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Apple Launches Customer Support Twitter Account for Apple Music

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Apple has launched a new customer support account on Twitter for Apple Music (@AppleMusicHelp), to assist users in dealing with issues and other questions. The account is manned by a team that answers questions everyday from 6am-8pm PDT.

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The account was launched this morning at 6AM PDT, as retweeted by the Apple Music Twitter account:

https://twitter.com/AppleMusicHelp/status/654280525889282048

What do you think about Apple’s new customer support account for Apple Music? Is Twitter the way to go for answering customer questions?

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