How to Setup Shaw/Telus Email on the iPhone

by Gary on April 20th, 2008

Are you a Shaw or Telus customer? If you are, most people out there are still taking advantage of @shaw.ca or @telus.net email addresses. Personally, I was happy with my @shaw.ca email address in the past, but once I started using a Gmail account, I’ve never looked back.

For those who want to setup their @shaw.ca or @telus email address on the iPhone, the instructions are straight forward–but if you’re new to all this iPhone stuff, then these step by step instructions might give you a helping hand. I got the idea for this post from a request via the Contact Page. Read on for more info!

How to Setup your Shaw Email Address on the iPhone–For Rogers Wireless Customers

**EDIT** I apologize for not updating this sooner. Instructions below are courtesy of Virage from the comments–thanks!

1. Create new mail account
2. Select POP (not IMAP) type of an account
3. Enter Name (user name of your email account ie. for user@shaw.ca would be user)
4. Enter Address: this is your email address ie. user@shaw.ca
5. Enter Description: whatever you want to display in your listing of Mail accounts
6. Incoming Mail Server:
- Host Name: pop.shaw.ca
- User Name: user (or whatever following instructions in #3 above)
- Password: the password you use to check email from your mail account with shaw.ca
7. Outgoing Mail Server:
- SMPT: smtp.rogerswirelessdata.com
- This entry will set it as the Primary Server; click on this entry to complete rest of the details
- User Name: blank – optional (do not attempt to enter your shaw.ca or Rogers account name here)
- Password: blank – optional (do not enter anything here either)
- Use SSL: set to OFF
- Authentication: leave at default Password
- Server Port: set to 25

Note: the Incoming Server Port is 110; outgoing is 25

These settings remain in effect EVEN when you are connected to your wireless network. There is no need to setup additional servers ie. the outgoing Shaw server as this likely won’t work. The iPhone defaults to wireless connection for all of its downloads etc. and uses Rogers SMTP server for outgoing email EVEN if you are connected to your network.

How to Setup your Telus Email Address on the iPhone

Step 1: Follow my instructions above, but enter these settings instead in the appropriate areas. You’ll have to choose between POP or IMAP for your Incoming mail server:
–Incoming (POP) server: pop.telus.net or (IMAP) imap.telus.net
–Outgoing (SMTP) server: smtp.telus.net

I just tested this account with my old @shaw.ca email and sending/receiving email works great. The verification of the POP account took longer than normal but it configured properly. Hope this helps those folks looking to setup their Shaw/Telus emails on their iPhones! Let me know if you have any other questions.

For Telus users…follow this advice from Neil:
my telus is working great now. USed all of the advice above and got it working.
the 2 mailboxes is the key:
pop.telus.net

turning off the smpt.telus for outgoing and going with ROGERS server.

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Marilyn Kolbuc

We have just purchased new iphone. I am able to receive shaw webmail but not able to respond to anyone. Help, what are the correct settings.

Mitch

Thanks, it worked.

dan

how about shaw imap account to enable multiple folders on my iphone (pop does not allow multiple folders, ex; saved, work, etc).

mobilemarketingsoftware

My Telus email used to work but none of my Telus email accounts work now. Only gmail works

will

thanks

Virage

The instructions supplied above are NOT CORRECT and misleading. It would be great if the author reviewed his / her comments for validity from time to time as he / she is mis-informing the iPhone users ... many of them are probably as frustrated with the volumes of misinformation out there. Here are the facts:

For the iPhone to correctly fetch and send emails on the Rogers network while NOT using Rogers email account, the email settings have to define the EMAIL SERVICE provider's INCOMING email server and the WIRELESS SERVICE provider's OUTGOING email server. This two way street is set up on purpose so that users cannot exploit EMAIL SERVICE provider's servers for spam or solicitation.

The correct settings for iPhone 3GS on Rogers Wireless with Shaw email are as follows:

1. Create new mail account
2. Select POP (not IMAP) type of an account
3. Enter Name (user name of your email account ie. for user@shaw.ca would be user)
4. Enter Address: this is your email address ie. user@shaw.ca
5. Enter Description: whatever you want to display in your listing of Mail accounts
6. Incoming Mail Server:
- Host Name: pop.shaw.ca
- User Name: user (or whatever following instructions in #3 above)
- Password: the password you use to check email from your mail account with shaw.ca
7. Outgoing Mail Server:
- SMPT: smtp.rogerswirelessdata.com
- This entry will set it as the Primary Server; click on this entry to complete rest of the details
- User Name: blank - optional (do not attempt to enter your shaw.ca or Rogers account name here)
- Password: blank - optional (do not enter anything here either)
- Use SSL: set to OFF
- Authentication: leave at default Password
- Server Port: set to 25

Note: the Incoming Server Port is 110; outgoing is 25

These settings remain in effect EVEN when you are connected to your wireless network. There is no need to setup additional servers ie. the outgoing Shaw server as this likely won't work. The iPhone defaults to wireless connection for all of its downloads etc. and uses Rogers SMTP server for outgoing email EVEN if you are connected to your network.

That simple!

Ymir

Can we "SEND" on Iphone yet our Shawmail emails?

BreakbeatMethod

There appears to be a known bug in the Iphone firmware that does not turn off SSL even when prompted to do so.

This glitch effects Iphones quite intermittently but the trend is to have all of the correct user info and a valid internet connection yet even when the inital set up has concluded things work well when it actually comes to sending mail its a no-go.

Call Mac support and let them know, they might have a fix. Email and internet service providers do not.

virage

The instructions supplied above are NOT CORRECT and misleading. It would be great if the author reviewed his / her comments for validity from time to time as he / she is mis-informing the iPhone users ... many of them are probably as frustrated with the volumes of misinformation out there. Here are the facts:

For the iPhone to correctly fetch and send emails on the Rogers network while NOT using Rogers email account, the email settings have to define the EMAIL SERVICE provider's INCOMING email server and the WIRELESS SERVICE provider's OUTGOING email server. This two way street is set up on purpose so that users cannot exploit EMAIL SERVICE provider's servers for spam or solicitation.

The correct settings for iPhone 3GS on Rogers Wireless with Shaw email are as follows:

1. Create new mail account
2. Select POP (not IMAP) type of an account
3. Enter Name (user name of your email account ie. for user@shaw.ca would be user)
4. Enter Address: this is your email address ie. user@shaw.ca
5. Enter Description: whatever you want to display in your listing of Mail accounts
6. Incoming Mail Server:
- Host Name: pop.shaw.ca
- User Name: user (or whatever following instructions in #3 above)
- Password: the password you use to check email from your mail account with shaw.ca
7. Outgoing Mail Server:
- SMPT: smtp.rogerswirelessdata.com
- This entry will set it as the Primary Server; click on this entry to complete rest of the details
- User Name: blank - optional (do not attempt to enter your shaw.ca or Rogers account name here)
- Password: blank - optional (do not enter anything here either)
- Use SSL: set to OFF
- Authentication: leave at default Password
- Server Port: set to 25

Note: the Incoming Server Port is 110; outgoing is 25

These settings remain in effect EVEN when you are connected to your wireless network. There is no need to setup additional servers ie. the outgoing Shaw server as this likely won't work. The iPhone defaults to wireless connection for all of its downloads etc. and uses Rogers SMTP server for outgoing email EVEN if you are connected to your network.

That simple!

Ymir

I can receive my shawmail on my Iphone but I can not reply. I inquired a while back and there wasn't a way to do it yet. Is there now?

bevkaiser

Your Shaw mail sounds like what they told me
What about the additional thing of Mobile me?

I am getting a bunchof old emails to my iphone that I cannot delete, it just keeps coming back , like a bad Halloween movie.... I was told this must be coming from Fido... any ideas how to stop this?

Mogal

k, this is awesome, I got my shaw account on the ipod touch now!!!!

Question, how do I get my folders now?!?!

BZ

Hi there im new here and tried to set my iphone to retrieve my shaw yahoo mail, that works fine. I can send and receive all my email thru yahoo.
I had some trouble with setting up my shaw account but after reading some of the posts i got it working with the pop.shaw thing and setting it up to smtp.rogers stuff,now it works great and its fast,, i stumbled on a bit of a glitch tho,, i noticed that I can put the rogers smtp on incoming and outgoing and they work, also I accidentally put SMTO instead of smtp in one of the settings and it still worked,, any ideas why?
Thanx

1His_Nibs1

Sorry but the instructions aren't 100% clear to those who really read them. Maybe more or better punctuation so as to be more concise. I used the forwarding option on Shaw and have my messages forwarded to me via my windows live mail address. If you go to Shaw and then the Manage Email & Webspace page and then click on Manage Email. Under whichever mail account/s you have click on the one you use most often (if you have multiple email addresses as I do). You're then directed to the Manage Email page and from there you can enable forwarding to another email address i.e: Gmail, Hotmail, (not Yahoo) or whichever mail provider you use. Hope this helps those who found the above instructions ineffectual such as myself.

Virage

The instructions supplied above are NOT CORRECT and misleading. It would be great if the author reviewed his / her comments for validity from time to time as he / she is mis-informing the iPhone users ... many of them are probably as frustrated with the volumes of misinformation out there. Here are the facts:

For the iPhone to correctly fetch and send emails on the Rogers network while NOT using Rogers email account, the email settings have to define the EMAIL SERVICE provider's INCOMING email server and the WIRELESS SERVICE provider's OUTGOING email server. This two way street is set up on purpose so that users cannot exploit EMAIL SERVICE provider's servers for spam or solicitation.

The correct settings for iPhone 3GS on Rogers Wireless with Shaw email are as follows:

1. Create new mail account
2. Select POP (not IMAP) type of an account
3. Enter Name (user name of your email account ie. for user@shaw.ca would be user)
4. Enter Address: this is your email address ie. user@shaw.ca
5. Enter Description: whatever you want to display in your listing of Mail accounts
6. Incoming Mail Server:
- Host Name: pop.shaw.ca
- User Name: user (or whatever following instructions in #3 above)
- Password: the password you use to check email from your mail account with shaw.ca
7. Outgoing Mail Server:
- SMPT: smtp.rogerswirelessdata.com
- This entry will set it as the Primary Server; click on this entry to complete rest of the details
- User Name: blank - optional (do not attempt to enter your shaw.ca or Rogers account name here)
- Password: blank - optional (do not enter anything here either)
- Use SSL: set to OFF
- Authentication: leave at default Password
- Server Port: set to 25

Note: the Incoming Server Port is 110; outgoing is 25

These settings remain in effect EVEN when you are connected to your wireless network. There is no need to setup additional servers ie. the outgoing Shaw server as this likely won't work. The iPhone defaults to wireless connection for all of its downloads etc. and uses Rogers SMTP server for outgoing email EVEN if you are connected to your network.

That simple!

1His_Nibs1

Do you know the settings for Fido? Thanks for your feedback.

1His_Nibs1

Sorry did you reply to this? I think I accidentally deleted it. Sorry about
that?

1His_Nibs1

Thanks, that's a tremendous help but may I bother you for one other
query? Do you know the address for Fido instead of Rogers? Thanks very
much!

LtodaEO

THANK YOU SO MUCH.... super great instructions and worked like a charm.

Cheers
L

Adam

pop.shaw.ca works for me to receive, but nothing works to send. have to turn it off and use rogers.

Thomas

HI,
Im travelling to London and Sweeden next week and want to be able to SEND and RECIEVE email from my shaw account. What is best way to do this on my phone?
Thanks,

chris

thank you! this worked for me as well with a shawmail account out of lethbridge! many thanks!

Rob

Shaw email server is : shawmail.cg.shawmail.net
I called shaw and was told to use this for both incoming and outgoing email. Port should be 110, but not sure on that. I have done all that Shaw, Rogers, Apple have suggested, nothing works so far.

A.K.

YOU ARE A GOD!!! Worked perfectly!!! GOD I TELL YOU! GOD!!!!!

creu007

Martin Belanger:
I think you can just forward all of you other addresses to the one G Mail account & have everything sent to your ipod from there.

creu007

This is also my issue with G Mail. I need to receive my e-mails as they are sent to me. If there is lag, which I hear there is from a few people, it would not be acceptable.
Maybe there are some people who use G Mail who would comment on the lag time involved in forwarding a shaw account through a g mail account.
Thanks,
Creu007

creu007

This is also my issue with G Mail. I need to receive my e-mails as they are sent to me. If there is lag, which I hear there is from a few people, it would not be acceptable.
Maybe there are some people who use G Mail who would comment on the lag time involved in forwarding a shaw account through a g mail account.
Thanks,
Creu007

Gary

I used an @shaw.ca email years ago and would be frustrated with backing up email everytime I had to format my PC, syncing email from different locations, etc.

In 2005 I fully converted to Gmail and it's been a dream ever since. IMAP with Gmail is amazing since all your outgoing and incoming emails are synced to the server! No more POP3 issues with downloading in one place screws it up when you try to get it on another machine/device.

Seriously folks, try out Gmail it's way better than @shaw.ca email! More storage and it works flawlessly on the iPhone! :)

creu007

I got my e-mail to work through shaw finally. My problem was that the iPhone's default is to set up an imap server for incomming mail. I spent many hours on the phone with rogers and shaw each saying it was the other guys issue.
So when you set up the new account, make sure you set up a pop3 account and not the default IMAP account.

Neil B

I feel bad for all you people who have been wrestling with this one for months. I've been watching all the comments. I have a Shaw email account and all I did was start forwarding all my Shaw messages to my Gmail account. The iPhone checks Gmail just fine and I don't have to keep separate inboxes for each account. (If you actually WANT separate inboxes, then this doesn't help of course, but I'd still recommend setting up a separate Gmail account for that Shaw account then.)

I've travelled quite a bit and Shaw's email always gave me trouble when I wasn't within their IP range. I just quit trying to work within their system and went with this forwarding-to-Gmail one. I haven't had any problems since.

Jay

hi there, dumb question, but how do i set it up to forward my shaw messages to my gmail acocunt?
thx

Shaw User

The information stated here is inaccurate. Using "shawmail" under any circumstances is NOT the reccomended information. If you call shaw technical support they will tell you this. Use "shawmail.cg.shawcable.net" or replace "cg" with your local info (such as gv for greater victoria) for the outoging mail server ONLY. Use pop.shaw.ca for the incoming server otherwise you will not be able to retreieve email when you are connected to a non-shaw network (such as Roger's 3G network, or 3rd party ISP wi-fi). Also you must use roger's outgoing server while connected to their 3G network and shaw's outgoing mail server shawmail.gv.shawcable.net when connected to a Shaw service via wi-fi.

Ed

I prefer using iphonemail here: http://www.iphonemail.net

Fibro

Can't get my Touch to accept the fact that I have several aliases for my Telus account. If I try to enter a new name that uses the same User Name I am told that "The POP account "......." is already configured". Any suggestions, please?

soud

loook why he tell me pop3.live.com not respnding why and say get mail plus

LoWd0Wn

yep Johnny B's post was right

eden Rausch

Yeah..... this is painfull. I've managed to receive mail now using pop.shaw.ca and
smtp.broadband.rogers.com. sending comes up "sender address was invalid".
It's weird seeing as I checked my account.... incoming and outgoing mail server is
set to shawmail.vc.shawcable.net. I've tried every combo possible that's been up
with no luck. Not to worried about Wi-fi at home for now. Sounds like some variations work for shaw users..... not yet for me man.

any ideas?

Lars

I'm with Fido and here's what I have done to sync with my Shaw outlook, works very well. Follow the original posting that spawned this thread BUT add the following

Incoming Mail Sever: pop.shaw.ca

username: (whatever you want)

Password: (whatever you want)

SSL: off

Server Port: 110

Outgoing Mail Server:

SMTP (Primary): gprs.fido.ca

SMTP (secondary): shawmail.gv.shawcable.net

SSL: On

Server Port: 25

Next go into settings and:

Click on "Fetch New Data"

Click "Push" button to "on"

Click "Manually" (helps to save battery life)

Click "Advanced"

Click your email address

Click "Fetch"

This works very well on both 3G and Wi-fi. The only thing that I have found less desirable, is that when using my iphone to send email from my shaw email account ,it does take on average 1-2 minutes to do so. This is why I also have a gmail account.

Darren

mike

I got my shaw email to work on my iphone! *Finally* I followed Johnny B's instructions from 2008-08-29 (thank you so much Johnny B). Maybe it was my setup, but after following Johnny B's instructions I had to go back into the mail settings and set the incoming shaw mail server to pop.shaw.ca. The outgoing is as Johnny described and now I can send and receive email with my shaw.ca email address. woohoo!

simon

get your free iphonemail and no more trouble sending email :)

justin dallaire

guys just to help you out i am an Iphone tech support agent now if you cannot get your e-mail working when you are on the 3G network but it works when you go home and connect to your Wi-Fi chances are you created that account when connected to a Wi-Fi connection ... few things to try at this point //1. delete your account // 2. turn OFF Wi-Fi // 3. reset network settings (settings - general {at the bottom} - reset - reset network settings // 4. recreate your account make sure Wi-Fi is OFF stay on 3G //5. once account is set up goto settings- mail contacts and calendars - go into your email details to see pop/imap info and where you can see host name for incoming mail server go and tap on SMTP - make sure primary is turned off and ROGERS SMTP SERVER ON //6. go into mail and see if you can get your emails // 7. check your info to make sure your address and description and username are all the same (your full email address ) try different combinations of ROGERS SMTP server and smtp.rogerswirelessdata.com 1 of them will work

hope this helps guys i am favouriting this page so if you have any questions or informations that you would like to ask plz do so and i'll assist as much as possible

A

I was told by Shaw technical support that iPhone support is not possible as connection to their mail servers is permitted ONLY via Shaw Cable Modem - which of course, the iPhone doesn't use. The only alternative is Shaw webmail via browser, or forwarding shaw accounts to mobile.me account. I found that a bit surprising based on comments here - however, seems quite likely.

Neil

I believe it is just data....
can someone else clarify?

its a great phone, ROGERS is dropping the ball with support however.

AL

this is probably a dumb question.. but if outgoing mail is sent via the Rogers SMTP server, will Rogers charge me for that??? i've got the 6 gb data plan, so if it's just data then that's fine. as long as it's not an extra charge on top of data!

Tommy

Hi
I have been trying to setup my shaw mail account on my iphone 3g and I still cannot send or recieve any emails. I have tried all of the above combinations and still cant seem to get it to work.
Any suggestions

Neil

OK, try this... this is what I did and it works for my TELUS account...
all laymen terms:
stick your iphone in your computer so you can SYNC Itunes with your Iphone.
Under Mail go to INFO
You should see your email accounts on your computer.
Click the one you want to sync onto your phone (ie. bobsmith@telus.net)

Now, ALL of the settings should attomatically get set up just as they are on your home computer. If it works at home, it should work on your phone.

BUT - I had to change the SETTINGS on the phone.
go to Carrier and choose the ROGERS WIRELESS option.
(Wifi isn't always available and if that was the default setting my mails never came or went... but on the Rogers Network I could access my mail wirelessly)

This should be the same with Shaw.
Of course, for what we are paying per month, ROGERS should have been making this WAY EASIER for us all!

donna

Thank you for post. I will try this...and re: rogers....it would be nice if they knew how to work the product they are promoting. For the cost involved, they should come to my house and set up for me:) Thanks, Donna

donna

Hi need help with iphone set up for shaw.ca email account. I am with Rogers.
above when stated "2mailboxes" I am confused..Have had much problem and don't want gmail ....Is there straightforward way to get this to work?
Sent back 2 iphone with other issues, and rogers nor shaw has any answers.
Been annoyed for 6 wks...Thanks, Donna

Alex

I am trying to set up my telus account on my iphone and my provider is fido. I used both the above method and bill's method and i recieved this notification:
POP account verification failed
account is locked by another session or for maintenance, try again.
Does anybody have any ideas as to what is wrong or what i can do to get it working?
Thanks a lot

MikeM

Bill's method worked perfect for me. I had just thought Edge was too slow, as mail worked fine on WIFI. Now it works great on both.

David

wow, after much patience and trial and error it works!! thank you to Bill and Neil!!! I now can receive AND send!

Neil

UPDATE:
my telus is working great now. USed all of the advice above and got it working.
the 2 mailboxes is the key:
pop.telus.net

turning off the smpt.telus for outgoing and going with ROGERS server.

Thanks everyone!
N.

Rico

Bill,

Thanks very much for your post!!! I'm a Shaw customer on Fido and my email works like a very shiny glimmering charm!!!

I was considering opening up a gmail account, but I already use a hotmail & shaw account.... the last thing I wanted was another account to manage. So, Bill thanks again it works great!

Bill

I emailed Shaw tech support on how to get email going on the iPhone, and they sent me the following. I tried it, and it worked like a charm. I'm posting it because the directions are a little different from what has already been posted. There is info specific to both Rogers and Fido in here.

touch Settings
touch Mail, Contacts, Calendars
touch Add Account...
touch Other
in the Name field, enter the display name that you would like to appear in your outgoing messages in the Address field, type your email address in the Password field, enter your password the Description field should be automatically completed with your email address touch Save touch POP in the Host Name field, type pop.shaw.ca in the username field, type the part of your email address before the @shaw.ca it will be necessary to use the outgoing mail server name of your wireless service provider (gprs.fido.ca for Fido, smtp.rogerswirelessdata.com for Rogers) touch Save if prompted to continue without SSL, touch Yes

Your iPhone should now be able to access your Shaw.ca email account through the cellular network or Wi-Fi.

Happy iPhoning! :D

donna

Thank you for your post, will you clarify that after your directions....I will be able to send, read, reply to email even when in 3g or wi fi? Because right now...shaw works fine on wi fi at home send and receive, but when out and about, I cant reply.
Pls help. Donna

donna

Hi thank you for your post...I just posted asking for this type of info
I am not clear on your direction..."type your email addy in the password field"
Is this correct? Pls reply...thanks, Donna

Neil

Ok, that's enough.
Now I can send but recieving is unreliable.
Tried the 2 accounts for WIFI and 3G, seems good!
error:
connecting....

then:
connection to pop.telus.net failed

Shaw here I come?
Rogers?

This thing has to work more consistently than this! ;-)

Neil

Yeah, darn Telus... I simply can't send stuff reliably. It says SENDING for ever.
Any ideas: using:
smtp.telus.net for my outgoing.

Aarg!

(do i really have to change to SHAW? which i will to make the Iphone everything it should be!)

Johnny B

Let me clarify what I did to get mine working.

First, I have to email accounts on my iphone.

1. The first one is for wi fi emailing (while at home). I synced my email with settings through i tunes. This worked like a charm.

2. The second account is for emailing through 3G network.
The incoming server is pop.shaw.ca
The outgoing server is shawmail.ed.shawcable.net (use your own city abbreviation in place of ed)
Make sure POP is clicked on the top of the set up menu.

After doing this the iphone should have no problems setting up the email.

Once this is done, you have to go to settings>mail>the second account. Scroll down to the outgoing server. open this and turn on Rogers SMTP server. This will then allow you to send email through your second account. It takes about 3 min to go through since it has to cycle through the shaw server then to the rogers server.

The downside is that you will get duplicate emails from account 1 and 2 when at home since wi fi and 3G will work. Also, it is a bit slow to send the email.

The upside is that the email actually comes from a shaw account and not another address. I hate when I reply to an email and a reply back comes back to me to that other address that I don't check when I'm on my computer (me.com). otherwise, I can't get shaw to work on 3G

Hope this helps! If anyone else has a better set up, please post!

Gary

Thanks for this Johnny. This is going to help out so many people---great write up! ;)

Neil

Ok, spoke too fast.... its taking a really long time to send email. Then, CANNOT SEND MAIL - One of the recipient addresses was invalid - comes up But I know the address is fine.
Any ideas?

neil

Hey all,
Thanks... got it. Used Johnny B's advice and ran a SYNC through Itunes.
Works like a charm.
Now, my IPHONE is perfect.
Now I just need to find more toys and games to fool around with!
Thanks!

Chris

I have a telus account and I found that outgoing mail could be sent without WiFi if I turned off STMP.TELUS.NET and turned on the rogers wireless STMP mail server on the iphone.

Johnny B

I just recently got a 3G and was having mucho problems trying to get shawmail on my iphone. I FINALLY got it to work on both wifi and 3G network! First, I synced my POP settings with my phone using ITunes. Just go to the summary page when your iphone is connected and click sync POP mail. This will allow for WIFI emailing when at home or on any shaw network. In the iphone, I then went to SETTINGS>MAIL>you email account>outgoing SMTP server. Once in the SMTP server, you can then scroll down and you will see Rogers SMTP server. Click on this and then turn it ON.

Once all of this is done, you will be able to send emails with your reply address being your shaw account! It will first cycle through the shaw outgoing server, and if it doesn't work because you are on 3G, then it will cycle to the Rogers SMTP server. It isn't instantaneous. It takes approx 3-4 minutes for the email to be sent, but at least it works!

I don't like forwarding my mail to my me.com account and have a different reply address.

Hope this helps

Quartis Winnpeg

Ok, my jaw just dropped. That was so easy, i feel stupid! Thank you so much!

Gary

Cheers!

Kari

FINALLY!!! Nothing worked until this. Thank you SO much for posting this.

Gary

Neil: You should be able to have telus set to forward...try the telus webmail site.

Neil

Aaaarg.... I use Telus and can't send or recieve anything! Used above settings but all i get is sending .... but nothing is sent or recieved.

Can i forward my telus stuff to Gmail somehow?

Neil B

"and you also need to log into your account and allow your account to be accessed from outside domains. You do that from your member services area."

@ Different Andrew: Where exactly is this Member Services area? And the "outside domains" option? I've logged into my Shaw customer care area and have looked around quite a bit, but can't the area or option you mentioned.

Thanks!

Tony

:( not working for me..... i am using fido,

rondta

for fido
name: your name
address:your email address
description: name of account
incoming
host name:pop.shaw.ca
user name:account name
password: your email password
outgoing mail server:smtp.gprs.fido.ca

Chris

It works fine if you put "shawmail.ed.shawcable.net" for both incoming and outgoing servers. obviusly substitute "ed" for where you live... use this link to help with that. http://www.shaw.ca/en-ca/CustomerCare/InternetS...

Hope this helps.

Winston A

Works fine as described above with Telus. Not sure if it is using WiFi when connected to both WiFi and 3G, but when I turn off WiFi it works well on 3G. You will need to change some Incoming and Outgoing server settings to match settings on your Outlook account. Plus... and this is important, I had to turn on the Rogers SMTP server rather than using Telus, but after that it worked.

Jeremy

Iphone/shaw

Incomoing Mail Server Host Name: pop.shaw.ca
Outgoing Mail Server(SMTP): smtp.broadband.rogers.com

Hello Ressan,

I have tried the above incoming / outgoing properties but it did not work. Could you please detail the exact incoming and outgoing server information and I can check again. Would be much appreciated as Shaw and Rogers have no clue afterbeing on the phone with them for 2 hours.

Jeremy

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