How to Find Your iPhone X Tracking Number in Canada via UPS


Did you pre-order iPhone X from Apple? If you did and you’re expecting a November 3 delivery, tracking numbers have been assigned, but they aren’t available via your Order Status on, yet.

But the track by ‘Shipment Reference’ trick now works, as shipment labels have been created today.

Here’s how to easily find your iPhone X pre-order tracking number in Canada:

Step 1: Visit here.

Step 2: Click on ‘Track by Reference’ and then under ‘Shipment Reference’, enter your phone number (no dashes required). Try adding a ‘1’ before it or by itself. 

Step 3: Click ‘Track’ and you’ll find your tracking number.

Ups iphone x tracking number

As you can see, the message reads “A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated.”

Iphone x ups tracking number canada

Also, the special instructions note ‘Signature Required’ (as with all Apple deliveries), plus “At the request of the Shipper, Authorize Shipment Release is not available.”

Apple’s iPhone X is set to launch in Canada this Friday, November 3. Right now, our order status is still at ‘preparing to ship’, but we expect more movement to happen on Thursday evening.

Is your iPhone X pre-order tracking number available via UPS right now?


  • mh

    Thx Gary, went through the steps but no luck “UPS could not locate the shipment details for your request. Verify your information and try again”

  • Salinger

    The only thing you get from this is seeing that a shipping label has been created, which is pretty much meaningless. I’d assume by the time anything else is updated, Apple will already have provided your tracking number to you anyway. Not sure I’m understanding the point.

  • John

    Same with me…

  • warpdrive

    Picking it up early in store. To hell with waiting for the delivery guy. Lol

  • Tyler

    Same with me.

  • Peter

    That’s stupid. “At the request of the Shipper, Authorize Shipment Release is not available.”

  • Check your phone number with the one on your Apple mailing address? Try adding or removing ‘1’ in front.

  • Jack

    still says preparing for shipment, authorization was removed on the card, contacted Apple multiple times and told me that it is guaranteed to ship by friday. I’m getting so worried!

  • MathieuM

    That worked! Needed to add the ‘1’ in front for it to show up. Thanks Gary!

  • Bob Langevin

    Been trying this method for a few days and got nothing but I just tried and I got my tracking. Says label was created today so try again boys and girls

  • Bob Langevin

    Can someone give me their shipment weight for 1 phone?

  • mh

    Got it now tried a number of different combinations XXXXXXXXX worked.

  • FerrariF1

    Mine says 2 LBs

  • FerrariF1

    Mine showed up after I put a 1 in front of my phone number and my postal code and Country.

  • Keenan

    Any carriers ship out the X yet?

  • Bob Langevin

    Damn, I’m supposed to have 2 coming but they changed the pre-auth on my credit card from the price of 2 to 1…

  • Cornfed710

    The point is, now I already have the tracking numbers in my UPS app Thanks Gary 🙂

  • Cornfed710

    Mine showed 2 separate packages ?, so 2 tracking numbers for 2 phones ??

  • Salinger

    …in your app, but telling you nothing. 🙂 . In a few hours you’d have it in your app when Apple gives it to you and there might actually be some movement.

  • Cornfed710

    What’s the difference if I do it now or later when ? gives it to me. This way, it’s already done, two tracking numbers added ?

  • Salinger

    It’s not a big deal, I’m not trying to make an issue of it. I was honestly wondering if I was missing something that it gave some benefit, but clearly it doesn’t.

  • It’s exciting. and we do this every year as people want to know the exact whereabouts of their iPhones in ‘real time’.

  • We’ll see more movement on Thursday evening.

  • Yeah, others noted this too. Updated the post.

  • Salinger

    I totally understand the excitement, I can’t wait till Friday to pick up my own!
    But until Apple indicates the phone has shipped, you’re only seeing a shipping label has been created. Your phone isn’t even at UPS so you’re not seeing where your phone is. By the time it actually is picked up by UPS and you can track the location of the phone, you’ll already have the number from Apple.

    In any case, if it’s important to people, I’m happy it adds to their excitement. I was just trying to figure out if maybe it gave you more details than just the tracking number from Apple.

  • dke850

    Tried every possible combination of numbers, 1s, spaces, etc… still no tracking.

  • sukisszoze

    Shipping label has been created…

  • Bob Langevin

    Well I’m an idiot. Didn’t scroll down enough, I have 2 as well

  • Pokieo

    That worked!

  • PaulP

    Just got my shipping notice! 3:13 am in Toronto.

  • Cornfed710

    I missed mine at first also lol

  • Bob Langevin

    Apple status updated to “shipped” just passed midnight pacific time

  • Jack

    It finally shipped! looks like it’s been sitting in Burlington for a long time. LOL

  • MichaelYYZ

    I received the shipping notice by e-mail from Apple at 3:06: “Your shipment is on its way. / Votre colis est en route.” Yay! ?

  • Tyler

    Does anyone know if it’s possible to change it to pick up at the main UPS centre? I dont live far and it would be so much better to pick it up in the AM.

  • Jack

    I tried it, but it’s saying it’s temporarily not available. Also when i tried changing to pick up at a UPS location, it said it’ll be there by Monday, so I guess i’ll be waiting for the driver all day.

  • Tyler

    Ha. Yeah, def not gonna wait until Monday. Guess I’ll be at home waiting all day too


    Hi! I pre-ordered via apple on Friday. I have my confirmed receipt at 3:20AM. (The site didnt come up until 3:11AM) WHY does mine say 2-3 weeks? Why am I not getting it tomorrow? I bought it within 7 minutes of the website being up? Should I call Apple? Any point? IM so sad. I have my new case, my new AirBuds, but no phone for tomorrow. So So Sad.

  • present4ever

    You stoped mentioning any news about line-ups in front of Apple stores! Why?