How to Buy HomePod in Canada with a U.S. Mail Forwarding Service [u]


Apple’s HomePod speaker officially launched last week in the US, UK and Australia. Canada missed out on the launch, which is most likely related to Siri’s English-only capabilities at launch.

I must confess—Apple’s HomePod arrived at my door yesterday (it would have come earlier if DHL didn’t miss its delivery window and Monday wasn’t a holiday). How? I purchased it from and used a U.S. mail forwarding service Planet Express to make it happen.

Update March 4: Some users are reporting Apple HomePod orders are not going through, so this method may not work anymore:

Thank you for your recent order with the Apple Online Store. We appreciate your business.

We are unable to complete your order. We do not ship to freight forwarder addresses. Therefore your order has been cancelled. While you may see a pending authorization on your account, you will not be charged and that pending authorization will drop off in accordance with your banks policies. Please contact your bank for an exact timeframe.

If you don’t want to wait for HomePod to land in Canada (there’s no ETA, but many suspect sometime in 2018), here’s how to buy it from the USA online and have it shipped to your doorstep, with just a few mouse clicks. If you’re an early adopter and don’t care about money, then this tutorial is for you.

Finding a U.S. Mail Forwarding Service

There are a variety of U.S. mail forwarding services out there. How they work is you order a product online from an American retailer, but you put down their depot as the mailing address. Once they receive your package, they will then forward it to you in Canada, via a shipping method of your choice.

After doing some online research, I settled on California-based Planet Express, which offered the lowest DHL shipping options to Canada for HomePod, based on my estimates of the speaker’s box and weight. If you want to save more money, you could hunt for a mail forwarding service located in a state with no U.S. sales tax, which means paying no US tax on your HomePod via

How to Order HomePod from the USA and Have It Shipped to Canada

1. Sign up for a Planet Express account here.

2. Deposit a balance, which Planet Express will use to ship HomePod to Canada. We added $40 USD (this was based on our guess of what HomePod’s dimensions and weight were + any surprise fees, etc), which you can do so via credit card or PayPal.

3. Once you’ve deposited funds, you’ll gain access to your U.S. address to use for shopping. Call your Canadian credit card company you’ll be using to order HomePod, and tell them you want to add a secondary address for online shopping. Give them the address Planet address provides to you. This will ensure your transaction on will not get declined for having a different mailing address with your Canadian credit card.

4. Go to and purchase your HomePod. Use the U.S. mailing address from Planet Express as your shipping address. Your billing address can remain as the one in Canada.

5. When Apple ships your package and lands at Planet Express, you’ll be notified by email. The company will take two pictures of the box (a great feature!), which you’ll be able to see online. Click on Actions then go to Mailout and select your Canadian home address to start the mail forwarding process:

Planet express homepod canada

…our home shipping address:

Screenshot 2018 02 09 14 37 45

6. Next, you need to pick a shipping option to Canada. We went with DHL as the cost was $32.68 USD, which came with full tracking, insurance and a 2-4 business day shipping window. DHL brokerage fees are lower than UPS and FedEx, plus shipping speeds are faster than USPS (and cheaper too!).

Planet express homepod DHL

7. You’ll have options for extra services like bubble wrap, etc, but we did not choose any. Planet Express only charges a $2 USD fee to mail your package, which is more than fair. They will receive your package for free. So our cost in the end to forward this package to Canada was the $2 fee and $32.68 via DHL, for a final cost of $34.68 USD.

Planet express mailout fee

8. Planet Express will also create a commercial invoice to attach to your package. For the customs form, we declared its full USD value, description as ‘speaker’ and origin country as USA.

Planet express commercial invoice

The final dimensions for Apple’s HomePod shipping box and weight are as follows: 

  • Length: 9 inches / 23 cm
  • Width: 9 inches / 23 cm
  • Height: 11 inches / 28 cm
  • Weight: 8.7 lbs / 3.94 kg

9. When your DHL package reaches Canada, you will need to pay customs fees, and in our case that worked out to $22 CAD in GST/PST (looks like I was only charged 5% based on the unit’s $440.05 CAD value), a $10.50 CAD processing fee to DHL and a $4.75 CAD transaction fee, for a total of $38.02 CAD.

DHL contacts you by phone and text message about this final paperwork and funds owing. You can pay them online ahead of time so you don’t need to waste time when the driver shows up.

At the end of the day, we highly recommend Planet Express (no, they are not paying me to say this, but we are using their affiliate link). They created a DHL shipping label for our HomePod within an hour of us processing the request online on February 9th, and it was picked up the same day. That’s fast.

This past Monday was the Family Day holiday in BC, but by that time our HomePod had already made its way to Canada. Customs clearance was processed the next day, and our package was slated for Wednesday delivery. But DHL didn’t show up that evening due to an “overloaded truck” (aka ‘fake news’), and the package arrived on late Thursday afternoon.

American Apple HomePod unboxing in Canada

A post shared by (@iphoneincanada) on

So what was the final cost for buying a HomePod from and having it shipped to Canada?

  • Apple HomePod: $349 USD + $33.16 California sales tax = $382.16 USD
  • Planet Express: $2 USD mail out fee
  • DHL shipping: $32.68 USD
  • DHL customs clearance fees: $15.25 CAD
  • GST/PST: $22 CAD

The HomePod cost plus mail forwarding worked out to $416.84 USD, or $523 CAD based on currency conversion. Add in the $37.25 CAD in clearance fees and tax, we’re looking at $560.25 CAD, all-in to buy a HomePod from the USA and have it shipped to your door in Canada. That is the price of two Sonos One speakers.

Apple Australia’s prices are about the same as Apple Canada given our currencies are nearly at par, and right now HomePod retails for $499 AUD down under, suggesting it may debut around the same price here. Throw in 12% taxes (BC), and we’d assume HomePod would cost $558.88 CAD, which is not far off from our experience using Planet Express.

Again, using Planet Express to buy a HomePod from the US and have it forwarded to Canada was very painless. The most time consuming part was calling our credit card issuer to add our ’new’ USA shipping address. Even if you live near the U.S. border and an Apple Store, this method will save you time, gas money and food required for a road trip, unless you were heading south anyways.

Let us know if you’re going to try this out, Canada. In the meantime, stay tuned for our full HomePod review, as we test out this sucker on the weekend.


  • MichaelEwen

    Got my HomePod yesterday. I used Point to Point in Point Roberts just south of Vancouver. That means traveling to US. Great convenient location, in and out of the states in less then 10mins, including gas.

  • Awesome!

    The last time I hit up Point Roberts, that was when The Letter Carrier was still in business. Have heard good things about P2P. I may give them a shot next time, but I’m a sucker for ordering anything online (and avoiding BC Ferries lol).

  • MichaelEwen

    P2P great service, really helpful an friendly. Also doesn’t hurt saving $.30 a liter 2 minutes down the road.

  • Patrick Ducharme

    No point if it doesn’t support Spotify ! 🙂 I don’t subscribe to Apple Music and prefer Spotify.

  • Matt

    What would happen if you need to have the HomePod repaired under warranty when you are in Canada? Would Apple do repairs by mail if the HomePod isn’t sold here?

  • Alireza

    Well Australian prices include tax and the $499 AUD is including tax. But the prices on Canadian website doesn’t include the tax and that’s calculated during checkout. I guess your calculations may be wrong.

  • Widohmaker

    Not likely. But HomePod will probably launch in Canada at some point this year at which point you could get your US bought HomePod serviced here. Otherwise you would need to physically take it to a US Apple store.

  • Bill___A

    Nice article on how to do it…

  • Matt

    See, this is what would worry me. Until it launches here it would be like having no warranty at all. And there’s no guarantee that it will be out in Canada this year. We’re still waiting for Apple News. I’m going to be in Vegas in a few weeks and I’ve been toying with the idea of picking one up, but I don’t like the idea of being without a warranty for such a new product.

  • Widohmaker

    It’s definitely a valid concern. But hardware releases are different to software and I would expect a Canadian launch soon given Apple Music and Homekit work in Canada. As for Apple news, it is more dependent on having the rights to publish on a country per country basis, which can be tricky.

  • OpenMobile

    Can you light it up on a Canadian iTunes/Apple Music account? (knowing Apple, I figured they would block that, as it isn’t launched here). ie – you’d have to use a US account.

    The other “rub” to getting one early is that you likely won’t be able to put AC+ on it when it does launch up here – you’ll have owned it for too long (likely).

    I figure we’ll get ours when Apple launches Europe (likely the same team working on the Quebec/Parisienne French support).

    Me, I’d recommend getting AC+ for anyone looking to get one – by the teardown on iFixit, the thing looks like a mess to service.

  • Tim

    I use ComGateway. Since they’re in Portland, Oregon, there’s no sales tax on anything.

  • Gary Bowen

    Thanks Gary. I’m in the process of using this too. With the slight change in USD, my final anticipated cost based on what AMEX charged my card is $581 CAD. Very helpful article. Thanks!

  • Cheers, glad it helped 🙂

  • Works fine here in Canada. Just need to change language to English US to send messages etc.

  • OpenMobile

    How is that? (the default language in the UK and Aus would be UK English)

  • what do you mean?

  • OpenMobile

    The HomePod launched in the US, UK and Australia (the latter two of which the language would be UK English) – so not sure why you have to change the language to US English – unless that’s because you’re using a US iTunes / Apple Music account.

  • Ah, should have clarified, I had to change my iPhone to US English, as when I tried to send messages out of the box on HomePod, it said both iPhone+HomePod had to have US English.

  • OpenMobile

    Heh. I’m sure the people in the UK and Australia are going to enjoy their iPhone correcting their spelling to US when they’re using it after setting up their HomePod. 🙂 Nice! Wonder when Apple will fix that.

  • Lee Palisoc

    What? No, UK and Australia have their own English settings. You can choose between those three. Gary chose English US but he can choose UK too if he like.

  • OpenMobile

    Then why did he say that he had to chose US English? (UK English is what we use in Canada).

  • Salinger

    Not just Spotify, it supports absolutely nothing but Apple Music. Also, no aux-in, no bluetooth support, absolutely no use cases for this other than Apple Music and Siri. Siri, as a digital assistant, is pathetic. I’m willing to accept Apple’s walled garden approach in a phone because there are loads of 3rd party apps that I can use (like Spotify). But $500 for a speaker that can play music from only one source?! You’ve got to be kidding me.

  • jesse

    because English (CA) won’t work yet apparently.

  • OpenMobile

    The point being that the other two launched countries use the same english (spelling) as we do – Aus and the UK. Having US English on your iPhone’s going to mess up your spelling. Seems it would make more sense to pick one of the others.