Earlier today, Bell Media announced it would be turning its Crave streaming service bilingual starting next week, with its French-language network Super Écran being available as an add-on to the streaming service at an extra $9.99 per month.
Now, it appears Videotron is not happy about the move, as Super Écran moving exclusively to Crave means existing customers no longer have on-demand access and the Super Ecran Go app.
In a press release, Videotron says, “As a result of another anticompetitive maneuver by Bell, Videotron has been forced to discontinue on-demand access to Super Écran content for its customers, as of today.”
Continuing, Videotron explains, “Bell is also blocking access to its Super Écran Go app, as of today, for Videotron customers who subscribe to Super Écran. Videotron is disappointed that Bell is again using its market dominance to place its main rival at a disadvantage, at the expense of consumers.”
Videotron says an email has been sent out to affected customers and those seeking to cancel their subscription to Super Ecran can do so online or by calling in to customer service.