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Fido Reduces Voicemail Storage Rules

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If you are a Fido customer, have an iPhone 3G/3GS and use Visual Voicemail (or other voicemail) service, I hope you do not rely on your voicemail storage capacities too much.

Beginning September 20 2009, Fido will be reducing the storage capacity of your Voicemail inbox in both days of storage and amount of voicemails stored.

DieFido

Current Fido Basic Voicemail Storage Rules

Storage of unheard messages: 7 Days

Storage of heard messages: 7 Days

Number of messages stored: Up to 10 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 7 days. If you do not touch it for 7 days, it is automatically erased. If you listen to it, it is stored for another 7 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 7 days of receiving the message or up to 14 days after listening to the message.

New Fido Basic Voicemail Storage Rules

Storage of unheard messages: 5 Days

Storage of heard messages: 5 Days

Number of messages stored: Up to 10 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 5 days. If you do not touch it for 5 days, it is automatically erased. If you listen to it, it is stored for another 5 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 5 days of receiving the message or up to 10 days after listening to the message.

The change to Basic Voicemail is effective on the following dates for the specific regions:

  • Alberta, Saskatchewan, Manitoba: September 20 2009
  • British Columbia: October 15 2009
  • Ottawa, Quebec, Nova Scotia, New Brunswick, PEI, Newfoundland: October 22 2009
  • Ontario (excluding Ottawa): November 1 2009

Current Fido Enhanced Voicemail Storage Rules

Storage of unheard messages: 60 Days

Storage of heard messages: 30 Days

Number of messages stored: Up to 50 Voice Messages at 3 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 60 days. If you do not touch it for 60 days, it is automatically erased. If you listen to it, it is stored for another 30 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 60 days of receiving the message or up to 90 days after listening to the message.

New Fido Enhanced Voicemail Storage Rules

Storage of unheard messages: 10 Days

Storage of heard messages: 10 Days

Number of messages stored: Up to 35 Voice Messages at 5 minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 10 days. If you do not touch it for 10 days, it is automatically erased. If you listen to it, it is stored for another 10 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 10 days of receiving the message or up to 20 days after listening to the message.

The change to Enhanced Voicemail is effective on the following dates for the specific regions:

  • Alberta, Saskatchewan, Manitoba: September 20 2009
  • British Columbia: October 15 2009
  • Ottawa, Quebec, Nova Scotia, New Brunswick, PEI, Newfoundland: October 22 2009
  • Ontario (excluding Ottawa): November 1 2009

Current Fido Visual Voicemail Storage Rules

Storage of unheard messages: 30 Days

Storage of heard messages: 30 Days

Number of messages stored: Up to 50 Voice Messages at 3 minutes each.

Just to explain the days thing a bit, once you receive a voicemail, it is stored for 30 days. If you do not touch it for 30 days, it is automatically erased. If you listen to it, it is stored for another 30 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 30 days of receiving the message or up to 60 days after listening to the message.

New Fido Visual Voicemail Storage Rules

Storage of unheard messages: 10 Days

Storage of heard messages: 10 Days

Number of messages stored: Up to 35 Voice Messages at 5  minutes each.

Just to explain the days thing, once you receive a voicemail, it is stored for 10 days. If you do not touch it for 10 days, it is automatically erased. If you listen to it, it is stored for another 10 days at which point it is erased. As the user however, you can delete the voice message anytime you want up to 10 days of receiving the message or up to 20 days after listening to the message.

The change to Visual Voicemail is effective on the following date for all regions:

  • All Regions: October 1 2009

Summary

Your basic voicemail storage capacity in terms of storage days is slashed by 29% (2 days) for both unheard and heard messages.

Your enhanced voicemail storage capacity in terms of storage days is slashed by 83% (50 days) for unheard messages and by 67% (20 days) for heard messages. Your enhanced voicemail storage capacity in terms of stored messages amount is slashed by 30% (15 messages).

Your visual voicemail storage capacity in terms of storage days is slashed by 67% (20 days) for both unheard and heard messages. Your visual voicemail storage capacity in terms of stored messages amount is slashed by 30% (15 messages).

So make sure to keep these new limits in mind because if you fill up your voicemail inbox, no one will be able to leave any more messages. In other words, delete messages that you do not need.

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