There’s nothing worse than losing your phone or ending up with a broken one when you’re skiing or snowboarding on the hills. TELUS has shared a new video titled “2015 Whistler Blackcomb Surprise and Delight,” where it surprises customers at the ski resort’s lost and found with free replacement phones (from Samsung).

According to the carrier, up to 800 people lose or break their smartphones at Whistler annually, which gave the company a reason to give back to six lucky customers:

During the 2014/15 Whistler Blackcomb ski season, we set out to make six TELUS customers’ days a little brighter.

Each year, up to 800 people lose or break their mobile phones while enjoying their day at Whistler. So we decided to surprise those TELUS customers whose devices were not turned in with a new Samsung smartphone.

Check out the video below:

The CCTS’ recent mid-year report noted TELUS has the fewest number of wireless complaints out of all carriers in Canada, with 4.4% of total complaints (Koodo had 1.4%) received between August 2014 and January 2015, compared to Bell which had 36.4%, while Rogers at 22.7%.