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Changes Coming to Rogers Data Plans?

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There has been some buzz lately that changes are coming to Rogers’ data plans. This includes prices and features, according to some of the online forums out there. Could this be a hint that they are preparing for the launch of the iPhone? It is an interesting theory, but I’m not going to get into the “what ifs” here. If the iPhone is coming, then it will come and we will just have to wait. The speculation does nothing for us all. But it sure is fun to have hope, right? 😉

Anyways, according to O_ssie from HowardForums, on Feb. 5, 2008…the following changes will occur to Rogers data plans:

Value Packs Update:
$5 Community Value Pack
500 SMS, 50 MMS
3 months unlimited SMS and MMS

$20 Updated Communicate Pack
Caller ID, Name Display, Voicemail, Who Called
2500 SMS, 1000 MMS
Unlimited On-Device Mobile Browsing

$7 Vision Internet Package
50 Video Calling mins
Unlimited On-Device Mobile Browsing
Unlimited Video calling for 12 months

New Data Plans
$7 – Unlimited On-Device Mobile Browsing
$15 – 2MB Blackberry Package

Whoa! By now you probably noticed the $7 unlimited mobile browsing plan! This plan, if true would rival Bell’s $7 unlimited data plan, and Telus’ $15 unlimited plan. However, there are some restrictions. Apparently this new data plan with be IMEI (the identifying # on every GSM cell phone) driven, which means that Rogers will be tracking which phones will be allowed to access these data plans. So for example, if you pop your SIM card from your HTC Touch into your SE W580i, the system will recognize your device and charge your accordingly. The W580i would be under “unlimited WAP”, while the HTC Touch would be charged for data.

It would be very interesting if this is going to come true. Could a decrease in data prices actually be coming from a country that has some of the highest prices in the world? All I know is that if there was an unlimited data plan with Rogers, it would make a lot of iPhone users in Canada (including myself) very, very happy.

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  • Dusty

    Interesting… very interesting lol We will just have to wait and see.
    Thanks for the info 😉

  • Dusty

    Interesting… very interesting lol We will just have to wait and see.
    Thanks for the info 😉

  • Kumail

    I have spoken to a few of my friends at rogers and they say that this is no where near whats really going to happen!!

  • Kumail

    I have spoken to a few of my friends at rogers and they say that this is no where near whats really going to happen!!

  • tom

    you do know what they say about how if something is too good to be true, right?

  • tom

    you do know what they say about how if something is too good to be true, right?

  • Andrew

    This only helps people with WAP browsers, not people with iPhones. I’m getting so frustrated with Rogers. I had them disable edge for my account because i didn’t want to be tempted anymore. It makes me crazy that I could pay for rogers wiMax (Rogers Portable Internet) for $45/month and get unlimited data, off the exact same towers!!

    (All i’d have to do is pack around a power pack, the wimax modem and an airport express in a backpack)

  • Andrew

    This only helps people with WAP browsers, not people with iPhones. I’m getting so frustrated with Rogers. I had them disable edge for my account because i didn’t want to be tempted anymore. It makes me crazy that I could pay for rogers wiMax (Rogers Portable Internet) for $45/month and get unlimited data, off the exact same towers!!

    (All i’d have to do is pack around a power pack, the wimax modem and an airport express in a backpack)

  • heh,as mentioned it wouldnt help us iPhone users unfortunatky… i guess well see if they comeup with anything in FRB but I’m not holding my breath at all.. best I’ve seen is rogers offering the 65$ 1gb of card thing to users for 50….far from cheap but if youhqve a decent plan(I have 20retention + 20comm pack -15 rebate) its notbad..luckilly I van drop my comm pack for the of card Internet thing.. but its still a ripoff IMHO. guess ill get the plan in fb and see what I can get from them…

    heres hoping a plan will be out soon…
    sry for thespelling haven’t trained my phone yet heh

  • heh,as mentioned it wouldnt help us iPhone users unfortunatky… i guess well see if they comeup with anything in FRB but I’m not holding my breath at all.. best I’ve seen is rogers offering the 65$ 1gb of card thing to users for 50….far from cheap but if youhqve a decent plan(I have 20retention + 20comm pack -15 rebate) its notbad..luckilly I van drop my comm pack for the of card Internet thing.. but its still a ripoff IMHO. guess ill get the plan in fb and see what I can get from them…

    heres hoping a plan will be out soon…
    sry for thespelling haven’t trained my phone yet heh

  • tom

    oh well then there you go. myth debunked, AND we’re not getting cheaper rates 🙁

  • tom

    oh well then there you go. myth debunked, AND we’re not getting cheaper rates 🙁

  • Kumail

    well as soon as the market opens up i have not a doubt in my mind that at&t will come into Canada and im 100% Steve Jobs will do business with at&t again. which means we will have the iPhone in Canada but it might take a little longer than we expect.
    and also prices are gonna go rock bottom that we wont believe how much we were being ripped off… they will have to reduce prices to keep up with at&t’s very very very competitive nature because they are almost fearless when it comes to getting new customers… i believe when they bought cingular and became really big they started compensating other wireless network subscribers their cancelation fees to join at&t which i would do in a heart beat when they come to canada compensation or no i will go at&t..

    Sidenote: no point in updating to the new official Dev Team 1.1.3. too many complications.

  • Kumail

    well as soon as the market opens up i have not a doubt in my mind that at&t will come into Canada and im 100% Steve Jobs will do business with at&t again. which means we will have the iPhone in Canada but it might take a little longer than we expect.
    and also prices are gonna go rock bottom that we wont believe how much we were being ripped off… they will have to reduce prices to keep up with at&t’s very very very competitive nature because they are almost fearless when it comes to getting new customers… i believe when they bought cingular and became really big they started compensating other wireless network subscribers their cancelation fees to join at&t which i would do in a heart beat when they come to canada compensation or no i will go at&t..

    Sidenote: no point in updating to the new official Dev Team 1.1.3. too many complications.

  • Matt

    omg. I really hope this is true, I mean who knows, maybe Rogers won’t be total douche bags and they will actually do something that is good for the customer! I really hope it is true.

  • Matt

    omg. I really hope this is true, I mean who knows, maybe Rogers won’t be total douche bags and they will actually do something that is good for the customer! I really hope it is true.

  • To my knowledge, the unlimited data offered by Bell (etc.) is not the data that you’d really want; it’s just WAP mobile web access, limiting you to the crappy text-based sites that they have lined up for you. It’s not a “true” HTML/WWW kind of Internet. At least, that’s what I’ve been hearing.

  • To my knowledge, the unlimited data offered by Bell (etc.) is not the data that you’d really want; it’s just WAP mobile web access, limiting you to the crappy text-based sites that they have lined up for you. It’s not a “true” HTML/WWW kind of Internet. At least, that’s what I’ve been hearing.

  • Tim

    From what I have read it agrees with those people who posted that the new “unlimited mobile browsing” is really only WAP browsing, and it is IMEI specific, so if Rogers network detects an unregistered IMEI then it reverts back to the crazy high data rates because it assumes you are using a smartphone, and not something like the W580.

  • Tim

    From what I have read it agrees with those people who posted that the new “unlimited mobile browsing” is really only WAP browsing, and it is IMEI specific, so if Rogers network detects an unregistered IMEI then it reverts back to the crazy high data rates because it assumes you are using a smartphone, and not something like the W580.

  • Thomas

    The 7$ plan for unlimited internet is actually $5.

    The $7 one includes video calling minutes, hence it’s $2 more.

    Also, I work for Rogers and so far all I’ve been told/shown is that it’s ‘on device’ browsing, so far haven’t seen any restrictions to WAP browsing, you just can’t tether it presumably due to the 85,000$ phone bill on bells $7 unlimited plan that some kid tethered (which I don’t know how they would be able to tell?)

    However, I can tell you for sure that this plan is required to get a discounted price on the new K850i and the RAZR2 V9 because it was designed for those phones… The reason this is important is because for one both phones have 3G HSDPA 3.6 mbps which is not exactly put to use very well on a WAP site. Also, both phones have built in full HTML browsers. I highly doubt that they are going to sell you a required wap only plan made for a phone with an HTML browser and then charge you for your usage on the HTML.

    Anyway, the Q1 launch guide should be out tomorrow when I go to work or shortly thereafter… I’ll keep you up to date….

  • Thomas

    The 7$ plan for unlimited internet is actually $5.

    The $7 one includes video calling minutes, hence it’s $2 more.

    Also, I work for Rogers and so far all I’ve been told/shown is that it’s ‘on device’ browsing, so far haven’t seen any restrictions to WAP browsing, you just can’t tether it presumably due to the 85,000$ phone bill on bells $7 unlimited plan that some kid tethered (which I don’t know how they would be able to tell?)

    However, I can tell you for sure that this plan is required to get a discounted price on the new K850i and the RAZR2 V9 because it was designed for those phones… The reason this is important is because for one both phones have 3G HSDPA 3.6 mbps which is not exactly put to use very well on a WAP site. Also, both phones have built in full HTML browsers. I highly doubt that they are going to sell you a required wap only plan made for a phone with an HTML browser and then charge you for your usage on the HTML.

    Anyway, the Q1 launch guide should be out tomorrow when I go to work or shortly thereafter… I’ll keep you up to date….

  • Thomas

    The $5 unlimited on Device browsing plan is more than likely not restricted to WAP. ($7 for the one with video calling, only $5 for just the internet)

    The plan is required in order to get a discounted price on the new SE k850i and the RAZR2 V9. Both of these phones run on 3G 3.6mbps HSDPA and would not be put to use very well on a WAP site. Also, both of these phones have built in full HTML browsers. I highly doubt that they are going to force you to get a plan for WAP only and then charge you when you use the built in HTML browser on the phone. Just doesn’t make sense.

    As far as I’ve seen to date the plan is ‘on-device’ browsing and only restricts the user to not being able to tether it to a laptop or computer (which I don’t know how they would tell, other than extremely high usage that a phone obviously wouldn’t be able to support).

    I work for Rogers and should be able to provide full details on Friday when the Q1 launch guide is set to come out. I will keep you updated.

    On a side note, if Rogers is ever going to get the iphone I have a feeling they will wait for the 3G version and so should you if you want to use it for browsing. The 7.2mbps HSDPA network is tested and should be running as of March this year, and 14.4mbps should be up by same time next year. Thats faster than Bell or Rogers high speed wired internet.

    and in response to Andrew. Carrying Rogers portable internet in your backpack wouldn’t get you very far. It does run off the Cell towers, but not the same ones. It’s a JOINT venture between bell and rogers (yeah thats right they teamed up on something other than their ridiculous pricing) and put the technology on certain bell and rogers towers, not every tower. You will only get (unreliable) internet access in 25 major cities and it is very susceptible to the environment. They even recommend that you place the modem on the 2nd floor of your house with the logo facing out of the window away from any trees etc… Only difference between bell and rogers with the portable internet is price, and committment length (none with rogers). Otherwise it’s the exact same service.

  • Thomas

    The $5 unlimited on Device browsing plan is more than likely not restricted to WAP. ($7 for the one with video calling, only $5 for just the internet)

    The plan is required in order to get a discounted price on the new SE k850i and the RAZR2 V9. Both of these phones run on 3G 3.6mbps HSDPA and would not be put to use very well on a WAP site. Also, both of these phones have built in full HTML browsers. I highly doubt that they are going to force you to get a plan for WAP only and then charge you when you use the built in HTML browser on the phone. Just doesn’t make sense.

    As far as I’ve seen to date the plan is ‘on-device’ browsing and only restricts the user to not being able to tether it to a laptop or computer (which I don’t know how they would tell, other than extremely high usage that a phone obviously wouldn’t be able to support).

    I work for Rogers and should be able to provide full details on Friday when the Q1 launch guide is set to come out. I will keep you updated.

    On a side note, if Rogers is ever going to get the iphone I have a feeling they will wait for the 3G version and so should you if you want to use it for browsing. The 7.2mbps HSDPA network is tested and should be running as of March this year, and 14.4mbps should be up by same time next year. Thats faster than Bell or Rogers high speed wired internet.

    and in response to Andrew. Carrying Rogers portable internet in your backpack wouldn’t get you very far. It does run off the Cell towers, but not the same ones. It’s a JOINT venture between bell and rogers (yeah thats right they teamed up on something other than their ridiculous pricing) and put the technology on certain bell and rogers towers, not every tower. You will only get (unreliable) internet access in 25 major cities and it is very susceptible to the environment. They even recommend that you place the modem on the 2nd floor of your house with the logo facing out of the window away from any trees etc… Only difference between bell and rogers with the portable internet is price, and committment length (none with rogers). Otherwise it’s the exact same service.

  • Thomas

    oops, I thought the first post didn’t post, sorry for putting mostly the same info twice… my bad.

  • Thomas

    oops, I thought the first post didn’t post, sorry for putting mostly the same info twice… my bad.

  • Thomas

    Also, to anyone considering portable internet… It cannot switch towers and simultaneously keep a connection. So don’t bother driving, biking, or moving really with it. It’s a stationary product.

  • Thomas

    Also, to anyone considering portable internet… It cannot switch towers and simultaneously keep a connection. So don’t bother driving, biking, or moving really with it. It’s a stationary product.

  • Thanks for the info, Thomas. We’ll wait and see! 🙂

  • iPhone Fan

    Thanks for the info, Thomas. We’ll wait and see! 🙂

  • iggle

    nice! Hopefully it will pan out form what we’ve been (and you have been) hearing. i’d drop my 1gb pc card crappy overpriced plan in a second to go back to a 20$ comm pack with unlimited on-device browsing. As long as its not only for devices specifically from rogers (ie if they do imei locking and only to deices they have sold (could they even tell?)) and not wap only, but like you said the new razr and k8501 would pointless then requiring that plan)..

    Let us know what you see/read tomorrow in the new q1 guide!

    would it basiclly be on-device internet, or ONLY on-device browsing? I actually use my mail, real often for work, from my phone, so that would suck if its somehow limited to actual http

  • iggle

    nice! Hopefully it will pan out form what we’ve been (and you have been) hearing. i’d drop my 1gb pc card crappy overpriced plan in a second to go back to a 20$ comm pack with unlimited on-device browsing. As long as its not only for devices specifically from rogers (ie if they do imei locking and only to deices they have sold (could they even tell?)) and not wap only, but like you said the new razr and k8501 would pointless then requiring that plan)..

    Let us know what you see/read tomorrow in the new q1 guide!

    would it basiclly be on-device internet, or ONLY on-device browsing? I actually use my mail, real often for work, from my phone, so that would suck if its somehow limited to actual http

  • iggle

    nice! Hopefully it will pan out form what we’ve been (and you have been) hearing. i’d drop my 1gb pc card crappy overpriced plan in a second to go back to a 20$ comm pack with unlimited on-device browsing. As long as its not only for devices specifically from rogers (ie if they do imei locking and only to deices they have sold (could they even tell?)) and not wap only, but like you said the new razr and k8501 would pointless then requiring that plan)..

    Let us know what you see/read tomorrow in the new q1 guide!

    would it basiclly be on-device internet, or ONLY on-device browsing? I actually use my mail, real often for work, from my phone, so that would suck if its somehow limited to actual http

  • iggle

    nice! Hopefully it will pan out form what we’ve been (and you have been) hearing. i’d drop my 1gb pc card crappy overpriced plan in a second to go back to a 20$ comm pack with unlimited on-device browsing. As long as its not only for devices specifically from rogers (ie if they do imei locking and only to deices they have sold (could they even tell?)) and not wap only, but like you said the new razr and k8501 would pointless then requiring that plan)..

    Let us know what you see/read tomorrow in the new q1 guide!

    would it basiclly be on-device internet, or ONLY on-device browsing? I actually use my mail, real often for work, from my phone, so that would suck if its somehow limited to actual http

  • iggle

    nice! Hopefully it will pan out form what we’ve been (and you have been) hearing. i’d drop my 1gb pc card crappy overpriced plan in a second to go back to a 20$ comm pack with unlimited on-device browsing. As long as its not only for devices specifically from rogers (ie if they do imei locking and only to deices they have sold (could they even tell?)) and not wap only, but like you said the new razr and k8501 would pointless then requiring that plan)..

    Let us know what you see/read tomorrow in the new q1 guide!

    would it basiclly be on-device internet, or ONLY on-device browsing? I actually use my mail, real often for work, from my phone, so that would suck if its somehow limited to actual http

  • iggle

    i just spoke to a rep and data rep (wanted ot ask somethign else so threw this in) and he said there is new data packages for the 7$ unlimited on device browsing. However, hes not sure if its wap only or not – the old one wasnt wap only tha tI know i used my iphone on it before i updated, however, the new one may be to restrict it to regular phones. However, if it isnt you shoudl eb able to ge tit wiht yrou iphone if they think you are on your origional rogers phone if it qualifies and isnt emie locked. Hopefully well be able to get the plan (20 comm for me) with unlimited on-device browsing fo rmy phone!

    let us know thomas what you hear, ie more info if its usable on iphones (wap only or what) and so on 🙂

    excited…!
    james

  • iggle

    i just spoke to a rep and data rep (wanted ot ask somethign else so threw this in) and he said there is new data packages for the 7$ unlimited on device browsing. However, hes not sure if its wap only or not – the old one wasnt wap only tha tI know i used my iphone on it before i updated, however, the new one may be to restrict it to regular phones. However, if it isnt you shoudl eb able to ge tit wiht yrou iphone if they think you are on your origional rogers phone if it qualifies and isnt emie locked. Hopefully well be able to get the plan (20 comm for me) with unlimited on-device browsing fo rmy phone!

    let us know thomas what you hear, ie more info if its usable on iphones (wap only or what) and so on 🙂

    excited…!
    james

  • iggle

    i just spoke to a rep and data rep (wanted ot ask somethign else so threw this in) and he said there is new data packages for the 7$ unlimited on device browsing. However, hes not sure if its wap only or not – the old one wasnt wap only tha tI know i used my iphone on it before i updated, however, the new one may be to restrict it to regular phones. However, if it isnt you shoudl eb able to ge tit wiht yrou iphone if they think you are on your origional rogers phone if it qualifies and isnt emie locked. Hopefully well be able to get the plan (20 comm for me) with unlimited on-device browsing fo rmy phone!

    let us know thomas what you hear, ie more info if its usable on iphones (wap only or what) and so on 🙂

    excited…!
    james

  • iggle

    i just spoke to a rep and data rep (wanted ot ask somethign else so threw this in) and he said there is new data packages for the 7$ unlimited on device browsing. However, hes not sure if its wap only or not – the old one wasnt wap only tha tI know i used my iphone on it before i updated, however, the new one may be to restrict it to regular phones. However, if it isnt you shoudl eb able to ge tit wiht yrou iphone if they think you are on your origional rogers phone if it qualifies and isnt emie locked. Hopefully well be able to get the plan (20 comm for me) with unlimited on-device browsing fo rmy phone!

    let us know thomas what you hear, ie more info if its usable on iphones (wap only or what) and so on 🙂

    excited…!
    james

  • iggle

    i meant imei. and wow. horrible typing last night, sorry 😛

  • iggle

    i meant imei. and wow. horrible typing last night, sorry 😛

  • iggle

    i meant imei. and wow. horrible typing last night, sorry 😛

  • Thomas

    sales guide didn’t make it to my store before I left work friday and I was off for the weekend :D… Anyway, I did get confirmation that the 7$ on device plan is NOT restricted to vision phones and can be added to any account. More info as soon as I know…. which hopefully will be at midnight tonight.. there is a new bulletin posted on our sales site but when I click it, it says I’m not authorized.. I assume, it’s locked until midnight tonight as everything starts tomorrow (feb. 05)…

  • Thomas

    sales guide didn’t make it to my store before I left work friday and I was off for the weekend :D… Anyway, I did get confirmation that the 7$ on device plan is NOT restricted to vision phones and can be added to any account. More info as soon as I know…. which hopefully will be at midnight tonight.. there is a new bulletin posted on our sales site but when I click it, it says I’m not authorized.. I assume, it’s locked until midnight tonight as everything starts tomorrow (feb. 05)…

  • Thomas

    sales guide didn’t make it to my store before I left work friday and I was off for the weekend :D… Anyway, I did get confirmation that the 7$ on device plan is NOT restricted to vision phones and can be added to any account. More info as soon as I know…. which hopefully will be at midnight tonight.. there is a new bulletin posted on our sales site but when I click it, it says I’m not authorized.. I assume, it’s locked until midnight tonight as everything starts tomorrow (feb. 05)…

  • Thomas

    sales guide didn’t make it to my store before I left work friday and I was off for the weekend :D… Anyway, I did get confirmation that the 7$ on device plan is NOT restricted to vision phones and can be added to any account. More info as soon as I know…. which hopefully will be at midnight tonight.. there is a new bulletin posted on our sales site but when I click it, it says I’m not authorized.. I assume, it’s locked until midnight tonight as everything starts tomorrow (feb. 05)…

  • Thomas

    What a fucking rip off….

    “unlimited high speed access to all wap sites…

    … examples of popular wap sites facebook, lookatme, yahoo search, wikipedia, flikr, weather network, yahoo mail, windows live mail…”

    how can they even do this… Sell a phone with an HTML browswer and not even support it…
    I need to find a new job…
    guess I need to download opera mini and access some html through wap….

  • Thomas

    What a fucking rip off….

    “unlimited high speed access to all wap sites…

    … examples of popular wap sites facebook, lookatme, yahoo search, wikipedia, flikr, weather network, yahoo mail, windows live mail…”

    how can they even do this… Sell a phone with an HTML browswer and not even support it…
    I need to find a new job…
    guess I need to download opera mini and access some html through wap….

  • peter

    got this off the rogers site doesn’t look good for iphone owners

    Plan includes unlimited on-device mobile browsing only. Plan is available on select phones only (PDAs such as Blackberry or Windows Mobile devices, PC cards and non-Rogers certified devices are not eligible). Data usage incurred on ineligible devices, incurred while tethering (using device as wireless modem for laptop) or incurred using non-Rogers (3rd party) applications downloaded to your device will be subject to pay-per-use charges of 5 cents/KB.

  • peter

    got this off the rogers site doesn’t look good for iphone owners

    Plan includes unlimited on-device mobile browsing only. Plan is available on select phones only (PDAs such as Blackberry or Windows Mobile devices, PC cards and non-Rogers certified devices are not eligible). Data usage incurred on ineligible devices, incurred while tethering (using device as wireless modem for laptop) or incurred using non-Rogers (3rd party) applications downloaded to your device will be subject to pay-per-use charges of 5 cents/KB.

  • iggle

    Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

    Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

    if anyone gets any updates re: it working for us somehow, let us hear about it!

  • iggle

    Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

    Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

    if anyone gets any updates re: it working for us somehow, let us hear about it!

  • iggle

    Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

    Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

    if anyone gets any updates re: it working for us somehow, let us hear about it!

  • iggle

    Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

    Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

    if anyone gets any updates re: it working for us somehow, let us hear about it!

  • iggle

    Yea, rogers jerks us around again. It’s wap only (goam.com) and needs ot be a rogers branded device also, apprently. It;s funny that the page doesnt say ANYWHERE that its wap only that I have found adn i have checked over adn over. some reps say it would work for any phone if i can get it(ie if i just asked ot update o the new one since they think im on my old phone) and other are like no, not unless it’s a rogers phone + the right type. I speciflly asked about the iphone using it and one rep said ti shoudl eb fine, another said no, wap only junk.

    Anyway, this sucks. a lot. I’d even be happy with a lower plan for data as opposed to 65 for 1GB… I guess ill call this week later and try to get something decent form them (and fail).. Cant wait to see peopel who dont research and update to the new plan for iPhones and get a huge bill at the end of the month! heh. WOuld prefer to see users who changed have no charges.. ie: it works for iphones:P I know it wont, but.. we can dream =(

    if anyone gets any updates re: it working for us somehow, let us hear about it!

  • J-P

    Hey,

    thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

    let’s browse!

    ciao guys!

  • J-P

    Hey,

    thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

    let’s browse!

    ciao guys!

  • J-P

    Hey,

    thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

    let’s browse!

    ciao guys!

  • J-P

    Hey,

    thanks for the info! I called this morning, told the girl I had an Iphone and she set me up for the 7$/month!

    let’s browse!

    ciao guys!

  • iggle

    J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

  • iggle

    J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

  • iggle

    J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

  • iggle

    J-P, you may want to change it then. The plan _suposdly_ only works for rogers-branded phones and ONLY form their browser. All other charges for data (google maps, safari, mail.app everything else) is charged 5c/kb

  • Bruce

    Here is what i sent to Rogers earlier today.

    As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

  • Bruce

    Here is what i sent to Rogers earlier today.

    As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

  • Bruce

    Here is what i sent to Rogers earlier today.

    As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

  • Bruce

    Here is what i sent to Rogers earlier today.

    As a Rogers client since 1988, I am very disappointed that the new $7/mo Unlimited On-Device Mobile Browsing Plan is so restrictive on which phones that can be used. If Rogers does not have a phone I want to use, then you should not charge me excessive rates to use a different phone. Should another competitor come out with a more flexible product and plan in the future, then I will not likely re-new with Rogers. I believe the market is to open up next year to new competitors, so it will be interesting. Otherwise I enjoy your service. Very disappointed right now.

  • You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

  • You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

  • You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

  • iPhone Fan

    You might want to make sure that you won’t be charged $0.05/kb…as per their fine print with this $7 unlimited plan!! They track IMEI’s to verify phones, then the data rates are then charged accordingly!

  • jpcrepeau

    Hey…

    I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

    PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians :o)

    J-P

  • jpcrepeau

    Hey…

    I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

    PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians :o)

    J-P

  • jpcrepeau

    Hey…

    I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

    PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians :o)

    J-P

  • jpcrepeau

    Hey…

    I am calling rogers as we speak. I planned this coul happen and I didn’t use edge a lot yesterday in case this would happen. I’ll keep you posted!

    PS: I just discovered this great blog. Is there a forum for canadian Iphone users I should look at? I could sometimes use help of fellow canadians :o)

    J-P

  • jpcrepeau

    Updates,

    I just called rogers and the CSR was confused about the situation.

    I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

    Check out the FAQ for non rogers phone:

    http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

    It says you have to get the unlimited plan….

    I sent a long letter to Customer service and I’ll see what they think about it.

    good luck guys!

  • jpcrepeau

    Updates,

    I just called rogers and the CSR was confused about the situation.

    I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

    Check out the FAQ for non rogers phone:

    http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

    It says you have to get the unlimited plan….

    I sent a long letter to Customer service and I’ll see what they think about it.

    good luck guys!

  • jpcrepeau

    Updates,

    I just called rogers and the CSR was confused about the situation.

    I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

    Check out the FAQ for non rogers phone:

    http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

    It says you have to get the unlimited plan….

    I sent a long letter to Customer service and I’ll see what they think about it.

    good luck guys!

  • jpcrepeau

    Updates,

    I just called rogers and the CSR was confused about the situation.

    I don’t know what I’m gonna do, but I’ll hang on to the plan, try not to use edge for the month and see what my bill looks like for the 2 days of browsing I did.

    Check out the FAQ for non rogers phone:

    http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduser/std_adp.php?p_faqid=2077&p_created=1029262737

    It says you have to get the unlimited plan….

    I sent a long letter to Customer service and I’ll see what they think about it.

    good luck guys!

  • sbr

    I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
    1. Updated weather information
    2. Refreshed my sources on installer
    3. Used the Maps application
    4. Used Safari
    5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

    I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

    He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

  • sbr

    I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
    1. Updated weather information
    2. Refreshed my sources on installer
    3. Used the Maps application
    4. Used Safari
    5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

    I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

    He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

  • sbr

    I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
    1. Updated weather information
    2. Refreshed my sources on installer
    3. Used the Maps application
    4. Used Safari
    5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

    I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

    He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

  • sbr

    I have the Fido $18 value pack on my iphone. This includes the 12 MB data plan. Here are some of the things I did without incurring any additional data charges:
    1. Updated weather information
    2. Refreshed my sources on installer
    3. Used the Maps application
    4. Used Safari
    5. Accidently downloaded 8 MB over EDGE (I thought I was on WiFi) while I was updating (and jailbreaking) to Firmware 1.1.1.

    I called up the Fido CSR and had him list the data usage by dates. There was no additional charges other than what I paid for the value pack. He also said my total data usage for the month was around 15 MB, but I had unlimited browsing for 3 months so I didn’t get charged for the rest.

    He also told me that I should be careful not to download any files, but then I asked him to explain the 8 MB download without charges and he couldn’t explain that to me.

  • iggle

    SOunds good. Keep us posted!

  • iggle

    SOunds good. Keep us posted!

  • iggle

    SOunds good. Keep us posted!

  • iggle

    SOunds good. Keep us posted!

  • Fahad

    I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

    I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

  • Fahad

    I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

    I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

  • Fahad

    I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

    I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

  • Fahad

    I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

    I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

  • Fahad

    I *almost* got caught in this scam too! When signing up, the customer rep said it was unlimited access everywhere, so I signed up… But then I decided not to trust the rep, and called back. The second rep also said the same thing. But then I decided to call for the THIRD time, and that is when I was told that “unlimited” only applies to some limited sites – as mentioned above! Such A**holes these Rogers guys…!!!

    I hope Rogers dies away and/or they loose all records of who is still under contract with them. That way, I will switch away in a blink!

  • Bernard

    COPY SENT TO FIDO & ROGERS:

    Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

    Reference number: ——

    Thank you for contacting the CRTC. This is an automatic confirmation
    that we have received your message. If a further response is required, we
    should contact you within 10 working days. We apologize in advance for
    any delay that may be caused by the high volume of correspondence
    received in the Commission.

    If your request is urgent, for example, if it involves the
    disconnection of your telephone service, please contact Client Services toll-free
    at 1-877-249-2782 and provide the above-mentioned Reference Number. If
    you use a TDD, you can reach us toll-free at 1-877-909-2782.

    To reply or to add to your submission click here
    http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

    This is the information included in your message.

    Industry of interest/concern: Cellular Services
    Type of message: Complaints

    Your Message:
    Rogers and Fido Unlimited Mobile Internet Access – $7 per month

    This rate plan is deceptive marketing. It is
    easy to think that they are offering something
    substantial — unlimited data on an affordable plan —
    but they are not. You have to read the fine print in
    their offer. You cannot use the plan for
    PDAs, Smartphones, non-Rogers certified phones and
    even non-Rogers (3rd party) applications. All you can
    use is the archaic xHTML mobile internet browser built
    into your Rogers phone. Otherwise they bill customers
    at the extortionate rate of 5 cents per KB. You can
    use their designated services: radio on demand, tv on
    demand, etcetera. Basically, the customer is sandboxed
    to the services they made deals for. There is no
    freedom to access information.

    Imagine a dystopian world where the big telcos
    who provide internet access restricted customers to:
    their choices for your computer which you buy from them only; their
    approved software only; their choice of access to information portals
    and entertainment only; sugarcoated with insincere marketing speak
    like “unlimited data” for the gullible–doublespeak for
    RESTRICTED ACCESS. And if you strayed from their stringent
    guidelines they would punish you with huge bills. This
    is the awful reality of wireless communications in
    Canada. Canadian wireless customers are second class
    citizens in the wireless world at the close of the
    first decade of the 21st century: chained to
    noncompetitive industry, exorbitant rates, and tied
    selling practices.

    Imagine the innovative and dynamic
    computer industry and open web as we know it today
    hobbled by these regressive practices. Imagine not being
    able to choose the software you wanted to use, or access
    information and content outside designated sanctioned portals.
    Being unable to choose your own computer without being
    excluded from services. If this scenario were true we would
    all agree the public interest would be greatly harmed.

    The Canadian public interest is being harmed in precisely
    this way in the wireless communications industry. Free enterprise
    is being stymied: handset manufacturers are at the mercy of wireless
    providers or leave Canada behind altogether for greener pastures
    because of the vice grip of the wireless industry here which is
    insufficiently competitive.

    These are also the reasons the iPhone and other products
    and better services are still not in Canada.

    What is necessary? People must be allowed to access the
    wireless content and information they want with the mobile devices
    they want to use using the applications they also want to use. Wireless
    providers must not stand in the way of consumer choice and cripple
    the marketplace. Wireless telecoms provide solutions to wireless
    communications access–the wireless bandwidth–for voice and data.
    They provide the pipes for information flow. They should not use their
    position in the marketplace to monopolize adjacent sectors to their
    industry by restricting access to devices and content with their
    proprietary schemes. It is contrary to democratic freedom and free enterprise
    and undermines the public interest by impoverishing all Canadians of a
    vital resource in the 21st century: free and unfettered mobile access to
    information. The unchecked growth of monopolies and cartels in this industry
    is very damaging to Canadians’ interests. It is time for the abuse to stop.
    Let the telecoms fight for business in the adjacent sectors for content,
    applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
    AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

    Furthermore, Canadians deserve the products and services that are
    enjoyed elsewhere in the developed world at competitive rates. If the wireless
    telecom providers do not act in good faith with the Canadian public then the
    government must step in and force the industry to sell their bandwidth to
    new virtual operators at sufficiently low wholesale prices to allow a
    truly competitive market in wireless communications access to emerge.

    I’m with Fido which is operated by Rogers and it is
    the same deal. Here are the links for Rogers
    and Fido. See for yourself and remember to read the
    fine/gray print:

    http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

    http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

    http://www.fido.ca/portal/en/domore/sdp_options.shtml

    http://www.fido.ca/portal/en/domore/3gexperience.shtml

  • Bernard

    COPY SENT TO FIDO & ROGERS:

    Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

    Reference number: ——

    Thank you for contacting the CRTC. This is an automatic confirmation
    that we have received your message. If a further response is required, we
    should contact you within 10 working days. We apologize in advance for
    any delay that may be caused by the high volume of correspondence
    received in the Commission.

    If your request is urgent, for example, if it involves the
    disconnection of your telephone service, please contact Client Services toll-free
    at 1-877-249-2782 and provide the above-mentioned Reference Number. If
    you use a TDD, you can reach us toll-free at 1-877-909-2782.

    To reply or to add to your submission click here
    http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

    This is the information included in your message.

    Industry of interest/concern: Cellular Services
    Type of message: Complaints

    Your Message:
    Rogers and Fido Unlimited Mobile Internet Access – $7 per month

    This rate plan is deceptive marketing. It is
    easy to think that they are offering something
    substantial — unlimited data on an affordable plan —
    but they are not. You have to read the fine print in
    their offer. You cannot use the plan for
    PDAs, Smartphones, non-Rogers certified phones and
    even non-Rogers (3rd party) applications. All you can
    use is the archaic xHTML mobile internet browser built
    into your Rogers phone. Otherwise they bill customers
    at the extortionate rate of 5 cents per KB. You can
    use their designated services: radio on demand, tv on
    demand, etcetera. Basically, the customer is sandboxed
    to the services they made deals for. There is no
    freedom to access information.

    Imagine a dystopian world where the big telcos
    who provide internet access restricted customers to:
    their choices for your computer which you buy from them only; their
    approved software only; their choice of access to information portals
    and entertainment only; sugarcoated with insincere marketing speak
    like “unlimited data” for the gullible–doublespeak for
    RESTRICTED ACCESS. And if you strayed from their stringent
    guidelines they would punish you with huge bills. This
    is the awful reality of wireless communications in
    Canada. Canadian wireless customers are second class
    citizens in the wireless world at the close of the
    first decade of the 21st century: chained to
    noncompetitive industry, exorbitant rates, and tied
    selling practices.

    Imagine the innovative and dynamic
    computer industry and open web as we know it today
    hobbled by these regressive practices. Imagine not being
    able to choose the software you wanted to use, or access
    information and content outside designated sanctioned portals.
    Being unable to choose your own computer without being
    excluded from services. If this scenario were true we would
    all agree the public interest would be greatly harmed.

    The Canadian public interest is being harmed in precisely
    this way in the wireless communications industry. Free enterprise
    is being stymied: handset manufacturers are at the mercy of wireless
    providers or leave Canada behind altogether for greener pastures
    because of the vice grip of the wireless industry here which is
    insufficiently competitive.

    These are also the reasons the iPhone and other products
    and better services are still not in Canada.

    What is necessary? People must be allowed to access the
    wireless content and information they want with the mobile devices
    they want to use using the applications they also want to use. Wireless
    providers must not stand in the way of consumer choice and cripple
    the marketplace. Wireless telecoms provide solutions to wireless
    communications access–the wireless bandwidth–for voice and data.
    They provide the pipes for information flow. They should not use their
    position in the marketplace to monopolize adjacent sectors to their
    industry by restricting access to devices and content with their
    proprietary schemes. It is contrary to democratic freedom and free enterprise
    and undermines the public interest by impoverishing all Canadians of a
    vital resource in the 21st century: free and unfettered mobile access to
    information. The unchecked growth of monopolies and cartels in this industry
    is very damaging to Canadians’ interests. It is time for the abuse to stop.
    Let the telecoms fight for business in the adjacent sectors for content,
    applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
    AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

    Furthermore, Canadians deserve the products and services that are
    enjoyed elsewhere in the developed world at competitive rates. If the wireless
    telecom providers do not act in good faith with the Canadian public then the
    government must step in and force the industry to sell their bandwidth to
    new virtual operators at sufficiently low wholesale prices to allow a
    truly competitive market in wireless communications access to emerge.

    I’m with Fido which is operated by Rogers and it is
    the same deal. Here are the links for Rogers
    and Fido. See for yourself and remember to read the
    fine/gray print:

    http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

    http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

    http://www.fido.ca/portal/en/domore/sdp_options.shtml

    http://www.fido.ca/portal/en/domore/3gexperience.shtml

  • Bernard

    COPY SENT TO FIDO & ROGERS:

    Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

    Reference number: ——

    Thank you for contacting the CRTC. This is an automatic confirmation
    that we have received your message. If a further response is required, we
    should contact you within 10 working days. We apologize in advance for
    any delay that may be caused by the high volume of correspondence
    received in the Commission.

    If your request is urgent, for example, if it involves the
    disconnection of your telephone service, please contact Client Services toll-free
    at 1-877-249-2782 and provide the above-mentioned Reference Number. If
    you use a TDD, you can reach us toll-free at 1-877-909-2782.

    To reply or to add to your submission click here
    http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

    This is the information included in your message.

    Industry of interest/concern: Cellular Services
    Type of message: Complaints

    Your Message:
    Rogers and Fido Unlimited Mobile Internet Access – $7 per month

    This rate plan is deceptive marketing. It is
    easy to think that they are offering something
    substantial — unlimited data on an affordable plan —
    but they are not. You have to read the fine print in
    their offer. You cannot use the plan for
    PDAs, Smartphones, non-Rogers certified phones and
    even non-Rogers (3rd party) applications. All you can
    use is the archaic xHTML mobile internet browser built
    into your Rogers phone. Otherwise they bill customers
    at the extortionate rate of 5 cents per KB. You can
    use their designated services: radio on demand, tv on
    demand, etcetera. Basically, the customer is sandboxed
    to the services they made deals for. There is no
    freedom to access information.

    Imagine a dystopian world where the big telcos
    who provide internet access restricted customers to:
    their choices for your computer which you buy from them only; their
    approved software only; their choice of access to information portals
    and entertainment only; sugarcoated with insincere marketing speak
    like “unlimited data” for the gullible–doublespeak for
    RESTRICTED ACCESS. And if you strayed from their stringent
    guidelines they would punish you with huge bills. This
    is the awful reality of wireless communications in
    Canada. Canadian wireless customers are second class
    citizens in the wireless world at the close of the
    first decade of the 21st century: chained to
    noncompetitive industry, exorbitant rates, and tied
    selling practices.

    Imagine the innovative and dynamic
    computer industry and open web as we know it today
    hobbled by these regressive practices. Imagine not being
    able to choose the software you wanted to use, or access
    information and content outside designated sanctioned portals.
    Being unable to choose your own computer without being
    excluded from services. If this scenario were true we would
    all agree the public interest would be greatly harmed.

    The Canadian public interest is being harmed in precisely
    this way in the wireless communications industry. Free enterprise
    is being stymied: handset manufacturers are at the mercy of wireless
    providers or leave Canada behind altogether for greener pastures
    because of the vice grip of the wireless industry here which is
    insufficiently competitive.

    These are also the reasons the iPhone and other products
    and better services are still not in Canada.

    What is necessary? People must be allowed to access the
    wireless content and information they want with the mobile devices
    they want to use using the applications they also want to use. Wireless
    providers must not stand in the way of consumer choice and cripple
    the marketplace. Wireless telecoms provide solutions to wireless
    communications access–the wireless bandwidth–for voice and data.
    They provide the pipes for information flow. They should not use their
    position in the marketplace to monopolize adjacent sectors to their
    industry by restricting access to devices and content with their
    proprietary schemes. It is contrary to democratic freedom and free enterprise
    and undermines the public interest by impoverishing all Canadians of a
    vital resource in the 21st century: free and unfettered mobile access to
    information. The unchecked growth of monopolies and cartels in this industry
    is very damaging to Canadians’ interests. It is time for the abuse to stop.
    Let the telecoms fight for business in the adjacent sectors for content,
    applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
    AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

    Furthermore, Canadians deserve the products and services that are
    enjoyed elsewhere in the developed world at competitive rates. If the wireless
    telecom providers do not act in good faith with the Canadian public then the
    government must step in and force the industry to sell their bandwidth to
    new virtual operators at sufficiently low wholesale prices to allow a
    truly competitive market in wireless communications access to emerge.

    I’m with Fido which is operated by Rogers and it is
    the same deal. Here are the links for Rogers
    and Fido. See for yourself and remember to read the
    fine/gray print:

    http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

    http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

    http://www.fido.ca/portal/en/domore/sdp_options.shtml

    http://www.fido.ca/portal/en/domore/3gexperience.shtml

  • Bernard

    COPY SENT TO FIDO & ROGERS:

    Complaint Filed with CRTC (Canadian Radio-television and Telecommunications Commission)

    Reference number: ——

    Thank you for contacting the CRTC. This is an automatic confirmation
    that we have received your message. If a further response is required, we
    should contact you within 10 working days. We apologize in advance for
    any delay that may be caused by the high volume of correspondence
    received in the Commission.

    If your request is urgent, for example, if it involves the
    disconnection of your telephone service, please contact Client Services toll-free
    at 1-877-249-2782 and provide the above-mentioned Reference Number. If
    you use a TDD, you can reach us toll-free at 1-877-909-2782.

    To reply or to add to your submission click here
    http://www.crtc.gc.ca/rapidsccm/landing.asp?lang=E&caseid=——&key=—–.———

    This is the information included in your message.

    Industry of interest/concern: Cellular Services
    Type of message: Complaints

    Your Message:
    Rogers and Fido Unlimited Mobile Internet Access – $7 per month

    This rate plan is deceptive marketing. It is
    easy to think that they are offering something
    substantial — unlimited data on an affordable plan —
    but they are not. You have to read the fine print in
    their offer. You cannot use the plan for
    PDAs, Smartphones, non-Rogers certified phones and
    even non-Rogers (3rd party) applications. All you can
    use is the archaic xHTML mobile internet browser built
    into your Rogers phone. Otherwise they bill customers
    at the extortionate rate of 5 cents per KB. You can
    use their designated services: radio on demand, tv on
    demand, etcetera. Basically, the customer is sandboxed
    to the services they made deals for. There is no
    freedom to access information.

    Imagine a dystopian world where the big telcos
    who provide internet access restricted customers to:
    their choices for your computer which you buy from them only; their
    approved software only; their choice of access to information portals
    and entertainment only; sugarcoated with insincere marketing speak
    like “unlimited data” for the gullible–doublespeak for
    RESTRICTED ACCESS. And if you strayed from their stringent
    guidelines they would punish you with huge bills. This
    is the awful reality of wireless communications in
    Canada. Canadian wireless customers are second class
    citizens in the wireless world at the close of the
    first decade of the 21st century: chained to
    noncompetitive industry, exorbitant rates, and tied
    selling practices.

    Imagine the innovative and dynamic
    computer industry and open web as we know it today
    hobbled by these regressive practices. Imagine not being
    able to choose the software you wanted to use, or access
    information and content outside designated sanctioned portals.
    Being unable to choose your own computer without being
    excluded from services. If this scenario were true we would
    all agree the public interest would be greatly harmed.

    The Canadian public interest is being harmed in precisely
    this way in the wireless communications industry. Free enterprise
    is being stymied: handset manufacturers are at the mercy of wireless
    providers or leave Canada behind altogether for greener pastures
    because of the vice grip of the wireless industry here which is
    insufficiently competitive.

    These are also the reasons the iPhone and other products
    and better services are still not in Canada.

    What is necessary? People must be allowed to access the
    wireless content and information they want with the mobile devices
    they want to use using the applications they also want to use. Wireless
    providers must not stand in the way of consumer choice and cripple
    the marketplace. Wireless telecoms provide solutions to wireless
    communications access–the wireless bandwidth–for voice and data.
    They provide the pipes for information flow. They should not use their
    position in the marketplace to monopolize adjacent sectors to their
    industry by restricting access to devices and content with their
    proprietary schemes. It is contrary to democratic freedom and free enterprise
    and undermines the public interest by impoverishing all Canadians of a
    vital resource in the 21st century: free and unfettered mobile access to
    information. The unchecked growth of monopolies and cartels in this industry
    is very damaging to Canadians’ interests. It is time for the abuse to stop.
    Let the telecoms fight for business in the adjacent sectors for content,
    applications, and devices, BUT FAIRLY, WITHOUT UTILIZING THEIR POSITION
    AS ACCESS PROVIDERS TO LOCK OUT COMPETITION.

    Furthermore, Canadians deserve the products and services that are
    enjoyed elsewhere in the developed world at competitive rates. If the wireless
    telecom providers do not act in good faith with the Canadian public then the
    government must step in and force the industry to sell their bandwidth to
    new virtual operators at sufficiently low wholesale prices to allow a
    truly competitive market in wireless communications access to emerge.

    I’m with Fido which is operated by Rogers and it is
    the same deal. Here are the links for Rogers
    and Fido. See for yourself and remember to read the
    fine/gray print:

    http://www.rogers.com/web/content/wireless-plans/essentials?content10=unlimited_ondevice_mobile#start

    http://www.rogers.com/web/content/wireless-fun/vision?content10=vision&tab=2

    http://www.fido.ca/portal/en/domore/sdp_options.shtml

    http://www.fido.ca/portal/en/domore/3gexperience.shtml

  • jpcrepeau

    Hey,

    Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now :o)

    I’ll keep on checking every once in a while though…

  • jpcrepeau

    Hey,

    Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now :o)

    I’ll keep on checking every once in a while though…

  • jpcrepeau

    Hey,

    Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now :o)

    I’ll keep on checking every once in a while though…

  • jpcrepeau

    Hey,

    Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now :o)

    I’ll keep on checking every once in a while though…

  • jpcrepeau

    Hey,

    Just called rogers and I haven’t been charged for my edge browsing since tuesday. So I guess it’s ok for now :o)

    I’ll keep on checking every once in a while though…

  • jpcrepeau

    Keep me posted on your status…anybody working at rogers here?

  • jpcrepeau

    Keep me posted on your status…anybody working at rogers here?

  • jpcrepeau

    Keep me posted on your status…anybody working at rogers here?

  • jpcrepeau

    Keep me posted on your status…anybody working at rogers here?

  • jpcrepeau

    Keep me posted on your status…anybody working at rogers here?

  • Thomas

    Hey,

    If anybody using an iphone or PDA if you give me your wireless phone number and postal code I can lookup your account and let you know whether it is registered properly onto your account and whether Rogers knows if you’re using it.

    I had my simcard in an iphone the other day that I was unlocking for a friend and when I looked up my account it showed the exact time, to the second, that I took it out of my w810 and then when it was in the iphone and then when I put it back in my phone.

    So, if you want me to check your account, let me know.

    As for the people who have called customer service about their data usage, thats probably not a good idea, as it’s not an automated process that checks if you’re on an unapproved device and you’re just flagging your account to be cross referenced with the data use times and the imei that was registered during those times, which will result in charges.

    As far as I know right now, they are only checking up on high usage accounts to make sure it’s registering a valid IMEI.

    Also, as further clarification, my mother has been using an ipaq for 3 years, it says clear as day on her account the IMEI, model # and time it was registered. She has the 20$commpack which used to include 5mb, but now includes ‘unlimited’ (with the same restrictions as the new $7 plan). She uses it for Data very seldom, and has never been charged for the data yet. So like I said, high usage will be audited and charged if it’s found.

  • Thomas

    Hey,

    If anybody using an iphone or PDA if you give me your wireless phone number and postal code I can lookup your account and let you know whether it is registered properly onto your account and whether Rogers knows if you’re using it.

    I had my simcard in an iphone the other day that I was unlocking for a friend and when I looked up my account it showed the exact time, to the second, that I took it out of my w810 and then when it was in the iphone and then when I put it back in my phone.

    So, if you want me to check your account, let me know.

    As for the people who have called customer service about their data usage, thats probably not a good idea, as it’s not an automated process that checks if you’re on an unapproved device and you’re just flagging your account to be cross referenced with the data use times and the imei that was registered during those times, which will result in charges.

    As far as I know right now, they are only checking up on high usage accounts to make sure it’s registering a valid IMEI.

    Also, as further clarification, my mother has been using an ipaq for 3 years, it says clear as day on her account the IMEI, model # and time it was registered. She has the 20$commpack which used to include 5mb, but now includes ‘unlimited’ (with the same restrictions as the new $7 plan). She uses it for Data very seldom, and has never been charged for the data yet. So like I said, high usage will be audited and charged if it’s found.

  • Thomas

    Hey,

    If anybody using an iphone or PDA if you give me your wireless phone number and postal code I can lookup your account and let you know whether it is registered properly onto your account and whether Rogers knows if you’re using it.

    I had my simcard in an iphone the other day that I was unlocking for a friend and when I looked up my account it showed the exact time, to the second, that I took it out of my w810 and then when it was in the iphone and then when I put it back in my phone.

    So, if you want me to check your account, let me know.

    As for the people who have called customer service about their data usage, thats probably not a good idea, as it’s not an automated process that checks if you’re on an unapproved device and you’re just flagging your account to be cross referenced with the data use times and the imei that was registered during those times, which will result in charges.

    As far as I know right now, they are only checking up on high usage accounts to make sure it’s registering a valid IMEI.

    Also, as further clarification, my mother has been using an ipaq for 3 years, it says clear as day on her account the IMEI, model # and time it was registered. She has the 20$commpack which used to include 5mb, but now includes ‘unlimited’ (with the same restrictions as the new $7 plan). She uses it for Data very seldom, and has never been charged for the data yet. So like I said, high usage will be audited and charged if it’s found.

  • Thomas

    Hey,

    If anybody using an iphone or PDA if you give me your wireless phone number and postal code I can lookup your account and let you know whether it is registered properly onto your account and whether Rogers knows if you’re using it.

    I had my simcard in an iphone the other day that I was unlocking for a friend and when I looked up my account it showed the exact time, to the second, that I took it out of my w810 and then when it was in the iphone and then when I put it back in my phone.

    So, if you want me to check your account, let me know.

    As for the people who have called customer service about their data usage, thats probably not a good idea, as it’s not an automated process that checks if you’re on an unapproved device and you’re just flagging your account to be cross referenced with the data use times and the imei that was registered during those times, which will result in charges.

    As far as I know right now, they are only checking up on high usage accounts to make sure it’s registering a valid IMEI.

    Also, as further clarification, my mother has been using an ipaq for 3 years, it says clear as day on her account the IMEI, model # and time it was registered. She has the 20$commpack which used to include 5mb, but now includes ‘unlimited’ (with the same restrictions as the new $7 plan). She uses it for Data very seldom, and has never been charged for the data yet. So like I said, high usage will be audited and charged if it’s found.

  • Thomas

    on a side note, anyone with the 20commpack, call into customer service, remove it from your account and then ask them to add it again so you change from 5mb to ‘unlimited’. It will reset your voicemail though.

  • Thomas

    on a side note, anyone with the 20commpack, call into customer service, remove it from your account and then ask them to add it again so you change from 5mb to ‘unlimited’. It will reset your voicemail though.

  • Thomas

    on a side note, anyone with the 20commpack, call into customer service, remove it from your account and then ask them to add it again so you change from 5mb to ‘unlimited’. It will reset your voicemail though.

  • Thomas

    on a side note, anyone with the 20commpack, call into customer service, remove it from your account and then ask them to add it again so you change from 5mb to ‘unlimited’. It will reset your voicemail though.

  • iggle

    hey thomas,

    so i’m kind of confused now.. should we change over to the unlimited data comm or not, heh. I doubt i’d be ‘high’ usage, 150mb/mo maybe (though thats high for’wap’ browsing..), just regular browsing when i’m out, email and so on. I’ve been told by every rep you need to use the rogers browser, however, or it’ll be flagged&charged at 5/kb.

    What shoudl we do if we do to find out if youll be charged or not, i know teh 5for 5 is still exists so we could add it if needed for minimal use after we change, but i dont want to end up with a hugeass bill for changing, and using my iphone on it.Could you verify you DONT need to use the rogers browser? WOndering since it says 3rd party apps which would mean they coudl somehow know which you’re using? 9google maps and whatnot..)

    basiclly, i dont want to re-add the comm pack and lose my 5mb internet (if use it a lot more, obviosuly when im out if i coudl get hte unlimited), if ill end up being charged and have a huge bill… anyway, please let us know! Would you suggest waiting until people who switched on iphones start getting bills in to see if they get billed for it?

  • iggle

    hey thomas,

    so i’m kind of confused now.. should we change over to the unlimited data comm or not, heh. I doubt i’d be ‘high’ usage, 150mb/mo maybe (though thats high for’wap’ browsing..), just regular browsing when i’m out, email and so on. I’ve been told by every rep you need to use the rogers browser, however, or it’ll be flagged&charged at 5/kb.

    What shoudl we do if we do to find out if youll be charged or not, i know teh 5for 5 is still exists so we could add it if needed for minimal use after we change, but i dont want to end up with a hugeass bill for changing, and using my iphone on it.Could you verify you DONT need to use the rogers browser? WOndering since it says 3rd party apps which would mean they coudl somehow know which you’re using? 9google maps and whatnot..)

    basiclly, i dont want to re-add the comm pack and lose my 5mb internet (if use it a lot more, obviosuly when im out if i coudl get hte unlimited), if ill end up being charged and have a huge bill… anyway, please let us know! Would you suggest waiting until people who switched on iphones start getting bills in to see if they get billed for it?

  • iggle

    hey thomas,

    so i’m kind of confused now.. should we change over to the unlimited data comm or not, heh. I doubt i’d be ‘high’ usage, 150mb/mo maybe (though thats high for’wap’ browsing..), just regular browsing when i’m out, email and so on. I’ve been told by every rep you need to use the rogers browser, however, or it’ll be flagged&charged at 5/kb.

    What shoudl we do if we do to find out if youll be charged or not, i know teh 5for 5 is still exists so we could add it if needed for minimal use after we change, but i dont want to end up with a hugeass bill for changing, and using my iphone on it.Could you verify you DONT need to use the rogers browser? WOndering since it says 3rd party apps which would mean they coudl somehow know which you’re using? 9google maps and whatnot..)

    basiclly, i dont want to re-add the comm pack and lose my 5mb internet (if use it a lot more, obviosuly when im out if i coudl get hte unlimited), if ill end up being charged and have a huge bill… anyway, please let us know! Would you suggest waiting until people who switched on iphones start getting bills in to see if they get billed for it?

  • iggle

    hey thomas,

    so i’m kind of confused now.. should we change over to the unlimited data comm or not, heh. I doubt i’d be ‘high’ usage, 150mb/mo maybe (though thats high for’wap’ browsing..), just regular browsing when i’m out, email and so on. I’ve been told by every rep you need to use the rogers browser, however, or it’ll be flagged&charged at 5/kb.

    What shoudl we do if we do to find out if youll be charged or not, i know teh 5for 5 is still exists so we could add it if needed for minimal use after we change, but i dont want to end up with a hugeass bill for changing, and using my iphone on it.Could you verify you DONT need to use the rogers browser? WOndering since it says 3rd party apps which would mean they coudl somehow know which you’re using? 9google maps and whatnot..)

    basiclly, i dont want to re-add the comm pack and lose my 5mb internet (if use it a lot more, obviosuly when im out if i coudl get hte unlimited), if ill end up being charged and have a huge bill… anyway, please let us know! Would you suggest waiting until people who switched on iphones start getting bills in to see if they get billed for it?

  • iggle

    oh thomas, messaged me (mail) and ill hook you up wiht the info tio check, im jsut curious if they know (though ims ure they do)

  • iggle

    oh thomas, messaged me (mail) and ill hook you up wiht the info tio check, im jsut curious if they know (though ims ure they do)

  • iggle

    oh thomas, messaged me (mail) and ill hook you up wiht the info tio check, im jsut curious if they know (though ims ure they do)

  • iggle

    oh thomas, messaged me (mail) and ill hook you up wiht the info tio check, im jsut curious if they know (though ims ure they do)

  • jpcrepeau

    I sent an Email to customer service. Hope I don’t get flagged… :o(
    Thanks for the info thomas. What email can I use to send my infos to you?

    thanks again,

  • jpcrepeau

    I sent an Email to customer service. Hope I don’t get flagged… :o(
    Thanks for the info thomas. What email can I use to send my infos to you?

    thanks again,

  • jpcrepeau

    I sent an Email to customer service. Hope I don’t get flagged… :o(
    Thanks for the info thomas. What email can I use to send my infos to you?

    thanks again,

  • jpcrepeau

    I sent an Email to customer service. Hope I don’t get flagged… :o(
    Thanks for the info thomas. What email can I use to send my infos to you?

    thanks again,

  • Hi Thomas,

    You are so helpful! Thanks for all the valuable info on the $20 Communicate plan. I’ll see if I can change my IMEI to a “rogers approved” phone, and see what surfing a small amount on my new iphone looks like in charges this month.

    Hopefully, it’ll all work out.

    ps: Thomas, would you mind dropping me an email at my blog: http://www.netchick.ca — I’d really like to discuss, and perhaps give you business for the new 3 year plan I’m going to be signing up for on Monday. Cheers!

  • Hi Thomas,

    You are so helpful! Thanks for all the valuable info on the $20 Communicate plan. I’ll see if I can change my IMEI to a “rogers approved” phone, and see what surfing a small amount on my new iphone looks like in charges this month.

    Hopefully, it’ll all work out.

    ps: Thomas, would you mind dropping me an email at my blog: http://www.netchick.ca — I’d really like to discuss, and perhaps give you business for the new 3 year plan I’m going to be signing up for on Monday. Cheers!

  • Hi Thomas,

    You are so helpful! Thanks for all the valuable info on the $20 Communicate plan. I’ll see if I can change my IMEI to a “rogers approved” phone, and see what surfing a small amount on my new iphone looks like in charges this month.

    Hopefully, it’ll all work out.

    ps: Thomas, would you mind dropping me an email at my blog: http://www.netchick.ca — I’d really like to discuss, and perhaps give you business for the new 3 year plan I’m going to be signing up for on Monday. Cheers!

  • Hi Thomas,

    You are so helpful! Thanks for all the valuable info on the $20 Communicate plan. I’ll see if I can change my IMEI to a “rogers approved” phone, and see what surfing a small amount on my new iphone looks like in charges this month.

    Hopefully, it’ll all work out.

    ps: Thomas, would you mind dropping me an email at my blog: http://www.netchick.ca — I’d really like to discuss, and perhaps give you business for the new 3 year plan I’m going to be signing up for on Monday. Cheers!

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  • mikejones11

    COMPANY NAME: HI 5 ELECTRONICS LTD.

    We ship and deliver to you within 2days of purchase through Fedex courier services and DHL..

    Nokia n97 32gb ======$300 usd

    Nokia n97 mini======$300 usd

    Htc Hero-========$300 usd.

    HTC GOOGLE Nexus One $300 USD

    Apple MacBook Pro – Core 2 Duo 2.8 GHz – 17 ” – 4 GB Ram – 500 GB HDD $1,200 usd.

    Interested buyers can contact Us direct via:

    matosho01@gmail.com

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    mike jones===

    tell======0044 70359 56665

    we deliver goods in peace of mind.

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