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My iPhone 3G USB Power Adapter Replacement Arrived

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When the Apple iPhone 3G was released in Canada on July 11th, nobody suspected that soon to follow would be a massive recall on the included USB power adapter. The root of the problem? Apparently the problems lie in the metal prongs. According to Apple, they “can break off and remain in a power outlet, creating a risk of electric shock.”

In other words, these ultracompact USB power adapters can turn your house into a flaming inferno if the conditions are ripe enough. The situation with these things got so serious that Apple has agreed to replace them all via the Apple store or their mail away replacement program.

I opted for Apple to ship me another USB adapter and unfortunately I missed the shipment twice because I was at work during the day. So I risked my life and headed down to the DHL office located in one of the sketchiest parts of Vancouver’s Downtown East Side to pick up the adapter. I tried to do the return there but I wasn’t able to! Why? Because Apple, for some unknown reason wants my old adapter to be sent back via UPS! Go figure.

Anyways, the newly designed adapter has a green dot on the back to indicate it’s the new design. I also noticed the prongs are tapered a bit compared to the old one. A printed letter inside provides instructions on how to return your old adapter via the pre-paid return sticker. It also states that there is a 90 day warranty on the new USB adapter and that it’s your responsibility to mail back the old one!

Here are some pics for your reference:

Once again, if you’ve been lazy and haven’t gotten around to getting your replacement USB power adapter, now is the time to do so. Click here to order your replacement via the web! Have you gotten your USB adapter yet? Did yours arrive via DHL or UPS?

**Looking for an iPhone 3G case? Go get an invisibleSHIELD, the strongest protection for your iPhone backed by a 30 day moneyback guarantee, lifetime replacement warranty, and FREE shipping! Use coupon code iphoneinca for 20% off your purchase! Order today!**

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  • Tony

    If I return it to an Apple Store, do I just walk in with the power adapter and get it switched on the spot?

  • Tony

    If I return it to an Apple Store, do I just walk in with the power adapter and get it switched on the spot?

  • Tony

    If I return it to an Apple Store, do I just walk in with the power adapter and get it switched on the spot?

  • Tony

    If I return it to an Apple Store, do I just walk in with the power adapter and get it switched on the spot?

  • John

    What happens if you don’t return the old one?

  • John

    What happens if you don’t return the old one?

  • John

    What happens if you don’t return the old one?

  • John

    What happens if you don’t return the old one?

  • Tony

    They charge you for it, because you need to give your credit card info in order to get the replacement.

  • Tony

    They charge you for it, because you need to give your credit card info in order to get the replacement.

  • Tony

    They charge you for it, because you need to give your credit card info in order to get the replacement.

  • Tony

    They charge you for it, because you need to give your credit card info in order to get the replacement.

  • Bud Colby

    Recieved – DHL
    Returned – UPS

  • Bud Colby

    Recieved – DHL
    Returned – UPS

  • Bud Colby

    Recieved – DHL
    Returned – UPS

  • Bud Colby

    Recieved – DHL
    Returned – UPS

  • Peter

    Where did you have to enter you credit card info? Cuz i didn’t o.o

  • Peter

    Where did you have to enter you credit card info? Cuz i didn’t o.o

  • Peter

    Where did you have to enter you credit card info? Cuz i didn’t o.o

  • Momin

    1st Received – DHL
    2nd Received – UPS
    Both Returned – UPS

  • Momin

    1st Received – DHL
    2nd Received – UPS
    Both Returned – UPS

  • Momin

    1st Received – DHL
    2nd Received – UPS
    Both Returned – UPS

  • John

    That’s what I mean, they never asked for my CC information, nor did they give a “value” when ordering the replacement that I would be charged….

  • John

    That’s what I mean, they never asked for my CC information, nor did they give a “value” when ordering the replacement that I would be charged….

  • John

    That’s what I mean, they never asked for my CC information, nor did they give a “value” when ordering the replacement that I would be charged….

  • Mike

    i think apple is switching over from DHL to UPS. Its kind of a hassle and annoying.

  • Mike

    i think apple is switching over from DHL to UPS. Its kind of a hassle and annoying.

  • Mike

    i think apple is switching over from DHL to UPS. Its kind of a hassle and annoying.

  • Tony

    Don’t you need an apple ID though to be able to apply for the exchange?

  • Tony

    Don’t you need an apple ID though to be able to apply for the exchange?

  • Lukasz

    same

  • Lukasz

    same

  • I’ve tried to exchange at a store, but they never have them in stock. Finally, I just decided to do it online.

  • I’ve tried to exchange at a store, but they never have them in stock. Finally, I just decided to do it online.

  • William

    My local Apple Store in Fairview Mall (Toronto) did not have them on the week of October 10th. I went last Saturday again and they had them in stock. All they asked me for was the old adapter and my iPhone for a minute. I think they recorded the serial number of my iPhone by going to Settings. Then, they pulled out a new one and I was set.

  • William

    My local Apple Store in Fairview Mall (Toronto) did not have them on the week of October 10th. I went last Saturday again and they had them in stock. All they asked me for was the old adapter and my iPhone for a minute. I think they recorded the serial number of my iPhone by going to Settings. Then, they pulled out a new one and I was set.

  • stuffradio

    Received it today as well.

  • stuffradio

    Received it today as well.

  • stuffradio

    Received it today as well.

  • stuffradio

    Yes you do.

  • stuffradio

    Yes you do.

  • stuffradio

    Yes you do.

  • stuffradio

    Yes you do.

  • Nice. I would’ve dropped by my local Apple Store, but the online option was so much easier (at the time!). 😉

  • Nice. I would’ve dropped by my local Apple Store, but the online option was so much easier (at the time!). 😉

  • Nice. I would’ve dropped by my local Apple Store, but the online option was so much easier (at the time!). 😉

  • Peacock

    I did mine online and returned the adapter without any problems. I called UPS, they said they would send someone to pick it up the next day. The person came, didn’t ask for any information and picked up the adapter.
    Disadvantage of going to the store: if you have a jailbroken iPhone, it could be a problem. What do you think?

  • Peacock

    I did mine online and returned the adapter without any problems. I called UPS, they said they would send someone to pick it up the next day. The person came, didn’t ask for any information and picked up the adapter.
    Disadvantage of going to the store: if you have a jailbroken iPhone, it could be a problem. What do you think?

  • stuffradio

    UnJailbreak it, and jailbreak it after lol

  • stuffradio

    UnJailbreak it, and jailbreak it after lol

  • jack

    I got my phone from somebody via craigslist. Can I still get this adapter replacement online or in the store..??

  • jack

    I got my phone from somebody via craigslist. Can I still get this adapter replacement online or in the store..??

  • jack

    I got my phone from somebody via craigslist. Can I still get this adapter replacement online or in the store..??

  • KnightFire

    I won’t be returning mine unless it does break… however my 4 year old hasn’t broken it yet so I think it’ll last me the 3 years I’ll need it.

  • KnightFire

    I won’t be returning mine unless it does break… however my 4 year old hasn’t broken it yet so I think it’ll last me the 3 years I’ll need it.

  • KnightFire

    I won’t be returning mine unless it does break… however my 4 year old hasn’t broken it yet so I think it’ll last me the 3 years I’ll need it.

  • KnightFire

    I won’t be returning mine unless it does break… however my 4 year old hasn’t broken it yet so I think it’ll last me the 3 years I’ll need it.

  • MontrealIphone

    I did mine online for self & wife. Wife’s was ordered way after mine but received 1st. Mine never came & can’t get any answer from apple. Can’t reorder online as they say I already had ordered it! Maybe I’ll walk into a store with it instead.

  • MontrealIphone

    I did mine online for self & wife. Wife’s was ordered way after mine but received 1st. Mine never came & can’t get any answer from apple. Can’t reorder online as they say I already had ordered it! Maybe I’ll walk into a store with it instead.

  • MontrealIphone

    I did mine online for self & wife. Wife’s was ordered way after mine but received 1st. Mine never came & can’t get any answer from apple. Can’t reorder online as they say I already had ordered it! Maybe I’ll walk into a store with it instead.

  • Andrew

    why wouldn’t you return it. its not like it costs you anything to do it and its not worth the risk really

  • Andrew

    why wouldn’t you return it. its not like it costs you anything to do it and its not worth the risk really

  • Andrew

    why wouldn’t you return it. its not like it costs you anything to do it and its not worth the risk really

  • Andrew

    why wouldn’t you return it. its not like it costs you anything to do it and its not worth the risk really

  • ed

    same here, i ordered online on Oct 18 and now still waiting for the parcel, staffs at Fairview Apple have no idea what’s going on, but to ask me keeping waiting. Too bad there’s no phone number to ask for progress either; any more users experience this?

  • ed

    same here, i ordered online on Oct 18 and now still waiting for the parcel, staffs at Fairview Apple have no idea what’s going on, but to ask me keeping waiting. Too bad there’s no phone number to ask for progress either; any more users experience this?

  • ed

    same here, i ordered online on Oct 18 and now still waiting for the parcel, staffs at Fairview Apple have no idea what’s going on, but to ask me keeping waiting. Too bad there’s no phone number to ask for progress either; any more users experience this?

  • ed

    same here, i ordered online on Oct 18 and now still waiting for the parcel, staffs at Fairview Apple have no idea what’s going on, but to ask me keeping waiting. Too bad there’s no phone number to ask for progress either; any more users experience this?

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