Comments on: Rogers/Fido Reduce Your Local Calling Area

By: sendit

sendit — Tue, 10 Aug 2010 23:32:15 +0000

I raised hell when this happend as I was never informed (although I was told repeatedly that I had been sent a notice). I live right on the edge of the border, so all of my phone calls suddenly became long distance. It took three months for them to correct it and having to deduct the long distance charges at my request (FIDO by the way). I demanded a free long distance plan to compensate which after many discussions with many different people I was finally granted. HOWEVER, the free long distance was only issued until the end of my contract, which is next month. not sure what I'll do now!

By: San

San — Thu, 24 Dec 2009 20:44:07 +0000

legally speaking you need not stic to the contract as FIDO/Rogers are changing an essential term of the contract. Just cancell the contract and let them fight for the early cancellation fee. In my openion legally they can't take it to the court as they are bount to loose and will be liable to pay your court fees and general damages on top

By: SAN

SAN — Thu, 24 Dec 2009 20:40:21 +0000

fido IS JUST OUT TO FLEECE CUSTOMERS. I decided to withdraw from the term by recinding the contract and they still charge me early cancellaton fee. I am not paying it and may take FIDO to court if they do not withdraw early cancellation fee from my bill.

By: San

San — Thu, 24 Dec 2009 12:44:07 +0000

By: SAN

SAN — Thu, 24 Dec 2009 12:40:21 +0000

By: The State of Canadian Cellular Industry « unthinkable revolutions

The State of Canadian Cellular Industry « unthinkable revolutions — Mon, 07 Dec 2009 07:11:59 +0000

[...] Canadian wireless industry is well-known for pampering its customers. For instance, they’re reducing your local-calling area to serve you better. Of course, the very concept of long-distance calling has stopped existing [...]

By: Rogers/Fido Reduce More Local Calling Areas | iPhone in Canada Blog - Tips, Tricks, News, and Tutorials for Canadian iPhone Users

Fri, 04 Dec 2009 19:19:12 +0000

[...] have just finished another round of reducing customer local calling areas. We originally reported about this back in August when the following cities were undergoing the [...]

By: Eugene_m

Eugene_m — Wed, 25 Nov 2009 11:20:05 +0000

Does anyone if it is possible to to issue class action law suit against them? I signed up for 3 years when LCA was as it was. Imagine how many people would sign up for this class action? Since now it has changed why should Ipay penalty to get rid of thier service? If they change the game rules just let me go out of it.

It is just in time Bell has announced support for iPhone 3G. We all should think about making Rogers look bad in public media – only than they will seriously think about what they have done.

By: Eugene

Eugene — Wed, 25 Nov 2009 11:11:16 +0000

Here is the catch. The map is approximate and it says with little size font below the map that the area is defined by the recieving/transimtting tower rather than actual client location. Menaing, if they setup towers along the border so many people will use out-local area toiwers even though they are within the borders of local area. Ripping off, no doubt.

There must class action law suit here for changing our contracts and how much we pay.

- Eugene

By: Eugene

Eugene — Wed, 25 Nov 2009 11:06:49 +0000