Your Apple TV 3G with TELUS, Rogers Will Support Netflix Super HD Streaming

netflix super hd streaming

Netflix today has announced an update to Netflix Open Connect delivery network, a free service for internet service providers to provide the highest quality Netflix streams for its customers:

“Leading-edge ISPs around the world such as Cablevision, Virgin Media, British Telecom, Telmex, Telus, TDC, GVT, among many others, are already participating in Open Connect to provide the highest-possible quality Netflix service to consumers,” said Netflix Chief Executive Officer Reed Hastings. “Our goal is to have all of our members served by Open Connect as soon as possible.”

As noted in the press release, TELUS is already participating in the Netflix Open Connect delivery network.

Netflix Super HD is the highest quality stream available and aims to bring a better picture to 1080P high definition televisions. It requires an internet connection of at least 5Mb/s download on the following supported devices:

  • Sony PlayStation 3
  • Apple TV with 1080p
  • Roku with 1080p
  • Nintendo Wii U
  • Windows 8
  • Blu-Ray Players and Smart TV’s with existing Netflix 1080p support

In the U.S., Netflix has launched some streaming 3D titles to its Open Connect partners and states more titles could come, with consideration for its other international markets:

  • Red Bull Media House’s snowboarding documentary “The Art of Flight,”
  • Fantasy drama “Immortals,”
  • Discovery/Sony/Imax joint venture 3net Studios: “African Wild,” “Scary Tales,” and “Live Fire.”

Why join the Netflix Open Connect network? It’s a smarter move to stream more higher bandwidth consuming Super HD and 3D titles:

“These new Super HD and 3D formats are more challenging to deliver than our other video streams, which is why we will deliver them through Open Connect,” said Ken Florance, vice president of content delivery at Netflix. “Any ISP that wants to be able to deliver our new formats can do so easily and for free.”

It looks like a win-win situation for everyone. You just need to get your ISP on board–find out if your ISP is participating by visiting this page.

So if you want the highest quality Netflix stream, first you’ll require the third generation Apple TV and be a TELUS internet customer (let us know if your ISP is supported in the comments).

You can click here to sign up for Netflix.

Update: Those with ISPs that support Netflix Super HD will see a “Super HD” icon beside applicable titles, as seen below (via @YVRBCbro)


Update 2: Participating list of ISPs so far, as confirmed by you guys:

  • Teksavvy in the GTA
  • Rogers
  • MTS
  • Bell FibreOp in Halifax
  • Novus

We’ve contacted Shaw to get their statement on when and if they will implement this for customers.


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  • Analytical

    I think the title should indicate an Apple TV 3rd generation. The 2nd generation is 720p thus will not support this content.

  • Me

    3rd generation Apple TV, not 2nd.

  • I find this strange that it requires a specific network to operate. Do Netflix’s servers actually test to see if you’re on a TELUS or Shaw or Rogers connection, and will only feed you the 1080p stream if you’re on TELUS?!? I’ve never heard of a service doing that before.

  • Matt

    No mate, this is an educated guess, but it’s almost definitely a caching setup on the ISP’s side, so that Netflix doesn’t need to serve, and the ISP doesn’t need to download, the movie file each time one of the ISP’s customer’s requests it.

  • Bell FibreOp in Halifax says supported. Can’t say I’m surprised since I have a 70 mbit downstream and 30 mbit upstream

  • Aslam Nathoo

    Your guess about caching is right on the money it would seem. Check out this article on The Verge where they specifically state that it is a caching appliance they Netflix will provide for free to the ISP.

  • Aslam Nathoo

    How can you test to see if your network is supported? I want to check and see if my 50MBps Shaw connection is supported.

  • Read the article, there’s a link to test whether it’s supported or not.

  • Raptor

    I am with MTS on ADSL and it says my provider is ready.

  • Aslam Nathoo

    I’m sorry… which article are you talking about? I went through the iphoneincanada article word for word and I cannot find any link to test my connection.

  • love and squalor

    so, i’m confused… does being on this service decrease the amount of bandwith netflix uses? because in our house netflix is probably the biggest banwith hog… we get close to our limit every month.

  • draz

    Teksavvy is supported!

    On a PS3 you will see the Super HD logos on the movies and shows. When it is playing press Select and if you see that it says X-High/HD then it’s in Super HD

    Netflix lowered their ratings so what was X-High a month ago will now show High/HD

  • draz

    It will increase your usage because the quality is higher than before

  • draz

    Netflix dot com /superhd

  • draz

    Yup and if this device is present on your ISP then you get Super HD. Most ISP’s in Canada have this device on their network.

  • Aslam Nathoo

    Thanks…. based on that, it would seem that Shaw is not on the Netflix Open Connect network and so Shaw customers don’t have access to Super HD. Too bad. Would be awesome with my super fast 50 MBps connection. Shaw’s twitter stream already has a couple of comments on it about this so it would seem that their management does have some plans to get on it.

  • djepsilon

    WTF Shaw?!

  • So do all the movies & shows stream in Super HD or only select ones? This is cool cuz I have telus internet & i’m interested in buying an Apple TV.

  • Omac

    Rogers in Ontario has support 😉 looks amazing

  • draz

    Only select ones. The library is quite large and I think most of them are in Super HD

    Hunger Games is not in Super HD.

    You can tell by looking at the image above, the Super HD logo is in the same place. It might be look a little different though

  • Breathless

    Looks like teksavvy works in the GTA. All I need now is a jailbroken 3rd gen Apple TV. Till the. I’d still rather hold on to my 2nd gen

  • timdt

    Shaw is no longer a technology company. No vision, nothing to offer.

  • ryanrobert

    Does anyone know if the new Samsung TV’s or Blu-Rays support this? I have the UN55ES7500 TV and the BD-E6500 Blu Ray. I’d test it myself but unfortunately I’m supposed to be working.

  • Milan P

    Seems that Rogers in Ontario is supported, but when I use a DNS changing service to access the US Netflix Library, it says it’s not supported :

  • andrewescobar

    An ISP in Canada doesn’t need Netflix’s appliance installed. They have the option to peer with Netflix at one of their peering locations, such as an Internet Exchange — though there’s only one major Internet Exchange in Canada.

  • ryanrobert

    I’m in Ontario and use Rogers too. I went home at lunch and tested it with no luck. I still had the normal Netflix options. I use unblock-us to adjust my DNS and although I currently have it set to “Canada” it still isn’t working. I’ll remove the DNS servers from my router and try again. As far as Netflix, my wife is of the opinion that the Canadian movie selection is better than the US, but the US has much better TV options. That was off topic. I like to bounce around and try different things.

  • draz

    Netflix is not at TorIX

  • andrewescobar

    You’re right; Netflix does not peer at TorIX — which is a shame. What I was suggesting is that Canada needs more Internet Exchange Points. Here’s what CIRA is doing to help:

  • Johnnygoodface

    I’m setting up my Netflix to medium res and I watch one movie a day and I’m almost always blowing up my 80GB data plan… So what data will we need for 1080p??? At what price? 150$/month? Until data plan are more affordable I can’t see myself using that much res…

  • Erik

    I see that on my ps3, but no super hd icon on Apple TV 3. It is still HD & Dolby symbol. What gives? I’m with Telus and I do get it with my ps3.

  • Fixed. Brain was thinking of the second version of the second generation design.

  • Tacitus

    i have third gen apple tv and ultrahighspeed telus connection. Cannot get superHD on my Netflix no matter what I try. Netflix customer support is useless. Anyone on Telus in Canada able to get the Super Hd movies yet.

  • Confirmed: Bell Canada FibeTV supports SuperHD in Toronto, Ontario

  • I’ve confirmed that SuperHD is working on AppleTV third-gen, because my bitrate goes up on my router — it’s the SuperHD bitrate (at least on “Hugo” and “Transformers 3”). It’s the AppleTV firmware that needs to be updated to display the “SuperHD”.