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Survey Finds iOS 6 Satisfaction Rate Has Slightly Decreased From iOS 5

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Typically when companies release a new operating system it’s suppose to add features that the user-base will enjoy. When Apple released iOS 6, that was the situation for the most part, other than the new maps application everyone is grouching about.

On Device, a mobile customer research firm, held a survey over the past week to find the average satisfaction rate of iOS 6 users. Around 16,000 iPhone owners from the U.S. took part in the survey and found that the satisfaction rate of iOS 6 had decreased from iOS 5. The result wasn’t a huge change, as iOS 5 was rated a 7.75 and iOS 6 was just below at 7.65.

When iOS 6 was released, it came with a few notable changes, but was nothing to be mind blown about. A few of the best features included Siri, Facebook integration, Passbook, Facetime over cellular, panorama photo mode, and Maps. A majority of users have complained that iOS 6 Maps are un-detailed and include errors such as streets being misplaced.

TechCrunch explains this is the first time satisfaction has decreased upon an upgrade:

“We have always seen an increase in device satisfaction as consumer upgrade their mobile operating system from one version to another,” On Device CEO Alistair Hill explained in an emailed statement, adding that that’s also traditionally been the case among Android OS versions. The company notes that especially compared to the jump between iOS 4 and iOS 5, which shows strong improvements, the drop from iOS 5 to iOS 6 seems especially unusual.

If you would, give me your ratings for iOS 5 and iOS 6 on a scale of 1 through 10.

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  • Farids

    They should’ve done the survey internationally where Siri wasn’t supported and now is. I owned an iPhone 4S for almost a year and barely used Siri. Now, I’m using it everyday. For that reason alone, I’d say the satisfaction level in Canada must’ve gone up by a great deal. In other countries, likewise.

  • Sly

    My satisfaction has gone up. Fb integration and Siri. Once I can download a standalone google maps I’ll be all set.
    iOS 4 – 8
    iOS 5 – 7.5
    iOS 6 – 8.5

    At least they finally got rid of that horrible YouTube app.

  • It breathed life back into my 3GS… iOS5 made it a bit on the sluggish side.. Now it’s usable again!

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