Apple Investigating Issue With iPhone 6s Battery Percentage Not Updating

iPhone_6s_apple

According to a new support document that Apple posted this week, several iPhone 6s and 6s Plus users have been experiencing an issue where the battery percentage bar in the status bar doesn’t update as the device’s battery depletes.

The company says they are investigating the issue and working on a fix. It appears that the issue is related to time zone or clock settings. In the support document, Apple wrote:

“If you change the time on your iPhone 6s or iPhone 6s Plus manually or change time zones when traveling, you might notice that the battery percentage doesn’t update. Learn what to do.”

In the meantime, users have been asked to restart their devices and make sure the time is being set automatically (in the Settings apps).

Have you been experiencing this issue with your iPhone 6s or 6s Plus? Let us know in the comments below.

[via MacRumors]

A computer scientist with a passion for technology. Check out some of my work, including various iOS apps, from my personal website. Follow me on GitHub and on Google+

  • Interesting.
    I have both 6s and 6s plus, and a handful of friends with the newer iPhones and no one knows of this. I wonder if this will fall under the category of a simple factory reset will fix.
    History of both Android and iOS can have interesting results with larger OS updates on a few number of people.

  • 1His_Nibs1

    I’ve mentioned I’ve had this problem back in October/November & no one had heard of it. Glad to see this finally admitted by Apple.

  • 1His_Nibs1

    Tried factory reset, setup as a new phone, restored from a previous backup & Apple Store wiped & then reinstalled the OS. None of these attempts addressed the issue.

  • My wife’s phone has this issue. We’ve found that turning her phone off and then booting it back up again will solve the issue and give her a proper battery readout again, but it does come back every now and then.

  • skydivertak

    I have been experiencing this problem on my iPhone 5S since iOS 9.2, and it got worse with the iOS 9.3 public beta.
    At first, I thought it was related to the temperatures dropping to -20c here in Ottawa, but then I’d see it drop from 25% to 1% in a matter of minutes, then back up to about 20% after it shutdown and I restarted. Going into low-power mode doesn’t seem to help, but manually turning off all background tasks seems to help. This of course, defeats half the software I use.
    I figure that part of my problem might have to do with Photos, as I have been trying to get it to re-sync thumbnails from my iCloud Photo Library since Christmas, and the power usage is at the top of the list.

  • I think the issue you’re having is different than the one described here. Yours sounds more like you might be having battery calibration issues.

  • 1His_Nibs1

    Update 9.2.1 does not fix this issue.