Comments on: Rogers iPhone 3G/3GS MMS Takes Customers For A Ride

By: PSK

PSK — Fri, 13 May 2011 08:12:00 +0000

1) Carrier: Telus 9.0
2) SMS/MMS feature, No Data Feature
3) Before upgrading to the iPhone 4, I had a “Dumb Phone” on a prepaid account. It sent MMS without a problem. When i upgraded to an iPhone on the same accountÂ and phone number, I no long had the capabilityÂ to send MMS. I would just get a red exclamation mark next to the message indicating that it did not get sent. I called Telus andÂ after theyÂ discovered I had upgraded to anÂ iPhone, I was toldÂ me that theÂ newer iPhones use the HSPA network, rather than theÂ older CDMA network.Â HSPA requires you to have a data plan to send MMS, regardless of whether or not you have a multimedia messaging package.Â At the time, it seemed like my smartphone was even dumber thanÂ my “dumbphone’. I searched online, and I even found a telus FAQs section explaining it.Â Now that my iPhone is my primary phone, I’ve got a data plan for it and mms works without a problem. I still think it’s a money grab for service providers.
Â

By: Sheeshday

Sheeshday — Sun, 29 Aug 2010 00:58:00 +0000

i was told the same thing this week 5 times!! as of august 28 2010

By: Sheeshday

Sheeshday — Sun, 29 Aug 2010 00:57:00 +0000

help i’ve called rogers for my mms issue and it still won’t work!! as of august 28 2010. many attempts to hard reset is not functioning

By: Lolita

Lolita — Tue, 12 Jan 2010 07:03:43 +0000

I have scenario 1 with a data plan I have no Data blocks and I have MMS capabilities. The Carrier is Rogers 5.0 and Version 3.1.2 (7D11) I have been on the phone with Rogers Tech Support for a week now and they have a ticket open to resolve this. They say it is a technical issue and should be resolved in 24 to 48 hours. (its been a week). Apparently my number is not in the system they use for mms??? whatever that means.

By: Lolita

Lolita — Mon, 11 Jan 2010 23:03:43 +0000

By: Rogers Updates Cancellation Policy for Data-Only Accounts | iPhone in Canada Blog - Tips, Tricks, News, and Tutorials for Canadian iPhone Users

Mon, 05 Oct 2009 17:56:39 +0000

[...] quiet there for a while, but Rogers is BACK on the road to [insert word] their customers! 1,Â 2,Â 3,Â 4,Â 5,Â 6,Â 7,Â 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, [...]

By: X1Zero

X1Zero — Thu, 24 Sep 2009 18:11:46 +0000

They don't go through.
You must have data for MMS

By: Name

Name — Thu, 24 Sep 2009 17:09:29 +0000

Carrier Version: 5.0 Rogers
No Data Plan, Unlimited MMS/SMS messages
Can send MMS messages to other iphone, however do get red explanation mark often. Will resend (sometimes once or twice) and then goes thru. This is not working on WiFi as no WiFi in area when sending messages.
This rules out the must have data plan and no blocks for Rogers.

By: Jaypro

Jaypro — Mon, 31 Aug 2009 21:57:18 +0000

Complain to Apple – let them put the pressure on Rogers, coz they sure don't listen to us consumers.

If the problem is unique to Apple iPhone then let them work it out with Rogers. So far Rogers have been inept & inflexible when dealing with this problem.

By: Jaypro

Jaypro — Mon, 31 Aug 2009 19:57:18 +0000

Complain to Apple – let them put the pressure on Rogers, coz they sure don't listen to us consumers.

If the problem is unique to Apple iPhone then let them work it out with Rogers. So far Rogers have been inept & inflexible when dealing with this problem.