Apple Recalls Beats Pill XL Portable Wireless Speakers Due to Possible Fire Hazard


Apple today announced the recall of all Beats Pill XL speakers and offered a refund to customers. After carefully inspecting the product, Apple determined that in rare cases the battery could pose a fire safety risk. Other Beats products are unaffected.

If you are a customer with a Beats Pill XL speaker, Apple asks that you stop using the product immediately and visit to get the details of the return process and how to get the $395 CAD Apple Store credit or electronic payment.

Customers are invited to fill in this Web form to participate in the Beats Pill XL Speaker Recall Program. After that they will receive a postage-paid box so they can return the product, and Apple will process the payment within three weeks of the box arriving back at the company.

If you choose Apple Store credit, you’ll get an email with a gift card; if you choose electronic payment, the payment will be sent to your bank account.

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  • Robert

    How does it work if I bought mine at Futureshop?

  • Reza Andrew Kharrazi

    Worst part is although it says State/Province on the form there is no province listed on the pull down menu!

    So technically you can’t submit your claim if you’re anywhere but in the U.S. ! WTH

  • Reza Andrew Kharrazi

    Regardless of the point of purchase apple will process the recall and then deal with the retailers through the serial numbers on the device I believe.

  • Tim M

    the form doesn’t ask where you bought it.

  • User1

    Do not click this link in the post: fill in this Web form to. Use the aforementioned URL.

  • Reza Andrew Kharrazi

    Will up elaborate ?
    What you wrote didn’t make sense !

  • Sorry guys, here is the correct Canadian link (we’ve also updated the post)

  • We’ve updated the link for Canada. It works fine.

  • Eric

    People are selling them on kijiji for $200.. i should buy one quick… lol