If you’re a Koodo Mobile customer, the Telus flanker brand is apparently offering a hot plan for existing customers through their retentions department.
According to RFD, one user was able to get a $49 per month plan with 8GB data (a custom version of the company’s $48/5GB plan for MB/QC), which includes unlimited Canada-wide calling. User ‘rejectedfromhell’ posted a screenshot to prove what they were able to get by chatting with the retentions department:
This user was on $40/1GB plan in Ontario with Koodo since 2014. After calling in to cancel and mentioning a switch to WIND, he was offered $48 for 7GB with Canada-wide. An option for $1 per month extra for 1GB was offered, along with free 1,000 minutes worldwide long distance to select destinations, which was accepted. The poster also added $2 per month for iPhone Visual Voicemail.
My intention was purely to inquire with Koodo if I will be dinged for 30 days bill if I port my number or do I need to request cancellation with Koodo first and get the number ported to Wind on 28th day to not lose any money.
Turns out that phone call turned out to be a good one. A couple other RFD members were able to successfully get this plan offered, so your mileage may vary. You will need to spend some time speaking with a Koodo agent on the phone to get the offer, so good luck.