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Some iPhone X Pre-Orders with Nov 21-28 Delivery Dates ‘Preparing to Ship’ in Canada

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iPhone X remains hard to find at Apple Stores, despite Reserve and Pick Up being offered. For those who pre-ordered online back on October 27 and got delivery estimates between November 21-28, some users in Canada are starting to see their order status change to ‘Preparing to Ship’, suggesting delivery may come this week.

iPhone in Canada readers such as @YT_X_Gaming are seeing their pre-orders move to the ‘Preparing to Ship’ phase, despite an initial delivery date from November 21-28.

Iphone X preparing to ship

While others such as @JokerEh are seeing their credit cards being charged for their iPhone X pre-order, a sign delivery is imminent.

If you’re still trying to nab iPhone X, check out this tutorial on how to setup notifications for Reserve and Pick Up.

Has your iPhone X pre-order timeline improved?

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  • Keremmtl

    Mine is shipped with estimated delivery on 10th but I was able to reserve for pickup in store, thanks to your istocknow method.

  • Surfdot

    My iPhone X was scheduled between Nov 21st and 28th and this morning it was updated to Shipped. The UPS tracking says it will be delivered by Nov 10th. Woot

  • Olivier

    This could be explained because people cancelled their orders to instead get it at stores, or demand is not what was expected.

  • CMfly

    Mine is still Order In progress…. Fingers crossed it gets bumped up..

  • SOB

    Same here. No change for me. Getting tired of trying to do the reverse and pickup.

  • Learning Solutions

    Still in progress here too

  • I was lucky enough to score one at the door, Woot!!
    Canceled mine.

  • Riley Freeman

    i cancelled mine after i picked up my iphone via reserve and pickup on saturday

  • Riley Freeman

    people cancelling more than likely. I cancelled mine.

  • Riley Freeman

    i did my reserve and pickup and i was in and out of the eaton centre in toronto in 12 mins. That includes the time i got the parking ticket at the entrance and paying before exiting. My fastest experience ever with an apple store came from buying a brand new iphone. weird

  • Joe

    I am waiting for two phones (two separate orders). Both were supposed to deliver Nov 21 – 28. No changes yet, but I’m glad to see that some are arriving ahead of schedule. Hopefully I get lucky too.

  • DP

    I cancelled my Nov 21-28 order yesterday, but was still “Processing Items”. Got the phone in-store on Saturday with the Reserve/Pickup.

  • Nigel Brown

    same here. i picked mine up at square on saturday and was in and out in about 10 mins. cancelled my pre-order with the quickness lol… i also had a pre order with rogers and apparently it’s being delivered tomorrow. I had called them on friday and they told me it would be about two weeks… looks like ill be shipping it right back when it comes

  • Oliver Hoffmann

    Still showing Nov 21-28 for me and I’m OK with that.

  • Riley Freeman

    i have 2 coworkers waiting for theirs from rogers. Too bad you can just give them to otherr people and rogers make the switch on their end.

    DA WELL lol

  • Nigel Brown

    Lol, I know right! I’m actually surprised that it’s shipping so fast considering I made the order on the 31st.

  • dc07

    Pre-ordered 256gb iPhone got a delivery estimate of Nov 22-29 and Apple just charged my credit card for it

  • aRhyno

    Mines 22-29 still. Ordered 2 and had email receipt 13 mins after preorder opened

  • NoOneCares

    Mine was still processing when I canceled it. Even though I just missed out on reserving for in store pickup at 6am on Saturday, I was able to walk into that same store 5 hours later and they were in stock. Walked out less than 10 minutes later very happy.

  • Mr. Speedy

    Mine was scheduled for 21-28 and has now shipped as of this morning (Monday the 6). UPS shows delivery on Friday the 10.

  • Yoav Tigelman

    Are there specific iPhones which are being sent out early? My 256 black still shows Nov 21-28.

  • tomm

    I also ordered on the 27th 12:04 am and am supposed to get it Nov. 20-28th. Yesterday I got an email of a problem with my payment which was done with Apple Pay and a text message from my bank to send Y if I recognize this charge and the payment went through after texted Y back. It now says preparing to ship. Does anyone know where it’s shipping from? If it’s from Ontario, it will be a lot faster than shipping from China. thanks

  • joe

    lucky you! i’m still waiting for it to change…if it changes!

  • Mr. Speedy

    Nope, I think it only depends on your order in line. I guess I was at the front of the pack for (originally) a 21-28 Nov delivery.

  • Mr. Speedy

    I was very quick to pre-order on Oct 27 and had a Nov 3 date when I started the process, ended up with Nov 21-28 because the app made me re-enter my full address (grrrr), otherwise I’d have my iPhone X in hand as we speak!

  • Joe

    I have 2x 256GB Black on order. They both just changed status (2 minutes ago) to say its shipping today.

  • Joe

    Update: both my orders just updated from Preparing to Ship to Shipping. I placed my orders at 12:09AM and 12:30AM, if anyone’s nervous about theirs. Both 256GB in Space Grey.

  • Galaxy

    It’s still on Nov 21st-28th ? and order in progress.

  • TheOne

    My original shipment was Nov. 21-28 too and I just got a text and an email from Apple stating that they needed authorization for my Apple Pay.
    Seems like mine is preparing to ship too.

    Just reauthorized my card and now waiting for the status of my order to change ??

  • Josh

    I have 2 orders and both were completed by 3:20am on the 27th. Both said Nov 20-27 and no change yet. Hopeful though!

  • aRhyno

    This happened to me too… and I was shipping it to my work place so I had to run and dig up the address again…

  • Thereis Onlyone

    My 256 space grey got updated to ‘Shipped’ overnight last night. Originally scheduled for N.21-28, now Apple email says N.16th. UPS tracking says N.10th. I hope UPS is more correct than Apple, I’m going away for the weekend!

  • xxxJDxxx

    Tracking shows it’s left China! Scheduled for Nov 14th delivery.

  • David Hunt

    You guys are lucky! My order was timed at 12:30 PDT on Oct 29th. My original delivery time slot was Dec 7 – 13. It got amended to 5 – 12. Not impressed, but maybe with you guys getting bumped, my order will also get brought forward. Hope so I go on vacation on Dec 12 for 2 weeks. Would like my phone before Christmas. Tried iStock route without success and getting up at 6am hasn’t helped either. I really must get a life!

  • Alonso S

    Ordered 2 Silver 256gb ones. Mine changed to “Preparing to Ship” Still says Nov 22-29th but if what everyone is saying, maybe next week than??

  • Cody Woodward

    I had my order placed by 12:04am and had delivery of nov. 21-28. Yesterday my credit card was charged and it went to preparing for shipment. This morning it was shipped. Apple says Nov. 16th, but UPS says November 10th by end of day. That was for a 256gb space grey btw. My leather case just showed up today, so looks like I’m all ready to go now.

  • johnnygoodface

    Same here! 🙂 But UPS says the 10th, while Apple reports the 16th (was too 21 to 28 at first)… I guess I’ll soon find out

  • dc07

    Mine just shipped 🙂

  • bobby brown

    Mine changed to “Shipped” around 8pm on Monday(Originally Nov 21-28). UPS says expected delivery (to vancouver) is November 14th and Apple says 17th. Bummer…would’ve been nice if it came on Friday 🙁

    Edit: Just realized its a long weekend this week. Possible reason of the long delivery time?

  • xxxJDxxx

    Tracking shows it arriving in Korea this morning!

  • TheOne

    Shipped over night.
    Now UPS shows delivery on Nov. 13th

    I guess mine just missed the Nov. 10th’s train!

  • Sadly still waiting for mine to change 🙁

  • David

    Same here. 🙁
    This article really got me excited.

  • bobby brown

    What is your expected delivery date?

  • joe

    i agree 🙁 making me check so frequently
    even people with later dates are getting bumped up 🙁

  • Oliver Hoffmann

    Yes, I am wondering how people that seem to have ordered later than me (3:07am on Oct. 27th, email confirmation received at 3:11am) claim to have been moved up to a sooner delivery date. I keep checking and no change for me at all (265GB black). I would be exited if moved to an earlier shipping date even though I prefer to keep the original date as it will allow me to pay my credit card only a month later.

  • Hasan C

    No luck yet. Still 22-29 Nov preparing order. ordered around 03:17 EST. Let’s see

  • dc07

    UPS says November 13

  • Michael K

    My order for a silver 64 GB went through at 3:12 AM EST, was stuck at “in progress” and Nov 21-28 for the longest time. Just an hour ago, my credit card was authorized and now it’s showing as “Preparing to ship”. Can’t wait!

  • Alonso S

    If you don’t want to wait around all day for UPS to show up, create an account with UPS and add the tracking number. You can monitor it much closer plus pick it up at the UPS depot the morning of. Beats sitting around in my opinion.

  • Zawar

    Preparing to ship OMG 256 gb black

  • tomm

    My order has shipped today from China and is supposed to arrive on the 17th, I guess they think kit will take 10 days.

  • Yoav Tigelman

    Does anyone know how long it takes to go from preparing to shipped usually?

  • Olley

    ordered two 256GB in silver at 12:05 on the 27th. preparing to ship.

  • bobby brown

    Mine took around 13 hours yesterday.

  • Learning Solutions

    Ordered about the same time and just seen mine is preparing to ship and Card was charged

  • TurdInator

    WHAT THE EFF? i place mine at 12:15 and its only at Order in Progress

  • SOB

    Finally my order is being prepared to ship. But the dates r the same. Nov 21 to 28. Hopefully the date will be sooner.

  • sikh

    Ordered 256GB silver at 311am EST just got the ship email.

  • Olley

    both were shipped 10 hours later. awesome!

  • TheOne

    The package has been sitting at ZhengZhou, China ( GMT + 8 / EST + 13 ) for the past 24 hours with no movement!

  • CMfly

    OK mine shipped this morning!! UPS says Nov 15th.
    64GB Black version.

  • Olley

    Scheduled delivery 11/14

  • Don

    same here. mine was shipped yesterday but is still in ZhengZhou.

  • TheOne

    When’s your delivery?

  • Don

    my delivery date is Monday November 13th

  • TheOne

    Same!

  • Valentino6God

    https://uploads.disquscdn.com/images/e8d608375d2daf402e834c3f756004f98772f734d3352219285e7c242be80323.jpg Eaton Center just received stock I reserved two and there are more guys…My Toronto people hurry up and reserve away!!

  • Oliver Hoffmann

    My credit card just got charged. On the website still showing as order in progress, on the app it changed to preparing for shipment but the date hasn’t changed yet.

  • Mine got charged yesterday and is now shipping with a Tuesday deliverability date. There is hope! 🙂

  • Mine got charged yesterday and is now shipping with a Tuesday deliverability date. There is hope!

  • joe

    Mine is preparing to ship finally! Still shows Nov 21-28 delivery though – hopefully that changes soon!

  • Valentino6God

    Not sure where you’re located, however I just reserved in store see my comment in this thread…Eaton Center has been receiving stock today

  • Bradley Smith

    Mine shipped Sunday, was scheduled for Friday delivery, but now has been rescheduled for Tuesday because it got “stuck” for a day in Korea and Monday is a holiday. Ugh. Wishing I had cancelled on Sunday because Reserve & Pickup would have got me a phone yesterday instead.

  • For those tired of waiting or stuck on waiting for iPhone X, give this new tracking method a try! http://www.iphoneincanada.ca/news/tips-buying-iphone-x-canada-twitter-stock/

  • David Hunt

    Thanks, managed to snag one yesterday at the Richmond store after continually refreshing the Apple app on my IPad all morning. Cancelled my pre-order so no more waiting!

  • Valentino6God

    No problem. Nice!! Always great to hear positive results! No more waiting indeed! I can’t wait to utter those exact words and cancel my pre-order in the next two hours lol

  • TheOne

    Ugh! I totally hear you!
    I’m so tempted to cancel too! ?????
    It’s been sitting in ZhengZhou for over 30 hours now!!

  • Jon

    Mine change to preparing to ship about 5 hours ago. Still showing Nov 21-28 delivery.

  • johnnygoodface

    After going from the 21st to the 10th, I’m now back to the 14th!! C’mon! Make up your mind Apple!

  • Don

    my iphone is in Incheon Korea right now

  • TheOne

    So is my mine.
    The progress is agonizingly slow though ?

    And now scheduled delivery says : information unavailable!

  • xxxJDxxx

    Appears shipments were delayed for some reason. Apple got many of our hopes up our phones would be here this week only to then delay delivery till mid next week.
    My phones showing it arrived in Anchorage around noon today.

  • TheOne

    At the speed our packages are moving and taking day long breaks in each city I have a feeling we will be getting our phones in the original window of Nov. 21-28

  • Rohit Mallik

    Pre- Ordered mine on 27th at 12:19am! Still stuck on Order in Progress. Ordered the Space Grey 256GB with additional apple care!! don’t know why this delay, Is the delay for the additional apple care you’ll think?

  • Kent

    “Out for Delivery” on Friday morning.

  • Rohit Mallik

    Update: Preparing to ship at 13:00 PST.

  • xxxJDxxx

    A little confused by this: “A late flight has caused a delay. We will update the delivery date as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time”
    It says arrives today, but scheduled delivery is still tuesday….

  • TheOne

    Delivered?

  • TheOne

    Did they finally deliver it today?

    Mine has been sitting in Incheon, Korea for over 40 hours now! ( 30 hours in ZhengZhou, China prior to that )

    My guess is UPS is using bike messengers instead of cargo planes lol

  • Rohit Mallik

    Update: Shipped at 22:00 PST.
    ETA: 23rd November

  • TheOne

    No your Apple Care has nothing to do with the timing of your delivery.

    And wow!
    Your status changed to shipped and your UPS showing delivery on 23rd?
    12 days in transit is crazy!

  • Rohit Mallik

    I could say 4 days at least for it to come from Vancouver to my place as I stay in northern regions of Canada its quite remote tbh.

  • Rohit Mallik
  • Peter

    Mine too. Been there for like three days. This is so frustrating.

  • Mr. Speedy

    Mine arrived yesterday, Friday Nov 10 @4:30 pm. Originally scheduled for 21-28 Nov. My friend, who managed to place his order a mere few minutes after me, originally scheduled for the same date range, has his as “shipped” and his showing a delivery date of Thursday November 16. UPS took a full week, excluding the week-end (Monday to Friday) to get it to me.

  • dc07

    Mine’s been stuck in Korea for the same amount of time as well… our phones must be on the same plane.

  • Mike Weber

    Mine has been in Korea for about 60 hours!?!?!?

  • dc07

    Mine just updated to ‘Your package is being processed at the clearance agency’ after sitting for 48 hours in S. Korea

  • Mike Weber

    Mine is still stuck. I don’t understand why yours would be going through customs clearence. I would think this would be at a UPS facility just to be sorted & reshipped and not subject to customs. Where did they send yours after that?

  • Mike Weber

    I just talked to a guy at UPS. He’s gotten multiple calls on this issue. He believes that the phones are not stuck in Korea and it’s just an issue that the tracking information is not being updated. So, the packages are in fact moving though the shipping system! Most likely, the phones are all on pallets and scanned as a group and there’s some problem with that process. As they arrive at the hub in the USA or Canada the pallet gets broken down and the individual phones enter the normal shipping system. At that point, hopefully the tracking updates will resume.

  • dc07

    Still says it’s being processed at clearance agency

  • dc07

    Hopefully that’s the case… and it updates its location after it clears customs

  • Juliana

    Same here. The scheduled delivery date was Nov 13th until today. Now it’s unavailable. iPhone in Incheon since Nov 8th.

  • Mike Weber

    Sadly, looks like my iPhone was really stalled in Korea. After 4 whole days, it finally shows as departed. Not a tracking glitch after all. Do they not work on the weekend at the UPS hub there??

  • Daniel Jacques

    Same for myself, mine got to Korea on the 10th AM and didn’t leave until 13th in the PM, Apple is showing delivery for the 20th

  • Juliana

    Update: re-scheduled delivery for Nov 16th. Exception reason: “We currently have the package. The receiver requested clearance by a non-UPS broker.”
    :/

  • Don

    Mine is scheduled for Nov 16th too according to Apple’s delivery estimate.

  • David

    Its possible to track the ups flights that have our phones on them live from this website; http://uk.flightaware.com/live/iphone

  • dc07

    Got the arrival scan in Anchorage at 8am this morning! UPS is saying tentative delivery Thursday now after it was suppose to arrive today

  • Juliana

    Apple says 17th. UPS says 16th. It already left Anchorage, AK, but I don’t know where it’s headed – I live in Ontario.

  • Juliana

    Same for me. And it left Anchorage a few minutes ago.

  • Don

    i live in Ontario too!

  • Tony

    Schedule Delivery: Information unavailable.
    11/12/2017 8:35 pm Your package is in transit. We’re updating plans to schedule your delivery. /The package will be forwarded to a UPS facility in the destination Country.
    256GB Space Gray iPhone X.
    I have no idea what that means, lol. Has anyone seen this message in their status?

  • Tony

    Oh… delivery date set between November 20 to the 27th. per Apple.

  • Tony

    Schedule Delivery: Information unavailable.

    11/12/2017 8:35 pm Your package is in transit. We’re updating plans to schedule your delivery. /The package will be forwarded to a UPS facility in the destination Country.

    256GB Space Gray iPhone X.

    I have no idea what that means, lol. Has anyone seen this message in their status?
    Apple claims it will deliver on the 21st.

  • juliana

    Ontario, Canada – not California.

  • Juliana

    It happened to me, and a few hours later they provided the new delivery date and the package started moving.

  • Juliana

    Ontario, Canada? Because I just learned that there is Ontario, California. 😀

  • Don

    I’m in Canada. KW area

  • Juliana

    Now it says it will be delivered tomorrow, EOD. Let’s see.
    What yours say, Don?

  • Don

    Mine still says delivers Nov 16 on my Apple account.

  • Don

    According to ups my shipment is also coming tomorrow(Tuesday)! I really hope it’s true.

  • Learning Solutions

    Got the same message once it reaches one of the main hubs (mine was Louisville, KY, United States) then it updated with a delivery date

  • Juliana

    I officially hate UPS. It was scheduled for today. And today, at 8 am, it changed to “not available” again.
    “A mechanical failure has caused a delay. We will update the delivery date as soon as possible. / Your shipment is scheduled to arrive today after the delivery commitment time”

  • Don

    Mine apparently departed Mount Hope at 7:59am, im assuming its on the way to my house today. im only 45 minutes away from Hamilton.

  • Juliana

    Mine changed too. It has an activity saying that it will be delivered in the next business day, but the scheduled delivery is today, again. And it is in Concord (I live in Toronto). So I think there is a chance I get it today. Keep us posted, Don.

  • Don

    My item left Kitchener and is out for delivery. I’m in the neighboring city of Cambridge, so i should be getting it in the next few hours.
    Now I’m wondering how many of these iphones from this shipped batch will have defective screens.(green line)

  • Juliana

    Great news!!!
    Mine is still in Concord. :/ I am lowering my expectations now.
    Let’s hope we don’t get defective ones.

  • Geoffrey Spencer

    Same here. I have a feeling UPS lost our iPhones or misplaced them. UPS says they have the package (iPhone), still in China after 5 days with no movement. They had originally said Nov 16. Bumped the date to the 17th then finally to the 20th. Now they cannot give me a delivery date. I complained to UPS about this after re-arranging my appointments and meetings at work so I could work from home on the 16th. The CSR kept saying check our website often. Why can they not give me a date?!? The iPhone has been released by Apple and is sitting in the UPS warehouse in ZhengZhou!! I hope Apple dumps UPS and go with someone else. That is the beauty of competition. Now I see that a signature is not even required?!? On a $1,500 purchase, damn right I want a signature.

  • Kb

    Do you know how long do they take to ship the item after the status changed to Preparing to Ship.

  • Don

    It took exactly 1 week from them shipping from China to my door step.
    It shipped on a Tuesday and I received it the following Tuesday.

  • Rohit Mallik

    Same message!! contacted UPS they said the parcel is still under screening in China if your phone shipped on 11th November

  • Rohit Mallik

    where in use was it going that it went to louisville?

  • Colin

    My iPhone 10 received it’s “Origin Scan” at 15:09 local time ZhengZhou China on 11 November 2017 where it was “processed and ready for UPS”. Without further movement, it rested in ZhengZhou until the 14th at 20:13 local time doing nothing. Even though my iPhone was thousands of miles away from me, Apple Canada, also interested in my order processed and received my payment in full on the 12th even though it was still resting at ZhengZhou. On 16th of November at 17:25 local time, my iPhone left ZhengZhou and at 19:30 local time arrived in Incheon Korea where it once again, began resting. UPS says it has the “package” and is preparing plans to schedule delivery. My guess is my iPhone is not alone and is almost certainly resting along with thousands of other newly built iPhones, just waiting…..!

  • Rohit Mallik

    Mine also left on the 11th and rested 3 days in china! It got to china and left for anchorage in about 12 hours so its currently in anchorage!!
    Im not sure where your final destination is but from Anchorage it goes onto Louisville and then Seattle and Richmond if you’re on the west coast not sure about the east thats what happened with my friends phone.

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