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Apple’s iPhone 6 Plus Battery Replacements Backordered to Spring

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If you’re looking to get your iPhone battery replaced under Apple’s $35 CAD out-of-warrany replacement program, those with an iPhone 6 Plus will have to wait longer, as demand has outstripped supply.

According to an internal document Apple sent to Apple Stores and authorized service providers, delays for iPhone 6 Plus batteries now mean they won’t be available until March-April, reports MacRumors:

Apple says iPhone 6 Plus replacement batteries are in short supply and won’t be available until late March to early April in the United States and other regions, according to an internal document distributed to Apple Stores and Apple Authorized Service Providers this week and later obtained by MacRumors.

Apple’s internal document quotes a shorter wait of “approximately two weeks” for iPhone 6 and iPhone 6s Plus battery replacements, and adds that batteries for all other models like the iPhone 6s, iPhone 7, iPhone 7 Plus, and iPhone SE are expected to be available “without extended delays” in most countries.

Apple started its reduced price out-of-warranty iPhone battery replacement program earlier this month, priced at $35 CAD instead of $99 CAD. Customers can get their batteries replaced at Apple retail stores, authorized reseller or via Apple Support via phone or chat, which can do mail-in swaps.

We initiated a $35 CAD battery replacement for an iPhone 6s Plus we had kicking around, and Apple sent us a mail-in box via UPS next day (shipping costs were $10). It came with a prepaid label eligible for UPS pick up from our residence, and was sent back to Apple via next day delivery. We’ll post an update soon about our experience.

Apple launched their iPhone 6 or later discounted out-of-warranty battery replacement program, after it was discovered iOS was throttling CPUs during low battery situations, in an effort to prevent unexpected shutdowns. Unfortunately, the ‘feature’ was discovered first by third parties, and later Apple apologized for not communicating the ‘optimization’ feature better to customers.

Have you had your iPhone 6 or newer battery replaced?

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  • Bill___A

    This is to be expected. I had decided to probably wait until near the end of the promotion to change my iPhone 6 Plus battery, and also look forward to a software update that will tell me more what’s going on.

  • Andy

    Will this new battery improve the phones performance?

  • space2001

    From what I’ve read, you will see an improvement if you run Benchmarking apps, or apps that have heavy processor demand, AND the battery is below an Apple defined capacity.
    In other words, the most obvious thing should be longer battery life before recharge needed. As to performance, it will most likely not be noticeable to most users.

  • Bill___A

    I have kept records of the benchmark speeds – however, I do not do anything demanding on this phone. It is operating normally and the battery lasts a lot better than my iphone 7. I recall app slowdowns in the iphone 6 plus some time ago but it has a lighter job now – so not urgent for me to replace.

  • space2001

    Well I went in for an iPhone 6 battery replacement – Coconut Battery showed it at 45% of design capacity.

    Apple Store here in Toronto accepted my appointment, I showed up and waited about 15 minutes beyond the time to be seen. Staff person ran the diagnostics, confirming battery was depleted, and then told me there was a 2 week back order to get the part in. I was then advised to hold onto the phone (they wont take it unless part is in stock), and that I would get an email within next 2 weeks to bring it back in and to go directly to the repair queue in store, no appointment needed for the second visit.

    Staff did do a check for nearby stores that had the part, and none in Toronto GTA had any, with the nearest being in Buffalo! This may have only been Apple stores being checked, not resellers.

    So, my take on this is:
    1) It would have been more useful to let me know that no parts available for a couple of weeks, before I went in to the store.
    2) staff were telling me and at least two other people in the same area that they needed to confirm battery was above or below 80% design. They were saying to anyone above 80% to come back in a few months and/or up to Dec of 2018 to get the battery then, as there was only one replacement per device.
    3) a remote diagnostic/chat in-app/Apple support app, would be more efficient than having to come in to have the part ordered.

  • Remiche

    I read last week that they stopped/wont be doing tests anymore- anyone can just go get the battery.

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