhone 5 design comes with a new mic on the back between the camera and flash. This mic is used to record sound during videos. Some people have mysteriously encountered no sound being recorded during videos.

One possible fix for this? Check your back screen protector or skin first before you restore or visit an Apple Store.ย Why?

Some screen protector companies have failed to make room for the rear mic, thus resulting in people recording videos and not hearing sound during playback since it’s fully blocked.

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To fix this just cut out part of your screen protector to make room for the mic on the back and your sound recording problems should be thrown out the window.

Let us know if this quick tip works for you!

Thanks @aidapk


  • Shorty_dammit

    There’s a screen on the back, now?

  • Alexei

    Thank you ๐Ÿ™‚

  • I’m an idiot

    Lol I’m an idiot

  • Albarqi

    Thank you , now working.

  • adel aladwani

    thank you so much, simple and working

  • Jenelle Andrew

    I haveno screen protector nor skin blocking my mic on the back. I just tried cleaning it out to see if lint would be the case, but apparently it’s not. Is there another way of fixing this problem before I take it to Apple? I don’t have insurance on my phone either so I know I’ll be paying a lot for something that might be a simple fix.

  • docsalr

    I actually had dirt in the hole which I cleaned with a toothpick! Works great!

  • Jessica

    This was exactly the problem! Oddly it was working before but suddenly stopped. Once I removed the backing, it started working again.

  • Albert

    Worked for me. I feel stupid, but this fixed it! thanks.

  • vinay

    thanks a lot.. this issue was irritating me from past few days. n such a simple solution ๐Ÿ™‚

  • Singh

    Thxs a lot for this help

  • helplessly techless

    Thank you so much, it solved the problem and now I can record a video with full sound!

  • Jorge Andrade

    This helped Bruno Goyanna.

  • Evelyn Machado

    Could you fix it? I’m having the same problem, the videos without audio out on the main camera.

  • Whynosound

    Many thanks!! solved my issue as well

  • lauren โ€ข young

    Oh my goodness… I am SUCH an idiot!! Hahah thanks so much (facepalm for daaaays)

  • We’ve all been there, enjoy! ๐Ÿ™‚

  • Anu

    Yes this worked for me, Thanks!!!

  • Cheers!

  • rose

    thank you!!!!!
    this worked for me!

  • That explains why my sound hasn’t worked since last Christmas when I got those lens attachments for my phone camera. It appears I put the metal ring sticker for the attachments over the mic hole. Doh!

  • Jenn

    Thanks that worked! Had a magnet sticker for those mini lens attachments.

  • LC

    Thanks 4 the article! It worked. My son had a ring placed there for a fisheye lens and could not hear sound properly. Ring removed: problem solved.

  • Mel

    Yes thank you so much! I was freaking out wondering why my sound was recording! Turns out my sticker was just covering it!

  • Glad we could help! ๐Ÿ™‚

  • Shanib

    I never realize that I have screen protector on the back, just cut little piece which was covered on microphone recorder on back. Problem solved !!!! Thanks Gary Ng

  • jay

    I feel so silly! this worked straight away haha, just saved 40 quid and the hassle of repairing the phone, thank you

  • cheers!

  • Raajeev Gandhi

    I m from India.
    It absolutely worked at a pin point. I faced the same problem for 8 months.. Now when I pierced the scratch resistant cover and open the mic point … and IT WORKED !!! Thank you !!!

  • kejin

    thanks 4 the solution… i did not realise that there was a thin plastic cover in the back…

  • Anonny

    wow. I thought my brand new phone was broken already. But it actually was the sceen protecter! Thanks so much

  • Vicky

    Thanks a lot! After I cleaned the Mic with a tiny pin. The sound came back!! Yeah! Thank you again!

  • Alexa_Ness

    I feel like such an idiot now. I never removed my back screen protector that it came packaged in – and I’ve had my phone for over 18 months now.
    Thanks so much for the quick fix!

  • Cheers ๐Ÿ™‚

  • Deema Halis

    OMG ! That helped me out big time ! Thank you very much !

  • SAS

    My iphone 5 video does not play sound. It records voice fine of the video but to hear the sound of the video i have to use headphone. Phone works fine on speaker etc. Thanks for your help in advance.

  • Madglyn

    No, it didn’t work for me. I have an iPhone 6 and when I do what tech support says by changing the camera to see me and do a video. I get hissing and no sound on playback. Siri can’t hear me. How do I fix this without paying 299.00 by sending it in?

  • Kady Aguilar

    what if the protector is off and still no sound coming out.
    I noticed a few days after that my phone was on vibrate, does this affect the videos? is there any website that can help me get the audio back?

  • Tsahveen Magar

    didnt know about the hole of back side..
    now problem is solved..!!

  • sakthi vel

    Thanks ..
    Its true…..