How’s your Apple Pay experience in Canada been so far? Now that our Big 5 banks support the mobile wallet, it comes down to retailers to upgrade their point-of-sale machines to accept tap for payments and thusly be compatible with Apple Pay.
Apple has a feedback form here, which it wants users to fill out to submit feedback regarding Apple Pay.
The form requires your first and last name, plus email address, so Apple can contact you if need be. There are four options to choose from in the drop-down menu:
- I’m a customer and Apple Pay did not work as expected
- Wish this business accepted Apple Pay
- Wish my business accepted Apple Pay
- I need technical support for Apple Pay
The drop down menu should also have an option to say “Wish my credit card provider/bank/credit union accepted Apple Pay”, don’t you think?
Once you make your submission, Apple will email you back with confirmation and say “Thank you for contacting Apple Pay Support. A representative is researching your inquiry and will respond to you within 1-2 business days.”
One of the best ways to get a local business to accept Apple Pay is to ask them about when their machines will take contactless payments. The more they’re made aware of the demand from customers is when they’ll finally consider upgrading their POS hardware.
Most owners are unaware Apple Pay can help speed up check out lines, as customers can bypass complex time-consuming prompts, swiping or inserting their cards and PIN verification.