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Bell Adjusts Consumer Rate Plans into 3 Categories, Angering Some Customers

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Bell has just adjusted their consumer rate plans during this past day, and based off comments I’ve read, consumers aren’t all too happy with the changes. Bell began to shift away from their various numbers of plans to leave just three category plans: Voice & Data, Voice & Data Lite and Voice. But the name alone won’t suit you any good, so let’s review what each plan contains.

The Voice & Data plans come with $53.00/$63.00/$83.00 price-tags.

$53/$63 plans include 200 minutes. $83 plan includes 1000 minutes.
All plans include Unlimited E&W minutes 6 pm to 7 am.
$53 plan offers choice of Nationwide Fab 5 talk & text OR Unl. Text/Pic/Vid msg.
$63/$83 plans include both Nationwide Fab 10 talk & text and Unl. Text/Pic/Vid msg.
$53 plan includes 500 MB of data.
$63 plan includes 1GB + 10 hours of Mobile TV
$83 plan includes 3GB + 10 hours of Mobile TV

The Voice & Data Lite plan includes a single price point of $43.00

Includes 200 minutes.
Offers Nationwide Fab 10 talk & text and Unl. Text/Pic/Vid msg.
BlackBerry version offers choice of Unlimited Social Networking & IM or Unlimited Email & IM
Smartphone version includes:100MB with an OOB flex data rate of $10/500MB

Then finally the Voice plans, priced at $27/$32/$37/$47

$27 plan includes 150 minutes. $32/$37 plan includes 200 minutes. $47 plan includes 600 minutes.
All plans include Unlimited E&W minutes 6 pm to 7 am.
$32/$37/$47 include Unl. Text/Pic/Vid msg and either Local Fab 5 Talk & text (Voice 32) or Nationwide Fab 10.(Voice 37 and Voice 47).

The deals listed above from my point of view are very affordable. But I understand where Bell consumers are coming from. Nobody wants to pay a higher price when they previously paid a lower price.

Now let’s read through some of the interesting user comments on MobileSyrup. One consumer writes, “Bell, my wallet just got thinnER,” in response to the plan changes. Another reads, “Wow, way to rob the customers.” Now it’s your turn, what do you have to say about the changes?

[via MobileSyrup]

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