A 7-year-old kid named Faisall Shugaa has recently spent almost $6,000 on the Jurassic World iPad game’s in-app purchases, including $2,200 spent in just one hour, the Daily Mail reports (via CultOfMac). Mohamed Shugaa, the kid’s father, said that Faisall knew the passcode to unlock his iPad, but he didn’t realise that his son had also memorised his Apple ID, which accesses payment information and only has to be entered once to make multiple purchases.
Faisall purchased $6,000 worth of Dino Bucks, used to upgrade dinosaurs and purchase new characters, not realising he was spending his father’s money. When Mr. Shugaa called Apple Support asking for a refund, he was told he was on a priority list but there was no guarantee he’d get his money back. He was shocked when he was told 65 transactions had been made to Apple from December 13 to December 18.
‘In the whole scenario how can Apple not pick up on how many transactions have been made by my boy?
‘Why wasn’t it flagged up? It must look like there’s a glitch in the system because there’s no way in the world that much could be spent in one day.’
You’re not buying a gift. It’s a game where you buy coins to upgrade dinosaurs,’ Mr Shugaa said.
Apple finally agreed to issue a refund to Mr Shugaa for the charges made on the Jurassic World game, but told him that it could take up to 10 business days to process.