CRTC Asks U.S. Companies To Hand Over Confidential Subscriber Data


The Canadian Radio-television and Telecommunications Commission (CRTC) has once again asked the U.S. tech giants including Netflix, Facebook, Spotify, Apple, Amazon and Google, to hand over their subscribers’ online streaming data, in order to help it plot the future of Canadian content consumption, the Financial Post reports.

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The U.S. companies had previously refused to hand over their confidential subscriber information to Canada’s broadcast regulator. According to the CRTC, the data will help it prepare a report for the federal government, which ordered it to report back on future models of audio and video distribution in Canada, and how these models will support Canadian content. But it’s unclear whether the American tech giants will comply.

The data would reveal how Canadians consume audio and video content on the internet, including their advertising and subscription revenue, free and paid subscriber volumes, Canadian content expenditures and total viewing and listening hours for the past two years. The CRTC promised to keep all data confidential, calling its decision to do so “final and conclusive.”

“The commission understands the commercially sensitive nature of the information requested, therefore as indicated, will maintain confidentiality of the record received,” spokeswoman Patricia Valladao said in an email.

The CRTC also asks for the same information from Rogers, Bell, Shaw, Corus, Quebecor, Stingray Digital Group, Sirius XM, DHX Television, CBC, Pelmorex and APTN, all of which routinely provide competitive information given they unquestionably answer to the regulator.


  • Bill___A

    They should be able to get the information they need from the Canadian companies. They should do a study on how much the channels they “force” us to pay for are actually watched, and stop making us pay for so many of them. A la carte is the way to go. The media are screaming that people are watching content for free by piracy. I agree that’s wrong. It is also wrong to force people to pay for channels they don’t want. I am nearing the point where I too will cancel cable because I am sick and tired of paying for gazillions of channels that simply don’t interest me. Let me pay a fair price for what I want. Let everyone else do that too and we will end up spending money on what’s wanted, not what’s shoved down our throats.

  • erth

    the reality is that these companies need X amount of money to survive. therefore, if you do a la cart, it will cost the same amount. don’t forget, all companies have expenses, and if they cannot meet those expenses, they go bankrupt, unlike our governments, which continue to borrow… i do not like this either. buy a plex server and start gathering movies and series and one day, turn off cable.

  • David Hood

    I am really tired of the CRTC trying to “force” Canadian Content on me. If it is good I will watch it, but do not mandate what you will let me watch. Please end this madness.

  • HiKsFiles

    At leasts it’s not as harsh as what we have here in Québec…

    The CRTC imposes on French speaking radio stations a quota of a least 65% on French music on a daily basis.

    You can only imagine the amount of junk music that comes out of this idiotic decision.

    It’s no wonder no one listens to radio stations here anymore…

  • David Hood

    Wow, and I thought we had it bad, your situation sounds horrible.

  • Sly C

    That explains all the horrible French versions of English songs.

  • Brenda

    With Google Maps for traffic reports, music from around the globe, and updates on local news (down to what’s happening in your immediate neighbourhood) via Twitter, is local radio even relevant anymore?

  • Bill___A

    I don’t think that the channels that no one watches should be in business, that’s the point.

  • HiKsFiles

    Unfortunately, yes… fort the most part.

  • Quattro

    The COMMUNIST Radio-television and Telecommunications Commission… dedicated to preventing us from watching “too much” foreign content.