How to setup Hotmail/Windows Live Email on your iPhone

By Ex on February 15th, 2009 150

Hey all!

About a week ago Microsoft finally rolled out the support for Hotmail/Windows Live emails so that they can be synced by the Mail app on your iPhone or iPhone 3G.

I have received a few emails with questions and problems, and so today I will post a brief step by step instruction on how to get Hotmail/Windows Live Mail working on your iPhone.

How to set-up Hotmail/Windows Live Email Accounts on iPhone

1.) Go to Settings. Tap on Mail, Contacts, and Calendar. Then under the Accounts heading, tap Add Account…. Then tap Other.

2.) Under Name, enter your Name. Under Address, enter your Hotmail or Windows Live Email address. Example: your_email@hotmail.com

3.) Under Password, enter your email address password corresponding to the email address you just provided.

4.) Under Description, type a description. Example: My Hotmail Email. Then tap Save. A message will appear regarding Windows Live Plus. By-pass it by tapping Next in the top right corner of the iPhone.

5.) Under the Accounts heading, tap the email account you just created

6.) Under the Outgoing Mail Server heading, tap SMTP. Under the Primary Server heading, tap smtp.live.com

7.) Ensure Server in On. Ensure Use SSL is On. Ensure Authentication is Password. Ensure Server Port is 587 (or Port 25, apparently both work).

8.) Now tap SMTP in the top left corner of the iPhone screen. Then tap the top left corner of the iPhone screen again to return to the previous menu. Then tap Advanced.

9.) Under the Incoming Settings heading, ensure Use SSL is On. Ensure Authentication is Password. Ensure Server Port is 995.

10.) Tap the top left corner of your iPhone screen three times to return to the previous menu. Then click the home button.

And that should do it. Give it a shot and let me know how it goes in the comments below.

As always, if you have any specific comments or questions that you want addressed personally, drop me a line at: x1zero [at] iphoneincanada.ca.

Enjoy!

Reports on iPhone news, reviews apps and accessories. Also an armed ninja with an iPhone 4.

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  • donaldtrisdale

    the directions for syn hotmail folders wih iphone did NOT work. I only got INbox and Trash. Verified all instructions.

  • Victoria

    Any tips on how to access the Windows Live contacts through the iPhone contacts icon? Or even how to populate the contacts list on the iPhone — perhaps through a .csv file export from Windows Live Mail and uploaded through iTunes? Not sure if that has been done. I really need my contacts!!!!!

  • http://www.iphoneincanada.ca iphoneincanada

    You could import your Windows Live contacts into Windows Address Book on
    your PC, then sync WAB within iTunes. That should have all your Windows Live
    contacts on the iPhone.

  • DBensen

    How about for LIVE.CA e-mail accounts. The process above does not work.

  • DBensen

    Oh my! Thank you for this info, I haven't been able to get it working till now!

  • jamesang

    No matter how many times I try to follow the instructions again, it was not successful at all. It keeps prompting “The username or passowrd for “SMTP:XXX@hotmail.com@smtp.live.com” is incorrect for sending out mail. Please tell me how to resolve this…thanks!!

  • navysealer

    if your e-mail address is for canadians and is a @live.ca address shouldn't the pop3 and smtp addresses be live.ca as well instead of live.com?

  • Dee

    I am able to see my hotmail emails…but cant respond to them via the iphone. I get a message that the sender address was invalid. What do I need to do to correct this? Thanks

  • Mitsiii

    Hi there,

    This was originally the only set of decent instructions I could find for setting up Windows Live email on my iPhone so thanks!! However, I have never been able to send emails – I get various error messages like:

    Cannot send mail – The sender address was invalid (100% positive it is always correct) or something about the smtp.live.com being incorrect or the password not being right. I have tried with and without the username and password in the outgoing mail settings to no avail. Have also checked my settings against someone who has a Hotmail account set up on their iPhone although they have an older version of iPhone software and appears to be slightly different the settings are the same…

    Desperately hoping someone can help?

  • Rogers WCTS

    your suppoe to have SSL turned off.
    rogers tech suppoert agent.

  • Wanda

    that was easy! Thanks it worked great!

  • Ang

    Would you know how to get this working for live.ca accounts? I see others have the same problem but I don't think anyone has really laid out if this can be set out or not and if so, how… I've tried but the process for live.com accounts doesn't work. Thought you might know being a rogers tech.

  • jess

    hmmm, i've tried all of the above and i still keep getting the same original error message….. finding this rather frustrating….

  • confused

    My phone requests a Host Name, User Name, and Password under Incoming mail server and the same under outgoing mail server and it also wants you to choose between IMAP and POP.

  • Glen

    I get a Cannot Send Mail message that says the sender address was invalid. I have check and the email is correct. It has done this with several emails. I have checked all of the setting and they are as required. I am using port 587 but have also used 25.

  • Ray

    before i couldn't get it to work, but now suddenly it works, i don't know if i did something different or what. but you put pop3.live.com for the incoming server and your username and password, then for outgoing you pu smtp.live.com but do not enter your username or password. i hope this helps (:

  • Anonymous

    Sorry, the craigslist email address you tried to contact (sale-zgjnv-1520832691@craigslist.org) belongs to an ad that is no longer active on the site.

    —- The original headers appear below this line —-
    Received: from disqus.net (mail.disqus.net [67.228.244.115])
    by mxi1p.craigslist.org (Postfix) with ESMTP id 9A90F45323
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  • Anonymous

    Sorry, the craigslist email address you tried to contact (sale-zgjnv-1520832691@craigslist.org) belongs to an ad that is no longer active on the site.

    —- The original headers appear below this line —-
    Received: from disqus.net (mail.disqus.net [67.228.244.115])
    by mxi1p.craigslist.org (Postfix) with ESMTP id 9A90F45323
    for ; Fri, 4 Jun 2010 18:11:12 -0700 (PDT)
    Received: from disqus.net (localhost [127.0.0.1])
    by disqus.net (Postfix) with ESMTP id CFE81940D2
    for ; Sat, 5 Jun 2010 01:11:11 +0000 (UTC)
    DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=disqus.net; h=content-type
    :mime-version:content-transfer-encoding:subject:from:to:date
    :message-id; s=notif; bh=HOjZRlmmbBvPEhl/wAdJz8J/9lg=; b=bDjpHZw
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    qm6xw4dRxqGuTX1uviYlo30f2wjBTwDElvPVrMjCS07YdJ4fMccpaB6RBr4IVCVJ
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    fTP2Ul0U6gAXZwAPAaLcd/pk08Hv4gy8clCSn+X49IdBXP2tP4oEkK0+7yl7cExr
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  • Anonymous

    Sorry, the craigslist email address you tried to contact (sale-zgjnv-1520832691@craigslist.org) belongs to an ad that is no longer active on the site.

    —- The original headers appear below this line —-
    Received: from disqus.net (mail.disqus.net [67.228.244.115])
    by mxi1p.craigslist.org (Postfix) with ESMTP id 9A90F45323
    for ; Fri, 4 Jun 2010 18:11:12 -0700 (PDT)
    Received: from disqus.net (localhost [127.0.0.1])
    by disqus.net (Postfix) with ESMTP id CFE81940D2
    for ; Sat, 5 Jun 2010 01:11:11 +0000 (UTC)
    DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=disqus.net; h=content-type
    :mime-version:content-transfer-encoding:subject:from:to:date
    :message-id; s=notif; bh=HOjZRlmmbBvPEhl/wAdJz8J/9lg=; b=bDjpHZw
    Y4E35tve7Dzex9n1RwpIq+MJJcKWyLIswg/qjJubBT5QKQLM4jbkBb0wdJMH8OIR
    qm6xw4dRxqGuTX1uviYlo30f2wjBTwDElvPVrMjCS07YdJ4fMccpaB6RBr4IVCVJ
    O44U8YdpudL3hNS62bmKagPQ0XkxuBLbJmlU=
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    StGBic44vUXXNEliG0rwuI2lcLC65pKr9gs5NozZaqH33EG46yTsoQsgWSyX4K65
    fTP2Ul0U6gAXZwAPAaLcd/pk08Hv4gy8clCSn+X49IdBXP2tP4oEkK0+7yl7cExr
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  • Anonymous

    Sorry, the craigslist email address you tried to contact (sale-zgjnv-1520832691@craigslist.org) belongs to an ad that is no longer active on the site.

    —- The original headers appear below this line —-
    Received: from disqus.net (mail.disqus.net [67.228.244.115])
    by mxi1p.craigslist.org (Postfix) with ESMTP id 9A90F45323
    for ; Fri, 4 Jun 2010 18:11:12 -0700 (PDT)
    Received: from disqus.net (localhost [127.0.0.1])
    by disqus.net (Postfix) with ESMTP id CFE81940D2
    for ; Sat, 5 Jun 2010 01:11:11 +0000 (UTC)
    DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; d=disqus.net; h=content-type
    :mime-version:content-transfer-encoding:subject:from:to:date
    :message-id; s=notif; bh=HOjZRlmmbBvPEhl/wAdJz8J/9lg=; b=bDjpHZw
    Y4E35tve7Dzex9n1RwpIq+MJJcKWyLIswg/qjJubBT5QKQLM4jbkBb0wdJMH8OIR
    qm6xw4dRxqGuTX1uviYlo30f2wjBTwDElvPVrMjCS07YdJ4fMccpaB6RBr4IVCVJ
    O44U8YdpudL3hNS62bmKagPQ0XkxuBLbJmlU=
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  • Mfornalik

    Thanks much! Worked easily enough and searched for instructions for 30 minutes! Awesome!

  • Cesar Lourenço

    Thanks no my ipod is working fine! That really helps!

  • C Pottinger

    THISDOES NOT WORK

  • C Pottinger

    THISDOES NOT WORK

  • Khanh

    Mitsiii

    I was just trying to send an email for the first time on the iPhone just now and it gave me the same (or similar) error message. What I did was went to the page as stated in the of step 6 and ensure your email is in the User Name box and your Password is in the box below it. As soon as I put that in, my outbox'd email sent immediately! Hope that works.

  • Omar

    this works great!

  • shounak deshpande

    Hey folks.

    Here's a working solution I found.

    Simply go to settings on your iphone

    Go to settings, create a new mail account.

    Enter your basic information
    NAME
    USER NAME xyz@live.ca or live.com
    YOUR PASSOWRD *******
    Description xyz account

    Now in the next page,

    POP account information
    NAME aosindason
    Address xyz@live.ca or xyz@ live.com
    Description aosidnoasin

    HOST NAME(Incoming mail server) POP3.LIVE.COM
    USERNAME xyz@live.ca or xyz@live.com {specify the email! wont work with just the username!)
    PASSWORD *****

    Out going mail server is SMTP.live.com
    No need to add username and password here!

    save it- it will ask you “wana proceed without ssl?” SAy no, then save , save again.

    Then go to outgoing mail server>primary server> SSL ON check port , it must be 587>DONE

    Then go to advanced >incoming settings> SSL ON> server port 995

    That's it!-
    Your are done!

    Remember key things,
    SSL must be on for both servers, ports as specified above for all live.com and live.ca accounts. It must work!

    Cheers,
    shounak deshpande

  • Tenth_1990

    Hi, just recently setup my email with .ca account and went to place it into my iPhone…I am able to receive emails on it but it says the server is rejecting my email when I try to send. Help?

    tenth_1990@hotmail.ca

  • Candy B

    Amazing :) Finally it works! Great job, thanks a million!

  • Kristamartin

    Thank you so much!! Been having a lot of trouble trying to figure out why I couldn’t send emails and this has helped tremendously!

  • Kristamartin

    Thank you so much!! Been having a lot of trouble trying to figure out why I couldn’t send emails and this has helped tremendously!

  • Angie748

    I tried it but when I try sending it it says “The sender address (my email address)” was rejected by the server. Help please !

  • Joedoyle20

    starts off good and then goes sour fast

  • Missymich

    Thankyou, this has been annoying me for months and been asking around but no one seemed to know what to do!

  • Billysandilands

    i like very easy to follow for the learners like myself ,so a big thanks to you

  • Blondee_78

    Thanx, worked like a charm!

  • Kristen

    The incoming doesn’t work with my @live.ca account. I can send emails but I can’t get it to sync my inbox. It keeps saying it can’t connect to the pop3 server.

  • Kristen

    I’ve double checked, triple checked and quadruple checked and it still won’t connect to the pop3 server :( I have no idea why but I wish I could get my email!!!

  • Sal Akram

    Thanks a lot for posting this

  • Onelove5510

    It didn’t even ask me if I wanted to proceed without SSL. Thanks for all of your help!

  • Guest

    Worked perfectly! Thank you!

  • Guest

    Worked perfectly! Thank you!

  • Guest

    Worked perfectly! Thank you!

  • Easye35

    i’m trying to delete an email account from my iphone, but i cant find mail under settings.  Where the heck did it go?

  • Easye35

    i’m trying to delete an email account from my iphone, but i cant find mail under settings.  Where the heck did it go?

  • Write_me1

    I still cant access my email from my phone after following these steps…is there something wrong with my phone??

  • Eduardo

    I have made this alreasy and im able to recieve emails but for some reason when im trying to send an email it wont send it and it will go straight to outbox. Is their anything i can do to fix this i need it fixed plz email me at importracer19@hotmail.com thanks

  • micnoah

    Thank you so much…it worked on my ipod touch. Your the best!

  • Gailgordon41

    Thank you so much, I did exactly as you said and the mail is fine – Gail x

  • Israel Ruvalcaba

    u are a genious..!!! all the way from mexico, thank you very much..!!!

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