According to a report from the Government of Canada, the CRTC is making cable providers publicly explain their new $25 basic television packages.
The broadcast regulator and a consumer group have received hundreds of complaints about the CRTC-mandated TV plans. Today, the commission announced that it will hold public hearings on September 7 to discuss how these TV deals are panning out.
So far, Bell, Rogers, Shaw, and Videotron all must testify at the public hearings. In a statement, the commission said:
“The CRTC wants to ensure that they are offering the new options to Canadians in a manner that is consistent with its regulations and the spirit of its policy.”
The CRTC is also letting interested consumer groups speak up about issues they have seen with the new basic TV packages. In addition, the public can submit their won comments about the new basic TV packages.
As part of the licence renewal process, the CRTC asked the television providers detailed questions about their basic plans and then published the answers online. Canadians can now view the carrier’s answers and comment on them electronically or by mail by June 23.