Quebec City Airport First in the World to Use Apple Watch for Workforce


The Apple Watch is now being used to support Quebec City Jean Lesage International Airport (YQB) and its workforce to help make operations run faster and more efficient.

The airport, along with air transport IT specialist SITA, announced the “world’s first use of the Apple Watch for an airport workforce.” The Apple Watch will enable duty managers to receive important notifications to their wrist to take appropriate action as needed.

Quebec airport apple watch

Marc-André Bédard, Vice President, Information Technology, Aéroport de Québec, said Apple Watch will allow duty managers to get alerts instantly on the wrist; previously they had to reach for their tablets:

“For example, they may get an alert to say that two planes are arriving simultaneously and have been assigned to the same gate or that there is a delay at a certain gate. Previously, they would have checked their tablets regularly for updates. With the watch, a vibration alerts them to an update so they receive vital information just by glancing at their wrist. They can then take immediate action.”

SITA created the app for the airport and setup systems to link the Apple Watch to the company’s centralized Airport Management solution, currently being used in 150 airports in 48 countries.

Jim Peters, Chief Technology Officer, SITA, said: “Using the Apple Watch at Quebec Airport harnesses all the power of SITA’s Airport Management solution to deliver information and updates to staff in a faster, more agile way.” The company’s boarding pass API already works with Apple Watch.

Québec City Jean Lesage International Airport served over 1.5 million passengers in 2014, up 6.7% from the year before.

Apple Watch definitely is going to change the game for workers in numerous industries. Just the other day, I was at a friend’s house watching an arborist cut branches while suspended 75 feet up in the air. His iPhone rang down below but he couldn’t answer it. All I could think was, “this dude needs an Apple Watch.”


  • Tim

    As someone who doesn’t see why anyone would want this device for personal use, this is a usage case that actually makes sense and it likely makes sense in other dispatch related industries.

  • MGSayah

    I hope that someone told Mr. Bedard that the Apple Watch is only compatible with the iPhone, not with tablets!
    “Previously, they would have checked their tablets regularly for updates.”

  • “Apple Watch definitely is going to change the game for workers in numerous industries.” – 100% agree with you Gary!

    Remember when Google Glass desired, and still desires to do the same. I think Apple Watch/smartwatches will start to take over this market instead. Most everyone wears a watch, or wouldn’t mind wearing one, and they wouldn’t have to look like a dufus while wearing it.

    I work with YVR a lot and I could see their workers benefiting the same way. They are also very tech savvy and have updated much of their work force with new iPhone 6/6 Plus phones.

  • With Apple Watch being able to connect to Wi-Fi networks on their own, if workers accidentally leave their phones on their desks, they can still get alerts in Wi-Fi coverage. Never again will people be able to say “I didn’t get your message!” lol

  • Rio

    What? Lol

    Now they can get their update on their watch and go use their previous tablet app to make the necessary changes.