Looks like some users are experiencing iPhone 5 issues with cellular data connectivity in Canada and beyond. We have heard from numerous users over the past week or so about issues connecting to 3G and LTE. The problem lies in switching between both 3G and LTE networks. When connected to the latter, switching back to 3G results in a dropped connection (it keeps searching for the signal) with a reboot required at times to re-establish a data signal.
The problems seems to be more apparent on the Telus/Bell LTE network, although users on Rogers and Fido have also experienced the same. The problem is not specific to Canada though, as this lengthy discussion over at the Apple Support Communities also notes similar problems facing Verizon and AT&T customers.
Is there a fix to this 3G/LTE switching issue? According to emails you’ve sent us, customers are being told by Bell and Telus they are aware of the issue. Some users have attempted nano SIM swaps to help fix the issue, which doesn’t appear to always work.
Here’s a Storify below with your responses to the issue:
Are you suffering from the above 3G/LTE connectivity issue on your iPhone 5?