Canadian iPhone 6 Pre-Order and Launch Guide [u] [STICKY]

Apple’s iPhone 6 pre-orders go live tonight at midnight PDT/3AM EDT, and thankfully Canada is included. Here’s a quick guide we’ve put together with some of the most popular questions asked by you guys, answered to the best of our knowledge.

Why pre-order the iPhone 6? Can’t I just buy it in store? 

  • Pre-ordering essentially guarantees you’ll get the phone on launch day, but it depends on which route you take. Pre-order an unlocked iPhone 6 from Apple and you get your phone delivered on Sept. 19 for major urban areas. Pop in your existing nano SIM card and you continue on with your cellphone plan as normal.
  • Pre-order from Rogers, Telus and Bell and it’s basically a reservation system that’s first come, first serve based on the number of units they receive. Once you sign a contract or renew, you’ll most likely need to meet the minimum monthly plan requirement for a 2-year iPhone subsidy, which is $80/month from Rogers.

What time does Apple’s pre-order start? 

  • Online pre-orders from Apple.ca start at 12:01AM PDT/3AM EDT, Friday, September 12. That’s tonight.

How much will an unlocked iPhone 6 from Apple cost?

iPhone 6

16GB – $749
64GB – $859
128GB – $969

iPhone 6 Plus

16GB – $859
64GB – $969
128GB – $1079

What’s the limit on iPhone 6 orders?

  • You can order 2 of each iPhone 6 model (i.e. 2 x iPhone 6 and 2 x iPhone 6 Plus), a max of four iPhones per person.

What’s the best way to pre-order an unlocked iPhone from Apple.ca?

What’s the Reserve and Pickup option from Apple?

Will I have to wait in a regular line up for Reserve and Pickup? 

  • No. The Apple Store at Oakridge told us there will be two lines: one for reserve and pickup and another one for the general public. It will be busy so be prepared.

Will I be charged right away online for Reserve and Pickup?

  • No. You will be charged in store. Apple will send you an email once your iPhone 6 is ready to be picked up on Sept. 19. Of course, online quantities will vary for this first pickup date and it’s first come, first served for online reservations.
  • Reserve and Pick Up went live, visit here for the link and discussion

When is the actual iPhone 6 launch? 

  • Apple will launch the iPhone 6 on Friday, September 19. Stores will open at 8AM local time.

When will my iPhone 6 order arrive?

According to Apple’s updated iPhone map, those living in Zone 1 (major urban centres) will have an estimated delivery date of September 19. Do note in all of our previous Apple pre-orders, we have always received shipments on launch days (Vancouver and Victoria).

Screenshot 2014 09 11 16 48 09

To get to this map, add an iPhone to your cart online and a link during checkout will show you this map. Or check your delivery date via postal code here.

What is Apple’s iPhone return policy?

  • 15 calendar days to return for a full refund. Either visit an Apple Store or call customer service to get a prepaid return label.

Screenshot 2014 09 11 17 05 15
What about pre-orders from Rogers, Telus and Bell? What time will they start?

  • Fido: Reservations went live early, just past midnight PDT. Navigate over to fido.ca/reserve

What’s the 2-year term pricing for the iPhone 6 models?

The following prices for Bell were leaked earlier:

iPhone 6

16GB – $259.95
64GB – $369.95
128GB – $479.95

iPhone 6 Plus

16GB – $369.95
64GB – $479.95
128GB – $589.95

Here are the official TELUS prices, now live:

iPhone 6

16GB – $265
64GB – $375
128GB – $485

iPhone 6 Plus

16GB – $375
64GB – $485
128GB – $595

You will be required to pay a minimum $80/month to get a full iPhone 6 subsidy on Rogers and Bell. Telus customers require a minimum $70/month plan, while Fido customers with grandfathered plans can qualify with a minimum $60/month (voice + data) spend.

Where else can I pre-order my Rogers, Telus or Bell iPhone 6?

  • Future Shop and Best Buy: pre-orders start at 10AM local time in-store; promo offers 20% off accessories; requires $50 deposit
  • Wireless Wave: they told us they are starting Rogers and Bell pre-orders tomorrow; requires refundable $50 deposit
  • Costco Wireless Kiosks: taking unofficial pre-orders by jotting down names on paper, according to the Guelph location we spoke with on the phone.
  • Try hitting up smaller dealers too, like at London Drugs, The Mobile Shop within Real Canadian Superstores, Tbooth Wireless, any Glentel chain, Walmart, Target, The Source, Staples, etc

What’s cheaper? An unlocked iPhone 6 from Apple or paying a contract with Rogers, Telus or Bell?

Should I buy an iPhone 6 or iPhone 6 Plus? 

What else do I need to know? 

Update: First iPhone 6 Pre-Orders Ship via UPS

Feel free to share this with friends and family on Twitter, the Facebook, and more.

Did we miss anything? Let us know in the comments! We’ll continue to keep this post updated.

PS – Don’t forget to enter to win an iPhone 6 here from our partners at StackSocial!

Founder and Editor-in-Chief of iPhoneinCanada.ca. Follow me on Twitter, and @iPhoneinCanada, and on Google+.

  • Dre

    Fido is at 7 am

  • Shaun

    Thanks for all of this!

  • Jordan

    No word on MTS? If they don’t have pre order will they have less over all phone on the 19th. Man they suck. sasktel says they will have pre order.

  • andrewe

    “Toronto”
    “Ottawa”

  • guest

    What do you mean by:
    “Apple will send you an email once your iPhone 6 is ready to be picked up on Sept. 19. Of course, quantities will vary for this pickup date and it’s first come, first served.”
    Are we not guaranteed pickup on the 19th??

  • mounties99

    I see Apple’s maps app is still working as good as ever. 😉

  • TheDrake

    Just got an email saying Rogers reservations will go live at 5 AM ET.

  • Question

    First come first served at the store for pickup; OR
    First come first served online while ordering?

  • STFU

    Best Canadian map ever………………

  • pegger1

    What’s the plan requirement for a subsidy in MB?
    In MB on Rogers, unlimited Canada wide talk and text, with 10GB of data is $75. I don’t think you can even get an $80 plan.

  • Keifer

    Is anyones rogers reservation system not working? I’m currently on corporate account if that changes anything?

  • Jesse

    I just phoned them and they said they are not doing the reserve online to pick up in story.. 🙁

  • Keifer

    For Corporate?

  • The Drake

    No – I’m on a corporate account too and I’ve been talking to them today because I couldn’t log into the corporate reservation screen. They assured me that everything is fine and once the reservation system goes live (at 5 AM Eastern time, as per an email I just got a short while ago) everything will be fine. I’m not holding my breath, but I will be up at 5 to try to get an iPhone 6

  • BugNo2

    Can I use my Apple card to pay for preorder online (12th Sep) and still pick it up in Apple store on 19th Sep?

  • DravenInc

    I can echo what The Drake said. Basically anyone trying to login to the corporate/business device reservation system would get an error message…fingers crossed it all goes well in the morning.

  • JurassicMatt

    MB and SK are different because of competition from regional carriers (MTS/SaskTel). We don’t have the $80 minimum here. It’s cheaper in almost every scenario to go with the 2 year contract and subsidized pricing. The difference between bringing your own phone and getting one subsidized through the carrier is only $10/mo.

    If getting the subsidized phone you can get unlimited Canada wide talk/text with 5 GB for $65/mo., which is a pretty good deal. If you brought your own device the same plan would be $55/mo. A savings of only $240, while the difference between an unlocked phone and a subsidized one is ~$500.

  • Keifer

    My buddy called them aswell and they said the same thing. Lets hope lol

  • Bart

    Any news on Virgin Mobile?

  • Guest

    Will Best Buy and Future Shop be selling unlocked versions, or just the option to buy for a particular company outright?

  • Mostly contract at the start we suspect because that’s the lucrative stuff.

  • pegger1

    On the Rogers site it’s only a $5 discount for BYOD ($60 for the 5GB plan).
    I’m aware competition keeps the prices lower. But is there a different minimum plan for subsidy here? Let’s say I wanted to keep my $60 unlimited talk/text 3GB plan, could I?

  • Dane

    does anyone know if you can reserve 6 plus on rogers?

  • Sam

    Does anyone have any idea what it would look like to have a corporate plan and buy and iPhone 6?

    I’m currently paying $60 after taxes. If I bought an iPhone 6, upgraded to an $80+ plan, then immediately switch to my companies $55 plan, is that a loophole?

  • K4

    from my conversation with the Apple online and store specialist, once the online reservation goes through, you are guaranteed a phone on the 19th. Just show up in front of the store on launch day pick up & pay.

  • K4

    that’s false.

  • Jesse

    I hope so myself however she said that it’s only for the Americans. I even told her it was on the site then she was like that was probably the American site? I’m getting mixed signals…

  • Chris Zhu

    Just wondering, has anyone reserved an iPhone with the apple store mobile app?

  • Scott

    Apple store is down

  • Nafizur

    App Store Down.. Get ready boys!!! and gals, if any,..

  • Mike

    I have an iPhone 4S that has a micro sim. Am I able to just get a new nano-sim from Rogers and keep my current plan if I buy the phone from Apple?

  • Yes. Apple Stores might even just give you a Rogers nano sim for free, not sure if they still do that.

  • GIDDY!

  • They tweeted iPhone 6 is coming, did not mention pre-order time though.

  • This is not true. I talked to multiple Apple Chat reps, they all confirmed reserve and pick up is true. http://www.iphoneincanada.ca/news/iphone-6-pre-orders-midnight-reserve-pick-up/

  • Clarified. Meant to say quantities for this initial reserve and pickup online are limited. Yes, you’re guaranteed 19th.

  • part 2. first come first serve for online ordering with reserve and pick up.

  • LOL!

  • Nothing. SaskTel says 1:01AM pre-orders.

  • Updated, accidentally lumped them with Rogers.

  • JurassicMatt

    I don’t believe so, no. You’d have to renew your contract to get the subsidized phone and upgrade to one of their Share Everything plans, which for us in Manitoba, starts at $60 (with Rogers). If you wanted to keep your current plan you would have to buy the phone unlocked and then just trade SIM cards.

    Of course, this is what I assume. They may be able to cut you a deal in-store, but it might be at manager’s discretion.

  • Mike

    Thanks Gary!

  • Rosa

    Would it be possible to pay more upfront for the iPhone 6 and for example from Fido to choose a 2 year Smart plan rather than a Max plan? Or would the better option be to buy the phone outright and then bring it into the store and choose a plan? Thank you!

  • OVO604

    So if i reserve one tonight and do pickup in store option…do i have the option to pay when i pickup? or do they charge you a deposit etc at time of reservation.

  • Read here, just replace with today’s prices http://www.iphoneincanada.ca/carriers/unlocked-iphone-vs-2-year-term/

  • john

    They do if you buy from Apple

  • JfromC

    Welp. 12am PDT and webstore not open yet.. 🙁 lol

  • tej

    yeah also waiting here its not up yet

  • Wuju

    Still not up?? 12:12 est

  • visitor

    still down @ 0313

  • RObert

    If I pre order off apple website, it’s unlocked right?? I just pop in my sim card and go? and if I wait at the store for 8 am I have to get another contract?? what do I do with my existing plan??

  • JfromC

    apple store app just started working but saying unavailable for iphone6s…

  • Robert

    WIll I be able to use my apple financial card to place the order??

  • pegger1

    Yes

  • Wuju

    Up but stuck on order screen where the Add to Cart button doesn’t work. Using the apple store app

  • Alex Randell

    3:25am!! I had hoped I’d be back in bed by now. I shudder to think how I’ll get through work tomorrow. 🙂

  • JfromC

    I was already asleep.. set an iPhone alarm for 2:45. guess I coulda just set it for.. I dunno tomorrow. 🙁

  • pegger1

    Contrary to what the official Rogers email said (5am EST). I was able to reserve through Rogers around 3:20am EST.

  • monishb

    just says we’ll be back soon.

  • Guillaume

    Rogers reservation are online

  • Alex Randell

    Same here. I set the alarm for 2:50am. The longer I’m up, the harder it’s going to be to try and get some more sleep before having to get up for work. 🙁

  • Kevy

    MISTAKE MISTAKE!!!!! I just ordered my iPhone on ROGERS

  • Wuju

    Same here

  • Kevy

    It is confirmed #16 in reservation line and my girlfriend is #31

  • Potzie2

    I’ve been on the telus site for a while. Have the phone in my basket and it’s a dead link at checkout. It won’t move forward. Trying to refresh but that’s not working either. Anyone have any luck with Telus so far?

  • Adrian

    Rogers stupidly opened their ordering system at 3am (not 5am like the email, not 6-7am like the reps said)

  • ed

    Roger is live, number 24 in queue

  • Shahrukh Khan

    90th position

  • Shahrukh Khan

    Rogers is working. 90th

  • navin

    ugh why is this taking so long im ready now I need sleep 338am

  • Alyssa

    Confirming rogers is live number 41

  • pegger1

    I’m 55

  • Trevor

    I got 117 with Rogers..
    Online Apple store is still not up, the app is but I couldn’t actually place a pre-order.

    Crossing my fingers that I can pick it up next Friday!

  • Bilal

    I’m 4 🙂

  • Bilal

    Rogers reservation is live. #4

  • No luck. Get an error when I try to pick a plan.

  • Rod Leland

    cant login to rogers business reservations. . .

  • Jason Reid

    I had an “add to cart” on the app but it wouldn’t go any further. Looks like a extra shot of expresso in my morning Java. ffs.

  • Robert

    *likes this*

  • zeemer

    anyone know the price for the iphones on 2 year term with rogers

  • Howard

    Fido #33. It told me to pick a store first tho. Does that mean I’m #33 inline at that store, or am I #33 across the entire Fido?

    64GB Space Gray, wondering if I’ll be able to get my hand on it on the 19th with a queue # of 33…

  • JfromC

    I guess this isn’t that unexpected after their terrible live keynote web stream on the 9th.. Apple, time to hire new web people IMO 😛

  • pegger1

    What time were you able to reserve?

  • Bruce

    even us store is not up. Anyone hear any news about this issue?

  • Helvetica

    Are you sure you are number 41? I am also number 41 on Rogers.

  • Dan

    I’m just trying to order mine through the Apple Store App since pre order started and the iPhone 6 status is always “Currently unavailable” and it’s not possible add to cart. Is there anyone here that already bought it?

  • pegger1

    Interesting. I wonder what the number really means

  • Bilal

    around 3:30 EST.

  • D

    I was finally able to checkout a 64GB Iphone 6 Plus! @ 3:38:40 EST

  • Robert

    I get to the add to cart but when I click it it says ” ERROR : An error occurred trying to fulfill your request. Please try again later”

  • Dan

    I’m experiencing the same issue here… 🙁

  • pegger1

    Interesting, I was 10-15 mins before that. Originally it gave me 57th, then I went back in to check that it was there and I was 55th.

  • Alex

    I did it through Apple Store app.

  • Mike

    Any tricks involved?

  • Alex

    No just luck. Received confirmation email.

  • Dan

    I’m just wondering how did you get that Alyssa. Here I can’t even click to ADD TO CART.

  • Helvetica

    I just became number 40. I assume Alyssa was confirmed as 41. Then in the seconds afterward, someone with a lower number cancelled their pre-order with Rogers, bumping her down, allowing me to become number 41 when I reserved.

  • Widohmaker

    No luck through Apple store website or iPhone app.

  • eszai

    I am luck enough to place the order thru apple system. iphone 6 plus 64gb silver

  • JfromC

    Maybe they meant 12am PST. not PDT… *shrugs*

  • ds

    wow.. I was lucky… I did it

  • JSN

    My order is confirmed through Apple Store app (iPhone 6 Plus Gold 64GB)

  • robert

    I did mine through the app as well, it takes time and patient. keep trying add to cart.

  • Bilal

    I guess it depends on area/city… I reserved on Fido and I’m at #88 there.

  • Widohmaker

    Add to cart button doesn’t show up. Quit and opened app numerous times.

  • JfromC

    Got Add To Cart.. but now it’s failing over and over…..

  • eszai

    But I don’t see pick up and reserve option. I order it thru apple store app

  • Zi

    All the models are currently unavailable………….

  • ds

    I am not sure if this helps but this is my tip,

    restart your app and select the phone you would like to order and wait while network activity is working. don’t start clicking again until your network activity is done

  • eszai

    For those who are able to order thru apple store app, do you see the option of pick up and reserve at local store?

  • JfromC

    Yes! I can go to bed.. got it on the store app finally. 6+ 64 SpaceGray!

  • ds

    no

  • Rod Leland

    dude serious? how?
    reloading? refreshing? changing models?

  • Robert

    why not the 128?

  • Alex

    No there wasn’t. Just delivery.

  • ds

    restart the app and go to cart

  • Dan

    When you tried at the beginning, was that showing as currently available?

  • Howard

    Higher hope of launch date then 🙂 Thx~

  • JSN

    Got another one confirmed through Apple Store app (iPhone 6 Plus Grey 64GB), this one will be delivered on Sept 19, Gold one will be shipped within 3-4 weeks?

  • JfromC

    because I have a 5 64 and have 48gigs free? LOL.. but 16 was just too little. I wanted a 32 but they didn’t release one..

  • ross

    rogers is live now 403am et

  • JfromC

    I set it to the phone I wanted and just kept clicking the “Sim Free” button randomly and Add to Cart showed up.

  • Robert

    same here, idk I’m not too keen on the size. 5.5?? really apple. I just think it should of came in more colours.

  • Daniel

    What a nightmare! Been on since 3 EST, trying everything on multiple computers + apple store app. No luck at all.

  • Rod Leland

    64 grey 6+ in cart now but errors galore…

  • Rod Leland

    annnnnd lost it. uggggggh

  • Kate

    How?

  • JfromC

    I’d rather have it delivered to me. I have no interest in waiting in the line of crazies all day. I did it once for shits and giggles for the iPhone4.. no need to do that again.

  • JfromC

    Would have been nice, if they had made the iPhone6 cases available as well.. :/ tried to get one but they’re “currently unavailable” still..

  • MRKM

    have been up since 3am frantically trying to order via app, safari, chrome, firefox, laptop, desktop, etc… no luck at all. how are some people lucking out?

  • Widohmaker

    Worst rollout ever!

  • Widohmaker

    It’s just that, luck!

  • Sam

    Don’t buy the gold ones, shipping time is 3-4 weeks…

  • MRKM

    trying to get 128gb 6+ space grey… no luck on any platforms 🙁

  • Dan

    What has been the delivery date estimation about your orders guys?

  • Sam

    Delivers: 19/9-23/9 by Standard Shipping

  • Ali

    the shipping time for the space grey is 3-4 weeks too

  • Adrian

    Your number is your number nationally for that device (so number 33 in Canada for 64gb space grey etc)

  • Edward

    ppl use ipad

  • Sam

    Try silver then, I got two 64GB 6 and 6+
    Delivers: 19/9-23/9 by Standard Shipping

  • JfromC

    My Space Gray 6+ 64 says delivery between 9/19 and 9/23.

  • Alex

    Same for me. 19/9-23/9

  • Widohmaker

    Are you replying to yourself. Lol!

  • John H

    Finally got one on iPad. 128GB Space Grey 6 estimated delivery 19/9-23/9… after what they put us through they better deliver on the 19th!

  • Sam

    it’s late and I’m kinda sleepy.. lol

  • Adrian

    It means you guys have different models. Each colour/capacity has a different queue

  • Sean Skuja

    I have this but how do I check out?

  • MRKM

    all i’m getting… no option to add to cart. had add to cart option before, first grey, then blue but then got error message. ugh.

  • Alex Randell

    Has anyone been able to even load the website? This is not how past pre-orders have worked.

    You could always get into the store website, just had to keep refreshing to get one showing as available. Now it’s just the “we’ll be back” screen all the time. Horrible!

  • JfromC

    6+ 64 Gray now showing 3-4 weeks.
    Silver 7-10 Business days

  • Widohmaker

    Finally got through on iPhone app! iPhone 6 64GB Space Grey. Delivers 19/9-23/9

  • JfromC

    Nope web store still “We’ll be back”.

  • Tim

    Was able to get space gray 64gb on ipad, no pickup in store option, same ambiguous delivery dates.

  • timpchisholm

    Who knows why but the iPad version of the Apple Store app seems to be the way to go. Tried for an hour on the iPhone and no luck, got through on the iPad in only a couple of tries. 6 64gb Space Grey.

  • rhodz_99

    Apple website is still down, WTH. telus pre-order is now live.

  • Vince

    Just reserved on Rogers and purchased on Apple store app. Lets see what comes first!

  • Dan

    After trying for over an hour, I got mine twice!!! I got error messages and I had to try to place the order again thinking it wasn’t accepted and it actually was. Disgusting…

  • ComPlexiTy

    Just got 2x 16gb gold iPhone 5 using ipad store app

  • Jason Reid

    Yay 2 iphone 6 ordered via the app.!!!

  • JfromC

    Why are so many of you ordering 2? flipping them? or spousal devices?

  • Jason Reid

    Spouse. But flipping would be an option too.

  • Alex Randell

    Seriously? I lost the better part of a night’s sleep for this? Not impressed at all with Apple. Think I’ll just stick with my Note 3.

  • jdee

    what is the 2 year contract price for rogers

  • John H

    Guys, i tried posting a link to the in store reservation but it needs Mod approval. Go to RFD and in the cellphone forum someone posted the link there. They also posted a link on the main page here.

  • Dharma4Life

    I had to break my order into two separate orders… But I finally got 1 silver iPhone 6 64gb & 1 gold iPhone 6 128gb. All shipping 19-23rd via the iPhone Apple app. Seemed like completely fluke that they finally gave me the add to cart button. Keep at it!

  • mrkm

    what’s rfd??

  • Mike Hearts

    How do I complete my order? I get to the point where I choose where the
    phone is shipped to and then I can’t scroll down any more

  • MT11

    I wouldn’t trust the App Store app. If there’s no pickup in store option; I don’t think its complete.

  • Alex Randell

    The 6+ 64GB is now showing “currently unavailable”. So, I lost a night’s sleep for nothing.

  • MT11

    The App Store app keeps connecting and disconnecting, showing its available and then unavailable. Last thing I want is to have an order screw with such a large amount of $$$. I just don’t get what the delay is!!! Its not funny at this hour of the morning. The iPhone 6 introduction has been a blunder from introduction keynote to this!!

  • MRKM

    finally got the freakin’ app to work and am currently on payment page, but no option to use my apple financial services account which they guaranteed me would be an option at checkout!!! furious!

  • Dharma4life

    But we get an email confirmation…so why not?

  • 5918

    Ordered iphone 6, 64Gb, space grey. No pickup in store option, just delivery between 19-23 sept….
    And I got the email confirmation from the app store, confirming delivery for those dates

  • Alex Randell

    Didn’t you say you already bought two?

  • mrkm

    i wish… not a single one yet… was counting on using my apple financial services account which they said would work.

  • John H

    red flag deals… but you don’t need to go there cause I noticed they also posted the link on the main page here too.

  • MT11

    Still showing “unavailable” for me. When I did get through, my delivery was sometime in October. So somethings not right.

  • Alex Randell

    I think someone else is posting on here with the same username. 🙂

  • MT11

    This is not cool at all Apple! You should have been A LOT more organized about this! Call me superstitious, but so far everything with the iPhone 6 has been blundered. Im worried the first batch will crop up with all sorts of problems too!

  • Mike Hearts

    Any1 know how to keep going after selecting your location on Rogers? I can’t scroll down to complete my order on the Rogers site, the Join The Conversation header is in the way!!

  • d

    I’m reading the posts about people buying from the app and having to just repeatedly click until “add to cart” becomes active. I thought, “no way it would be that random and stupid.” Lo and behold, it finally worked for me, right as I was about to give up. Got the confirmation and everything. Would have preferred to pick up in store but ugh, whatever. Just going to go to sleep now, almost 3:00am.

    Apple really dropped the ball on this one.

  • ObiWan

    Getting a little upset… Does any one know if Fido is selling to monthly customers?

  • navin

    maybe but will have to pay 50 dollars to get it unlocked

  • Mike Hearts

    Any1 know how to keep going after selecting your location on Rogers? I
    can’t scroll down to complete my order on the Rogers site, the Join The
    Conversation header is in the way!!!

  • ObiWan

    I guess we’ll see. Don’t think website is going to be up until Fido pre ordering starts… 😀

  • MT11

    I thought it was $100. Buying it through the carrier is always a rip-off. Buying through Apple direct always comes out cheaper in the end,

  • TK

    try using the Tab key

  • Germapino

    Yes mobile App. Purchased the iPhone 6.
    Took forever. 1 hour and 20 minutes later.

  • MT11

    zzzzzzzzz… major fail Apple… major fail!

  • Daniel

    Click the arrow on the bar that displays step number 1. The location selection should minimize and you can complete the steps.

  • Alvin C

    not working… can’t log on (invalid username) to rogers business reserve device, and can’t view small business account

  • Alvin C

    same

  • Guest

    Gary’s iPad method worked for me. Got it for a 19th delivery date except for the 6+ silver which was 3-4 week delivery.

    As for the pick up & reserve, in my area, the 6+ gold was all sold out. 6+ silver was only available in 16gb while 6+ black had both 16gb and 128gb.

  • DravenInc

    Same here…maybe the magic time is 6 am est

  • Germapino

    What worked for me:

    Mobile App Store.

    Pick your iPhone 6 or iPhone 6 Plus, Color and storage size.

    Keep clicking between all those options.

    Then, leave it on the one you want. Let it load and wait a little. The price will light up blue or show unavailable when completely loaded. Keep doing it until and you can purchase it.

  • hk

    are the online orders not going to be shipped to house?

  • Robert

    if I don’t like the colour of it when I pick it up can I return it for another colour??

  • Alvin C

    Unlikely, they specifically said 5am… pretty sure its just going to not work for the rest of the night and corporate users will get screwed just like last year

  • hk

    you get what you ordered, unless they have in stock you are out of luck

  • Mike Hearts

    I just went through the new device instead of upgrade and it worked – hopefully they can just sign me up with the new contract there – if I’m 85 in line is there any chance I get it on the 19th?

  • Kal Bacchus

    Rogers went live at 4:30AM EDT again this year. Glad I got up early. Got the wife and I reserved for a 6+ 16GB SG (#55 in line) and a 6 16GB Gold (#66 in line) respectively.

  • COle

    mine says “we are currently experiencing problems with your account” do you just keep refreshing?

  • Robert

    I thought I read somewhere that you have 15 days from purchase..

  • Robert

    yes

  • Kal Bacchus

    I haven’t been able to get into my account to even see my status since 5:05am. I thought they might be blocking me since I had already reserved. That really sucks. I guess your only choice is to keep refreshing. Best of luck dude.

  • Mike Hearts

    Is #85 in line good?

  • nAVIN

    I ordered it two mins ago unlocked 64 iphone 6 gold delivery between 9/19-9/23 im hoping 9/19 is when its here 😉 Brampton

  • Cole

    did you just keep refreshing?

  • Mike Hearts

    no, i went to new device instead of upgrade, i just couldn’t get the upgrade to work

  • R

    Reservation on apple’s web site just opened.

  • cole

    won’t you have to sign up a new line then?

  • Sam

    A bit late thought for the Plus Edition and there is no pickup option

  • Dane

    I did the same, once the phone is shipped it says your $40 reservation fee is credited back to your card. I am gonna assume when I get called my phone is in store that when I go there it be waiting for me and I will just attach it to my upgrade line. I can’t see them making me open up a new line for a phone thats just reserved under my name

  • navin

    looks like the pick option is gone for specific stores

  • MRKM

    Managed to order two Space Grey 128GB 6Plus’…

    One for in-store pickup on release day (9/19) via online Apple reservation (cool that it lets you chose the time). Just got off Apple Chat and had it confirmed that the phone will be put aside for me and in-stock 100% as long as I show up at my specified time.

    The other I got via Apple Store Online after it just launched not long ago.
    Seems the “first batch” of 6+’s is completely sold out and says shipping in 3-4 weeks.
    How’s that possible? I’ve read that sometimes people given a later shipping date have received phones on release day though; any truth to that?

    Kinda’ unfair considering heaps of people showed up for 3AM and now have their orders pushed back by a month while some are getting it on time because of Apple’s screw-up…

  • MRKM

    Also, in case there was any doubt in anyones mind that made the online reservation… Just had an Apple rep confirm there will be two lines; one for reservations, one for walk-ups. No word on how long reso lines will be- anyone care to enlighten based off previous experiences? Wondering if I still need to spend a substantial amount of time there (since I’m assuming even with all the reservations they’ll be tied up with setups and whatnot). Kinda’ anxious just thinking about the day of… Really wanted to have it shipped day-of, but wasn’t an option anymore… Is it possible to pick up the phone without having them set it up?

  • MRKM

    One more thing… How come Apple Store USA is still showing 6+ as available to ship in 7-10 days while Canada is showing 3-4 weeks?! Really aggravating, esp. considering been up since 3am…

  • Crawforb

    Bell still isn’t open…

  • DravenInc

    still not working for me…how about you?

  • Cheeshead

    still not working here….account number not recognized

  • Metromiller

    Hey guys,
    So for the first time ever, I’m buying an unlocked version! Normally, I have no problems getting my phone early on launch day, but I had my laptop, iPad and iPhone working overtime (on both the store app and the website) and used all the tips that I found on here and couldn’t secure a reserve-for-pickup spot. I live 2.5 hours East of Toronto and attempted all of the stores in the area once the page was working for me and they were all out of stock/unavailable. In everyone’s experience, without a reservation/pre-order, am I likely to get one on launch day if I line up in the general public line at an Apple store or am I pretty well hosed for a few weeks until the second round of supplies become available?
    For what it’s worth, I’m looking for a space gray or silver (almost a coin flip for me) 128gb iPhone 6 Plus. Also, rather than making the trip, is there any chance that my local Best Buy or Futureshop would be selling unlocked versions?

    Any advice would help… I’ve had every Canadian-available iPhone since the beginning, but I’m a bit of a n00b with the unlocked variety. Also, AWESOME comments all around everyone and thanks for breaking all of the news and info Gary/team!

  • Sly

    Hey Metro,

    Sorry to hear your couldn’t reserve in time. But it shouldn’t be a problem to get it on launch day. Just go to your nearest apple store 2-3 hours before the 8:00AM opening and you should be able to get it. I did this last year and got it no problem. Forget about futureshop or bestbuy. Stick to the apple stores. Cheers.

  • Roger

    The information in the article is incorrect. Apple will only let you order a maximum of 2 phones, not 4. I tried to order 2 silver and 2 grey, I got a message saying you can only order a maximum of 2.

  • Roger

    You are being way over dramatic. :rolleyes

  • Canadachick

    I just went online and reserved a silver 6 (64G) for pickup at the Eaton Centre. All models in all colors were still available… I even got to pick the time I wanted to pick it up (between 11am-noon). On the confirmation e-mail, it says I can even get a credit by trading in my old iphone (if I choose) to put towards this new purchase. Does anyone know what amounts (generally) they are using for this? I have a 64G 5S…

  • Vic

    Same here, when I finally managed to order they say delivery in 3-4 weeks. Not nice.

  • DaveMcG

    Were they 2 6’s and 2 6+’s ?

  • Bailey

    No 64s left at that location

  • Canadachick

    Really? I just got mine an hour ago and it showed every color and size were still available in the iPhone 6 🙁

  • Gregyul

    Bell aren’t allowing people to upgrade to an iPhone 6. They want you to go into the store.

  • Alex Randell

    No, you’re right, but it’s only with contract. For buying outright, most models/colours are gone but there are still some left.

  • Alex Randell

    You can definitely return it for a refund, but you’ll just have to re-order the colour you want and you’ll be at the mercy of whatever the wait time is.

    If you chose pick up early in the morning and see you don’t like it, you could get in the non-reservation line and take your chances but they are not going to just do a normal swap out for the first few months until stock levels are sufficient.

  • mounties99

    Wasn’t able to grab one on release day. Wanted to use the online store because I had a gift card from their back-to-school promotion this summer and as far as I could tell, it wasn’t possible using the app. I waited an hour for the online store to open and it was still not open so I said screw it and went to bed. Congrats to those of you who are getting your phones on release day. I’m going to take this time to re-evaluate my phone options. The Moto X is looking pretty good…

  • Canadachick

    Mine isn’t on contract. I just tried again (using a different apple id and it shows there are still space grey 64G left in iPhone6 at the Eaton Centre.

  • Alex Randell

    Yup, you’re right! I just tried again and it does show all 3 sizes in Space Grey. A few minutes ago it didn’t. So, if anyone still hasn’t had luck, keep trying!!

  • Alex Randell

    If the gift card can be used in-store, there is still some availability at some stores. You don’t have to input any payment details until you go to the store to pick it up.

  • mounties99

    Hi Alex,

    Thanks for the tip. I wasn’t/am not sure how to go about setting up an in-store pick up. I’ve added to cart, tried changing shipping options but to no avail. I’m sure the information is around here somewhere so I’ll see if I can search through some posts. either that or it’s blatantly obvious and I’m just glancing over it. Thanks for the tip!

  • mounties99

    Ah-ha! You click on the link. Turns out there are a couple available but only for contract upgrades. I should have done my homework! Thanks again

  • Alex Randell

    Keep checking. When I checked at one point, almost everything was sold out. I checked back an hour or so later, and all 3 sizes were available for reservation (Toronto Eaton Centre). With so many people trying, their stock numbers are probably fluctuating wildly so you never know your luck. Log in to check, don’t go by the “check availability” dropdown on the initial page, that’s updated live.

  • Alex Randell

    Yes, you can just pay for your phone and go (if you’re not signing a contract). Not sure what the wait will be, I guess that’ll depend on how many people are getting their phones set up by staff vs just walking out with it.

    That’s why I booked my pickup for 6:00pm-7:00pm. I could have put it for early in the morning, but if the line was taking forever, I’d either have to be late for work or leave (which isn’t really an option) if it took too long.

  • Telus is offering free AppleCare+ with “Deferred Shipping”: You have opted to have your device shipping deferred as part of a special offer to receive AppleCare+ for free. Expected shipping by: October 14, 2014. Please allow 1-3 business days for delivery.

  • webtomass

    Ordered mine at apple store online at 10AM this morning 64GB Silver iphone 6. REserve and pickup with contract – not a problem at all. GOt email back confirming.

  • Guest

    I’m number 10 on a rogers business reservation. Anybody know if that will arrive on launch day?

  • guest

    BAsically do business plans ship at the same time as regular plans or do they get lower priority?

  • Yimmer

    My first time joining the apple fanatics to order/reserve the newest apple iphone. Followed most of tips on here and was ready to go at 12:01amPDT…after an hour and a half, I managed to purchase iphone6 64G silver which was not my first choice. After going through the process I checked out and couldn’t figure out the pick up option, so I had it shipped. At 2am I realized the reserve and pick up was something totally different. Ha managed to get the exact phone I wanted, same as above but gold reserved for pickup at the Guildford store. So now I’m due two iPhone6s on the 19th…either way for my first time going through this process. It was fustrating at first and I was tempted to give up. It worked out in the end, and I’m happy that I’m finally upgrading my POS 4S

  • Welcome and good job!

  • Seriously I was shocked that trick worked!

  • Robert

    Can I buy an unlocked phone from the launch day? Or do I have to go on contract?? I need an answer !!

  • Louis

    Allocations. Each region, each carrier, each store and each channel has their own bunch of phones to sell… If they have fewer to sell, or greater demand, they sell out faster. It’s unfair, sure, but you can use it against them too, by avoiding popular locations if sold out. Back in the 4S days, when I was hunting for one, I found it via Twitter as someone mentioned stock at an obscure Best Buy that wasn’t otherwise answering their phone for calls about their inventory. So they still had it 40 min later when I showed up and bought the second last one.

  • Eric

    Has anyone pointed out that Ottawa and Toronto are mislabeled on the map?

  • Widohmaker

    Woo! My Apple Store order for a iPhone 6 – 64GB is ‘preparing for shipment’. Looks like, I might get it on launch day.

  • Widohmaker

    You can buy unlocked.

  • Widohmaker

    That 4S will still get you some money on resale. Especially if it’s unlocked.

  • D

    Unfortunately even though I was emailed stating order will be shipped by Sept 18, when I check my order progress link it says will be shipped by Oct. 6. What a crock; these guys didnt even email me stating the date changed — I just happened to click the progress link last night. I been trying to get an answer but ironically the web orders part of Telus isnt even open on weekends to find out what’s going on lol. So frustrating cause Telus Support just keeps going by the order progress link which even has typos in it lmao

  • Robert

    How do you see that!?

  • Widohmaker

    When I check my order on the Apple Store website. It says “Preparing for Shipment”

  • Widohmaker

    Screen shot.

  • Vince

    Mine too…. Looks like were both in luck and we got the same model!!! lol

  • Crosseyedmofo

    hey, looks like ottawa got bored of ottawa and left ottawa

  • Guest

    Mine too wooohooo! Iphone 6 plus gold 64 🙂

  • Dhubert

    Mine too woohoo! Iphone6 plus gold 64 🙂

  • Dhubert

    ;))

  • Alex Randell

    Best Buy and Future Shop NEVER sell iPhones (or almost any other decent phone) outright. With only a few exceptions (prepaids, refurbed BB’s etc) they ALWAYS require a new or renewal contract.

  • Alex Randell

    Has anyone found a decent case in stock so that we can protect our investment from day 1? (for 6 Plus)

    Lots of nice cases on Amazon Canada’s Spigen store, but none available before September 30, all charge $7 shipping each, and most are ridiculously over-priced compared to the exact same case on the Amazon US Spigen store. (some are more than double the price!)

  • D

    The web order finally replied to my emails; they said the progress order page is showing the current delivery date if you order the phone now, not my shipping date. They confirmed it will be shipped out on the 18th!

  • Lukas Fikr

    mine too

  • Metromiller

    So, now that I’ve had no luck with the reserve and pickup, does anyone have advice for getting a new phone on launch day? I’m going with and unlocked version, right from the apple store. I’m going to get there early, but not being from the GTA, any advice that I could get on where to (and when) line up in that general area? My closest store is Yorkdale, but I don’t know the trends there for lining up, which mall door can you get into first, etc. can anyone offer any tips?

  • faythebest

    Hey guys, I reserved an iPhone 6 plus to be picked from 8am-9am at an Apple Store here in Toronto. I would like to know if I need to get there earlier to make sure I will get it or I can just show up from that time frame? Will they put aside for me?
    Thanks!

  • There will be two lines at the store: one for reserved, one for regular peeps. They should be holding it for you as long as you show up within that timeframe. I’d maybe go a bit earlier as it’s going to be very busy on launch day.

  • Robert

    Try Square one or even sherway gardens!!

  • Robert

    2 am is when I usually get there!! love to see Apple people so excited!!

  • Metromiller

    Thanks for the reply, Robert! I’m driving into Toronto from about 2 hours east of the city. I checked the maps again… Fair view is actually my closest store. At any rate, they’re all easily drivable. What makes you suggest those two stores? Location, likelihood to have more stock? Thanks for your suggestions! If anyone knows where to lineup at the various GTA stores, that would greatly help too. They’re all in malls, so I’d hate to get there early and then not get into the mall for the actual store lineup, because I’m at the wrong door. Thanks again.

  • faythebest

    Thanks Gary! I will be there at 7.30! Good luck

  • Guest

    What other stores will sell an unlocked iPhone without a contract besides the Apple store? My wife changed her mind and wants the Gold 6 but it’s expected to be delivered in 3-4 weeks so I thought I would try my luck and line up for one on launch day but not sure where is the best place to do it.

  • Mr Rizzo

    Quesiton for you guys, i put a reservation for an iP6+ 128Gb, the only option i had was the one with a contract… once i m at the store, do i still need to get a full contract or i can unlock it without getting the contract and paying full price?

  • Sly

    Apple store is THE best chance to get one. Get there a few hours before the 8:00am opening on Friday. Good luck!

  • Sly

    This is why I reserved mine for 5-6pm so I don’t have to go through the morning rush

  • Sly

    Spigen are awesome cases. Amazon is out of stock. If your willing to spend more to get it asap, I suggest going directly to spigen.com which are almost all ‘in stock’

    http://www.spigen.com/brands/apple/iphone/iphone-6.html

  • Mr Rizzo

    Go to the Costco, they take pre-orders and don’t have too much reservation so far.

  • faythebest

    Yeah that’s the best time to avoid big lines, unfortunately I have work until 8pm. I guess 8 am is good for me, at least I will be able to start using it in early. Ahhh what an addiction, it’s worst that alcool, lol!

  • Sly

    iAlcohol 🙂

  • faythebest

    iAgree !

  • Only Apple stores will sell unlocked iPhones without contracts. The shipping estimates might increase faster than you think for the gold, I’d maybe wait while you try to locate one at the Apple Store first.

  • Alex Randell

    As long as you’re there within your allotted time you’ll be fine. You check in with someone once you get there, then get in the line. At least, that’s what I seem to remember.

  • Alex Randell

    I very much doubt it but no harm in asking. They had very defined stock for either “on-contract” or “device only” with one selling out while the other was still in stock. Right now, with supplies so limited, I would be very surprised if they would do that, else, what was the point of offering an allotment “on contract”?

  • Alex Randell

    Of course there’s no way to know for sure, but I think the Eaton Centre probably has the largest stock and the mall is open very early because it’s part of the underground PATH. I remember last year, people were lined up well into the evening so there must have still been stock available and I’m sure they weren’t there from 5 in the morning.

  • faythebest

    Thanks Alex. Do you remember how big was the line?

  • NekoMichi Kobayashi

    You pay on the day you visit the store to pick up your reservation. There is no extra charge or deposit to put in a reservation.

  • Alex Randell

    I set my pickup time to be 6:00-7:00pm and by then it’s usually not too long a wait at all for the reserve and pickup. Not sure about the 8:00am timeframe. Maybe someone else who’s done that can comment.

    They do have, what appears to be, every employee they have on duty so I would say it shouldn’t be too long. From what I’ve read, and I don’t know if it’s true but it makes sense, they limited the number of people for each time slot to help with crowding.

  • faythebest

    Ok thanks for the info!

  • Ben

    Rogers pre-order has moved to In Progress! Was number 164 in London for 64GB Silver 6

  • Kal Bacchus

    Does anyone know if Rogers got any 6+ 16GB Space Grey? I got in early at 55 and I’m sitting at 52 on the reservation system still. My wife’s 6 16GB in gold is already in shipping. I was hoping for launch day pickup. I am disapoint.

  • Kal Bacchus

    Has anyone’s Rogers 6+ order moved to in progress? Mine is stuck at 52 (started at 55).

  • Robert

    Mine shows “In Progress” I was number 374 when I pre-ordered. Hopefully I will get it on launch day

  • Robert

    Sorry, mine was not the Plus model though. iPhone 6 64GB Space Grey

  • Kal Bacchus

    Seems like a lot of 6 in a variety of colours and capacities went out yesterday/today. I don’t mind waiting but I do mind waiting.

  • Dan Kennedy

    They all come from the same pile and start out unlocked. I doubt they’re going to not sell you a phone if you want to pay $1000+ for it 🙂

  • Metromiller

    So I’ve decided to lineup VERY early on launch day… I know that I’ve asked this question in a similar manner already, but what store is likely to have the largest best stock in the GTA? What is likely to have the smallest stock? I’m trying to figure out my best bet to land a 6+ 128gb. Any and all help is appreciated!

  • Adam Jefferson

    Eaton Center is likely to have the most stock – but if you’re really early (i.e. several hours before opening,) you’ll probably do well at any of the Apple Stores in the GTA. 6+ models are supposedly more constrained than the regular 6, so there may be a bit of a challenge there. Overall, it will depend on your timing as to how successful you are at getting the model you want.

  • Alex Randell

    Thanks! Spigen is my go-to case usually. They are good quality and add minimal bulk.

    Unfortunately I’m not willing to pay over $30 US for faster shipping. I’d be as well to pay the over-inflated price for the Apple case.

  • Jason

    For those who ordered from the Apple Store, do you think we will be getting our on Friday when they are being sent “Standard Delivery” which means up to 7 business days? I’m going out of country the next day so id really like to have it for my trip. I seem to recall last year they sent them faster, or is that just me?

  • If you’re in Zone 1, then you should receive it on launch day, Friday. Just wait by the door for the UPS man, in case he tries to do a sneaky drop off slip and not knock on the door. It’s going to be super busy for them that day.

  • Should clarify if you’re in Zone 1 and have Sept. 19 as the delivery date.

  • Jason

    I’m in Vancouver and it says
    Delivers: 19/9-23/9 by Standard Shipping

  • Jason

    I had it sent to my work, where I will be all day. UPS usually make sure workplaces get their delivery since they aren’t closed so there is no excuse to not deliver. At least thats what I keep telling myself. LOL!

  • Parksy

    Mine says Delivers: 19/9-23/9 by Standard Shipping but it’s still in the Processing Order stage. I’m beginning to doubt whether it’s coming on Friday. I’m also in Zone 1 (London, ON).

  • Parksy

    It has now changed to Preparing for Shipment. Maybe it will show up.

  • pegger1

    I was number 55 then 49 then in progress. 6-64-Space Grey

  • AEdouard

    But the Eaton Center one will also be the most crowded. I feel the best bet is suburban Apple stores.

  • AEdouard

    Yeah the 4s is pretty sluggish on iOS 7, and your battery must be starting to be pretty tired at this point.

  • Cray

    I know! I was number 364 and it’s In Progress now… I’m still waiting for an email or something. Trying to decide whether I should just line up

  • Nafizur

    i’ll be at yorkdale 12am

  • Kal Bacchus

    For those on Rogers: Has your phone moved from “In progress” yet?

  • Nafizur

    i got an email from apple for the iphone charge. Also shows preparing for shipment.

  • Cruisn76

    Same here. Both my phones are shipped. Mine is coming from Elk Grove, CA distribution center

  • Nico

    Has anyone preordered with Bell?

  • Rick

    I was speaking to my local reseller Jump+ and they said at least for the first 2-3 weeks they will only be selling carrier phones only you just cant purchase the phone unlocked I would assume they make more money that way

  • Stephen

    When you preorder with rogers for home delivery does it arrive on launch day or ship on launch day? I’m currently 8 of 1500 or so.

  • Cristian Rex Sanchez

    Me too, Apple Store shows me delivery 19/9-23/9 and I’m in Montreal Metropolitan Area. But always prepared for shipping from saturday.
    Preparing for Shipment:
    We are preparing your item(s) to ship. While your order is being prepared, we are unable to modify your order details. Once your item ships, we will email you a Shipment Notification with complete order details.

  • Bryan

    Anyone progressed from the “preparing for shipment” to “shipped” yet who are in the Zone 1 delivery date? My 6+ still says “preparing for shipment”. You would think they would have shipped by latest today if they expect to get to CA zone 1 by friday right?

  • eszai

    When I bought iphone 5 2 years ago, apple has sent a hugh stock to toronto before launch day. Then iphone was shipped out from Toronto on Thurs, the day before lauch day.

  • Bryan

    Thanks. I’m also from TO. Look forward to the “Shipped” email tomorrow then.

  • Cray

    Nope still in progress here

  • Cray

    Does Rogers even have home delivery?

  • eszai

    I received an invoice thru email from apple on Sept 16. At the end of invoice, it states:

    Ship Date / Date d’expédition Routing / Achemeniment
    09/16/14

    ________________________________________________________________________________
    Shipped From / Point d’expédition:
    F/G Distribution Center
    Elk Grove, Ca 95758

  • KT

    Anyone see any progress from Telus?

  • neodragon

    I ordered from them through one of their authorized vendors, Smart Cell. Unfortunately they don’t offer any information on progress, and last time it took them two months to fill my order.

  • Stephen

    I have a corporate plan and that was my only option. I just assumed that’s how they all worked.

  • Cray

    That’s so convenient. I don’t know why they don’t do it for everyone.

  • Stephen

    Convenient but still shows no signs of being sent out so losing faith that it will arrive on launch. Oh well not worth leaving the corporate plan but would be nice to get it right away

  • LC

    We’re processing your order, which will ship by September 18th. Please allow 1-3 business days for delivery. – NO UPDATE YET!

  • KT

    That’s exactly what I have so far, only with a few typos included!

    I admit I’m impatient….I just want to know my phone has moved beyond the processing phase!

  • Nafizur

    so why would you order through them again? i thought people usually learn form their previous experience.

  • neodragon

    I can only get the corporate rate plan offered to members of my profession by ordering through them. I may end up waiting months for my phone, but I will save hundreds of dollars over the duration of my contract.

  • Marcel

    Anyone with Bell getting updates on their order? Mine is still “in progress”.

  • Widohmaker

    Got shipping email from Apple finally!

  • Cray

    Is MyRogers down for anyone else? I haven’t been able to get on and check my reservation status for a day now. It’s things like this that make me want to switch to Telus.

  • Nico

    I’m not even able to see the status of my order !!!

  • JD

    Mine too!

  • Same!

  • Potzie2

    I called the webstore help desk this morning. They are processing the orders 2x today. First was to leave at 9am and second will be leaving at 2pm. Whichever order yours is in you will get the Canada Post confirmation after it has left. Canada Post can’t be tracked online until the next day though. Guaranteed me that my 2 phones are leaving on the 2pm shipment and will arrive tomorrow.

  • Peter

    Preparing for shipment! Although it says delivers on October 2-7! Excited! I hope to get it next week!
    iPhone 6 Plus 64GB silver

  • DaveMcG

    It has been down for days, but I just tried and I am able to manage wireless again. Does say something about cable being down still.

  • Bryan

    me too. But still no details on delivery. It looks like it hasn’t even reached the facility yet.

  • Widohmaker

    Apple probably drop shipped thousands of units to a UPS facility in Canada. Once they are scanned they will show up on the tracking.

  • Cray

    Everything is down for me. I talked to a rep yesterday and she said to try again in 1 or 2 hours.

    Once again, she said this YESTERDAY.

  • Bryan

    I just refreshed the UPS tracking and its now says it is in Concord ON Canada. Delivery Date updated to tomorrow by end of day! 🙂

  • Gkuk

    I reserved two iPhone 6’s (16bg and a 64gb) on Sep 12 for apple store pick up on contract. Got confirmation and picked 12pm -1pm tomorrow as my window.
    After hearing about all these people planning to queue outside the stores the night before or really early morning makes me wonder if the reservation guarantees me the units when i go there at the allocated time frame.

    Any chances they might turn me away?

  • cam

    can anybody with rogers tell me where i can view the progress of my phone? i saw it the day i put my reservation in but i haven’t been able to find the page since

  • Cray

    Under Products and Services. There’s going to be an option for Device Reservation. Click that, and it’ll take you to your current reservations.

  • faythebest

    If you have reserved them, dont worry you will get them for sure. Make sure to be there on your allocated time and see an Apple employee. Good luck!!

  • Kal Bacchus

    Yup. Down for everyone. Contacted the store I used for reservation and they don’t even have accessories yet.

  • Kal Bacchus

    The MyAccount system has been offline for days (along with the reservation portal).

  • cam

    I found it thanks, i ordered a 6+ 16gb in gold on sunday and was position 951 and i just checked and I’m at 904

  • Michael C

    i got the same one too… OMG SO EXCITED!

  • Peter

    And they reserved an amount (charged) me already!

  • Kal Bacchus

    I called Rogers. They have no official reports of outages despite the fact that they have errors all over the MyAccount portal. Also they can’t check device reservation status.

  • Kal Bacchus

    So the MyAccount portal is still down. I’ve called into Customer Service but they can’t check device reservation status. Can anyone help?

  • Jesse

    So 4 am it is!

  • Bart

    In the same boat. Any ideas?

  • I’m feeling the same…. and anyone knows if they’s going to be a specific queue for pick-up ???

  • Yes, there will be a separate line for reserve and pick up.

  • That’S great…. especially with the weather forecast for Montreal to be near 0C and already close to 70+ people already in line outside…. I’m so glad i spent a few hours last week in the middle of the night to reserve….. so tomorrow, hope that reserve line won’t be too long 🙂

  • Craig

    Well I pre-ordered from Future Shop and they’ve already called me to say there’s a good chance they won’t have my phone (16 gig black) in stock tomorrow.
    At least they’re offering me a $50 gift card for my troubles….

  • Cray

    Just got a confirmation that my device shipped from Rogers! That probably means they’re not gonna have it tomorrow though :/

  • That sucks, but the $50 GC is a nice touch. That’s a free case and some more.

  • LC

    who did you order from? apple.ca? rogers? telus?

  • Potzie2

    Looking for some feedback here. Ordered from Telus Pre-Order last Friday at 4:01 ET a 64gb Space Grey iPhone 6 and at 5:09am ET a 64gb Silver iPhone 6 for my wife. Neither shipped today from Telus even though their confirmation website shows that they were supposed to. Did anyone get their Telus confirmations for shipping today? What time was your order and what phone did you order? Thanks for the info. I am less than impressed. My buddy at work ordered his from Rogers 4 hours after I did and his is in Concord on its way to Waterloo for delivery tomorrow.

  • Fulvio

    I see that a lot of folks have ordered their iPhones on the 12th, and that they are due to receive them on the 19th. What I am wondering then, is why, when I ordered mine on the 12th (after struggling with the website for over an hour, and finally buying it through the Store app), Apple is telling me that I will not receive my iPhone until sometime between the 17 and 25th of October. Has anyone else had this issue?

  • tiny

    For those looking to upgrade to iphone 6 and not buy out a phone. This is what I did. I walked in to local t booth phone store no line up and got a iphone upgrade for my carrier (fido). Went in at 8 am got out at 8:15. While everyone was still lining up at the apple store. And when I left there was still no one going to other stores getting a phone. They just sat and waited at the apple store.

  • Michael C

    hahahah… i am just waiting on UPS now… where is the OUT FOR DELIVERY … PLEASE !!

  • Michael C

    just curious anyone has got UPS delivery in Toronto yet ?

  • hk

    i got it at around 11am this morning

  • Michael C

    i still haven’t got mine yet 🙁 from Markham … and UPS tracking not even moving 🙁

  • I’m at yonge and eg, still waiting!

  • Yimmer

    Here’s a basic summary of my first apple preorder experience EVER!
    Friday Sept 12th
    1:30am – Preorder iPhone6 64G Silver(wanted gold), thought I could in store pick up.
    2:00am – Reserved iPhone6 64G Gold for pick up at Guildford Friday Sept 19th 10am
    Friday Sept 19th
    9:45am – Show up at Apple Store and no one in reservation lineup. Greeted, reso confirmed and whisked away to get my iPhone.
    9:55am – New nano sim and a quick change to my rogers account to update the sim.
    10:00am – walked out with my new iPhone 6 🙂
    12:15pm – UPS just dropped off my other iPhone.
    Also while in Guildford, dropped by the Ghost Armour kiosk and got a screen protector. Because I was the first customer they gave it to me for free and I just had to pay $10 for the labour.
    Pretty much went as smoothly as I could have hoped for. Big ups to Gary and the rest of the iphoneincanada team for all the information and tips.

  • LC

    I am from North York and I got my iphone6 at around noon today delivered by Canada Post xpresspost. He asked for signature.

  • Adam

    Do you remember your reservation number? I am 134 for my silver iPhone 6 16Gb and it’s still “in progress”

  • Cray

    I was 384 the night of first reservations and u had chosen the 64 gb 6.

  • Micah Halsband

    Mine is Rogers 6+ 16 gig gold ( X 2) and I am number 55 + 56, status still shows “In Progress” its now 5pm on launch day. I’m Sad!!!

  • Wow since when?

  • You’re a pro dude. Well done.

  • Kal Bacchus

    None of the Rogers stores got 6+ stock. Some Future Shops / Best Buys got 1 6+. I’m hearing 2-3 weeks.

  • Micah Halsband

    I have been searching Twitter for any info. Here is what I found from @Rogers_Chris he has been tweeting lots.

    “You’ll get a phone call from the store soon if it’s in progress, they’ll tell you its ready for pickup, you won’t get a ship note”

    “Once we have a device for you & it’s on it’s way, its “In Progress””

  • gtasscarlo

    This concludes Toronto is capital of Canada!

  • faythebest

    Picked up my new pre-ordered iPhones from the Apple Store at Fairview mall. I would like to thank Gary and his team for helping us getting those beautiful iPhones on launch day without hassle. Cheer up guys! You rock!

  • DaveMcG

    Just letting everyone know that Reserve for instore pickup is live again. Some stores grey’d out (maybe in time zones where stock hasn’tbeen confirmed for tomorrow)?

    https:// reserve.cdn-apple DOT com/CA/en_CA/reserve/iPhone/availability

    You’ll need to fix the URL.. remove the space between // and reserve and replace DOT with . Did it to get past URL screening. Very likely no 6+’s out there but good luck!

  • Glad we were able to help, appreciate your feedback 😉

  • Adam

    Finally got a confirmation email, my wife and I are both getting our iPhones on Monday. We are both upgrading from an iPhone 4 so it will be a big leap for us hah

  • MechKobe

    I reserved at around 3AM on September 12th on Fido website with their reservation system. I was rank 54th canada wide for an iPhone 6 Plus 128GB Space Gray. On September 19th, I was rank 19th…. So, Fido had 35 in all Canada for my model of iPhone on release date.. This is so stupid -_-!

  • Mark

    Looks like it doesn’t work anymore.

  • Simon Harrison

    I reserved with Rogers early morning on Sept 12th, using Corporate Business Services. I ordered a 64GB Iphone Plus. At the time, I was told I was #2 in their queue! I have checked since…I am #1 out of 1015! I called Rogers and asked about this, they’re saying that they haven’t shipped out ANY Iphone 6 PLUS, only the 4.7″ device has had some arrivals with Rogers! I can’t really complain…#1 sounds good! 🙂 I hope they get them soon!

  • Nafizur

    so, i ordered the 64GB plus from apple online on sep 12, 2014. it said 3-4 week. I just checked my cc and today there was a pre-auth for $1,094… could this mean, it’s gonna be shipped soon??? and not 3-4 weeks

  • Rick

    I originally ordered my 6+ during the Sept 12 pre order but
    couldn’t get the phone for launch day advised for Oct Shipment I was looking at
    my CC account this morning and there was a charge from Apple when I went into
    my APPLE account its now saying
    Preparing for Shipment Available to ship: 3 – 4 weeks
    Delivers: 14 Oct – 22 Oct by Standard Shipping
    So I assume the second shipments will arriving in the next few days

  • Rick

    Usually Apple over estimates delivery times so since they have authorized our CC I would assume it will just be a few days now

  • Nafizur

    yea, it should arrive soon. same thing with me. Which colour is yours? i got one gold and one grey both 64gb. However, only the grey is saying preparing for shipment; gold still shows processing item

  • Vincent Cadieux

    I reserved an iPhone 6 Plus 64GB Space Grey on fido at 5h00 in the morning on Sept. 12 and I was #124 in the queue. Then on launch date (Sept 19) I drop to #74 which mean they received 50 model.Since today, it dropped slowly so I was #52 (probably people cancelling their pre-order) and today (Sept 25) I droped #2 (probably another batch of 50 units). By the way, I also pre-order a unit at my local futureshop, I was the first to pre-order and they never received any, I called them today and they don’t know when they will receive them but confirm that since launch date, they have’nt received one single unit. And Apple is launching to others countries tomorrow, I am really starting to be pissed by this company. They can’t even fullfill the current pre-order in the first 6 countries…and they will release it for another 20+ countries. Congratulations !

  • Rick

    I ordered Space Grey 6+ 128 gb

  • Real-time iPhone 6 and iPhone 6 Plus reservations tracker:

    http://www.iphoneincanada.ca/news/canada-real-time-iphone-6-iphone-6-plus-tracker/

  • Rick

    my phone has been shipped it shows directly from China and is due to arrive next Friday how about yours?

  • Nafizur

    i got the shipping notification as well. Says it’s coming from China via expedite shipping. Hopefully i should get it by next week.

  • sukisszoze

    So you are the #1 on the list..let me know when you get yours because I am #412..

  • Rick

    has your delivery time changed? Mine seems to be stuck in an Asian tour like the Back Street Boys originally was showing 3 Oct now 7 Oct its shows the phone went to Korea then back to China again

  • Nafizur

    Weird. Mine shows it’s in TEXAS now and it’s gonna be delivered at my door tomorrow.

  • Rick

    Darn more troubles 🙁 lol Incheon, Korea, Republic of 10/02/2014 0:31 We were unable to load the package on the plane as scheduled.

  • Nafizur

    i think your best bet is to reserve it at an apple store midnight using the tool. There are lots of phone available, so you might have a better change. Waiting on UPS is gonna be cheesy; just deny the package when ups delivers it.

  • Rick

    Thanks but Apple store is 2.5 hr drive from me so that’s why I ordered it online. Just curious did you happen to get yours? Mine will be here on Monday as per the schedule

  • Annoyed With Apple

    I live in Toronto and I ordered the iPhone 6 Plus at 9am on September 12 directly from Apple. Still nothing. And no explanation by Apple either. Called a half dozen times for an update and they said “processing” is as much as we know. Charge was held on my credit card for 4 weeks now. But told don’t cancel because I’ll have to go to the back of the line, where the expected delivery time is the same as the order I placed on the first day when I got my notification email. Absurd.

  • Coach

    Can I ask… Why do you preorder your phone, when it seems year after year there’s a ton of delays/shortages.
    I literally went into a Telus store that I knew wasn’t too frequented and walked in/out with a 6 plus no problem while I’m still hearing from friends and reading horror stories online from customers STILL waiting.

  • MaxKenyon

    Same for me ! Pre-ordered on sept. 17 with Bell, it’s still showing : “Based on the latest shipment information from Apple your phone is expected to ship within 3 to 4 Weeks.” A month later….ABSURD!! Last week Apple starts selling iPhone 6 in 36 more countries….WTF We have already paid!