Ontario MPP: Door-to-Door Telecom Sales Must Come to an End


According to a new report from CBC News, an Ontario MPP strongly suggests that the province should introduce a new ban on door-to-door sales of telecom services.

Liberal MPP Yvan Baker recently introduced a private bill that banned the door-to-door sales of water heaters, air conditioners, furnaces and water treatment systems. Baker is at it again, but this time he is targeting the major telecom companies. In an interview, he said:

“I think it’s beyond reprehensible that there are people who are misleading, who are using aggressive tactics to coerce people into these contracts that are not to the benefit of the consumer.”

Baker’s comments come after an investigation into Bell’s door-to-door sales tactics. The investigation saw a CBC producer go undercover as an employee of a company that sells Bell’s services door-to-door. Hidden cameras showed sales reps misleading homeowners on “guaranteed monthly prices” for all sorts of packages. They also mislead the homeowners when they asked about Wi-Fi reach and speed.

“When I saw the practices that were being used, they were very similar to practices that have been used in the past by door-to-door salespeople selling furnaces, water heaters, air conditioners and other products.”

Baker said that since the CRTC has taken no action, the province of Ontario should step up and start protecting its consumers from these despicable sales tactics. He said:

“At the end of the day … we just have to stop this. So if there’s a way for the provincial government to act to prevent this from happening, I think that that’s a good idea, if the federal government does not act.”

The report tells the story of one man, who said that the sales rep that approached his front door convinced him to buy a TV package when he doesn’t even own a TV!

Even though these telecom companies are federally regulated, the CRTC will not hold any inquiries into the sales tactics of these companies. It seems as though it is now up to the province of Ontario to do something about this.


  • Aleks Oniszczak

    “Baker said that since the CRTC has taken no action, the province of Ontario should step up and start protecting its consumers” The CRTC and FCC are so obviously corrupt. Why do we keep voting in governments that allow corporate “donations” to be the main factor in deciding policy.

  • JonathanM

    There should be an investigation into any potential bribery that goes on between RoBelUs and CRTC officials

  • JonathanM


  • Olley

    awe you’re too nice. I’d have yelled them to F OFF in the face.

  • It’s really annoying for sure. Our apartment buildings have some sort of agreement with Telus, that Tennants get a discount on Telus TV/Internet (small package) if people sign yearly leases.

    We prefer Shaw Cable, so the buildings/Telus know which units aren’t with Telus and have a guy come around every few months knocking on all the doors trying to push their services. Of course conveniently failing to tell you after 6 months the rates double off this “amazing deal” they have to offer.

    I know how they roll, so I don’t get fooled, but they’re often quite convincing, I wonder how many they sucker in my buildings.

  • Spiridus

    That’s what is amazing about having a Ring Doorbell….”who’s at the door?” Open Ring, “Oh….solicitors, again…ignore it”. Hahaha!

  • geekyaleks

    This garbage must be stopped. We had some of these people representing Bell come to my door, and they are very aggressive and pushy. In the end I did not take their offers because they were pushy and also because a change in providers would cause me to have to go into their modem and change all kinds of port forwarding so as to allow my security cameras etc..

  • Allan

    Bell Canada and Air Canada – some of the most hated corporations in Canada.
    Bell Media also owns most of the TV and Radio stations … approved by the CRTC.

  • mcfilmmakers

    What about online sales through bell chat – a consistent source of false advertising and misleading sales!!

  • mcfilmmakers

    CRTC is the only thing protecting you from robelus getting everything got wants. It isn’t perfect but we are damn well better off with it than without it.

  • Bill___A

    Why not just prosecute them for misleading sales?

  • Doorbell cameras are amazing for ignoring solicitors. If any real visitors are coming nowadays, you know they’re coming via text or phone anyways.